English 
Français A
Rating: 5 out of 5
Very satisfied, quality product. Very fast delivery. Very serious.
Translated reviews
Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
-
Translated reviews
A
Rating: 4 out of 5
The navigation on the site is accessible, delivery is fast
Translated reviews
A
Rating: 5 out of 5
Pleasant site and easy search. Wide assortment. Quality products. Fast and compliant delivery. A cap ordered was too big: easy return and quick exchange.
Translated reviews
A
Rating: 5 out of 5
Very convenient to order online. Delighted with the hat, exactly as in the photo, exact size.
Translated reviews
A
Rating: 1 out of 5
Delivery time does not match what is indicated at the time of purchase.
Translated reviews
Response from Chapellerie Traclet
Hello
Please excuse us for this production delay.
We hope that the hat meets your satisfaction.
Best regards
Traclet Sébastien
Please excuse us for this production delay.
We hope that the hat meets your satisfaction.
Best regards
Traclet Sébastien
A
Rating: 5 out of 5
Nothing to report, everything was perfect from the order to the very fast delivery.
Translated reviews
A
Rating: 5 out of 5
Always faster, such is the customer's demand. But a little wait did not diminish the pleasure of receiving a high-quality product that perfectly met... the expectations of a very satisfied customer.
Translated reviews
A
Rating: 5 out of 5
compliant and quality item
beautiful finish
Translated reviews
beautiful finish
A
Rating: 5 out of 5
Clear, well informed.
Translated reviews
A
Rating: 4 out of 5
Easy navigation on the site as well as ordering and payment. Impeccable delivery choice.
Translated reviews
A
Rating: 5 out of 5
Quality of the reception during the phone contact for help with creating the customer account.
Translated reviews
A
Rating: 5 out of 5
Happy with my purchase of beautiful quality
Translated reviews
A
Rating: 5 out of 5
Received my order on time
Translated reviews
A
Rating: 5 out of 5
Very satisfied with my order
Translated reviews
A
Rating: 5 out of 5
Very satisfied with my order and the responsiveness of the services
I had to return the hat to get a larger size and everything went very well! Very fast! The exchange by email was also with a response within the day!
Perfect! ... The hat is super beautiful!
Translated reviews
I had to return the hat to get a larger size and everything went very well! Very fast! The exchange by email was also with a response within the day!
Perfect! ... The hat is super beautiful!
A
Rating: 5 out of 5
Large choice of headgear, very readable site, precise and well detailed! Fast shipping and very well packaged ...
Translated reviews
A
Rating: 5 out of 5
Product compliant, size chosen based on the measurements indicated on your site and it fits perfectly. Careful packaging and fast shipping.
Translated reviews
A
Rating: 2 out of 5
Little responsiveness and listening.
Translated reviews
Response from Chapellerie Traclet
Hello
Please excuse us if we have not been proactive regarding your questions.
We hope that the beanie will give you complete satisfaction.
Remaining at your disposal
Best regards
Traclet Sébastien
Please excuse us if we have not been proactive regarding your questions.
We hope that the beanie will give you complete satisfaction.
Remaining at your disposal
Best regards
Traclet Sébastien
A
Rating: 5 out of 5
I recommend the site, super fast delivery times, careful packaging.
Translated reviews
A
Rating: 5 out of 5
I really appreciate the high quality of your hats, as well as the ease of use of your site (especially the payment by Paypal which I don't find everywhere).
Translated reviews
A
Rating: 5 out of 5
Very good fast delivery
Translated reviews
A
Rating: 5 out of 5
The site is very serious with remarkably quality products, my Malagasy friend was surprised and satisfied with her colonial hat
Translated reviews
A
Rating: 5 out of 5
Very pleasant service and contact
Translated reviews
A
Rating: 5 out of 5
The products matched exactly what I expected.
Translated reviews
A
Rating: 2 out of 5
NOT AT ALL SATISFIED WITH YOUR PRICES, today to get an Irish cap, you have to pay 70€, is wool disappearing?
Translated reviews
Response from Chapellerie Traclet
Hello
We have Irish caps starting at 30 euros made in Italy.
Then for a real one made in Ireland, they start at 70 euros.
Prices have increased significantly there since 2020.
That’s why we offer alternatives like Italian productions.
Best regards
Traclet Sébastien
We have Irish caps starting at 30 euros made in Italy.
Then for a real one made in Ireland, they start at 70 euros.
Prices have increased significantly there since 2020.
That’s why we offer alternatives like Italian productions.
Best regards
Traclet Sébastien
A
Rating: 5 out of 5
We found exactly what we were looking for. The suspenders for lumberjack pants are impeccable, well designed. Interesting to know about your company! Delivered in 2 days! We highly recommend!
Translated reviews
A
Rating: 5 out of 5
Always very good quality products
Translated reviews
A
Rating: 5 out of 5
EXCELLENT ITEM
Translated reviews
A
Rating: 5 out of 5
Well-designed site. Good idea to provide information regarding head measurements. Good quality product and aesthetically pleasing.
Translated reviews
A
Rating: 5 out of 5
Very happy with my purchase
Translated reviews
A
Rating: 5 out of 5
Product perfectly compliant and delivered quickly
Translated reviews
A
Rating: 5 out of 5
Order in line with my expectations. Delivery made on time.
Translated reviews
A
Rating: 5 out of 5
Fast delivery
Translated reviews
A
Rating: 5 out of 5
Product providing complete satisfaction
Translated reviews
A
Rating: 5 out of 5
Fast delivery, good quality, affordable prices
Translated reviews
A
Rating: 5 out of 5
nothing to report, I recommend
Translated reviews
A
Rating: 5 out of 5
Third order and still just as fast. The quality of the products too!
Translated reviews
A
Rating: 5 out of 5
Completely satisfied.
Translated reviews
A
Rating: 5 out of 5
Very good
Translated reviews