Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 3, 4 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2023
Perfect, fast and compliant
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/08/2023
2nd order with you very satisfied
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2023
perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2023
A lot of choices of caps, very fast delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2023
Everything is perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2023
Order arrived quickly, great packaging. Very nice hat "made in Italy".
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2023
Easy and practical. No notable problems.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2023
Great choice of brands and perfect delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2023
Easy navigation. The 2 beanies are exactly as I expected.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2023
SUPER
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2023
speed of delivery and quality products
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2023
very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2023
First order very happy with the product cap good fit. Great packaging and fast shipping. Don't hesitate to order.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2023
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2023
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/08/2023
Navigation and delivery are OK, but your comment
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2023
great choice and quality
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2023
Excellent
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2023
Clear
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2023
Very satisfied
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/08/2023
Very beautiful hat, compliant with the description, size very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2023
Very good item
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2023
Perfect merchandise - delivery time also
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2023
Product perfectly matches the description! Careful packaging and fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/07/2023
perfect item but not very neat delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2023
speed in delivery and ordering
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2023
Problem with delivery, one item was missing but customer service was responsive and refunded me. Serious site that I recommend.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2023
Always professional and fast. Great advice and quality products.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2023
Very nice hat!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2023
Perfectly matches my request
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2023
Exactly what I expected
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/07/2023
The item is compliant but the delivery was a bit disrupted.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2023
PERFECT
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/07/2023
I ordered 2 products specifying size 60/61 cm and one of the 2 was too small (not the requested size). My order seems quite simple though.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2023
High quality item, express shipping and careful packaging.
Perfect.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2023
Perfect, nothing to complain about. The hat is of quality and meets my expectations.
I just had a doubt about the delivery date. Doubt cleared after contacting them.
And the package even arrived early. Thank you to them.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/06/2023
Very disappointed
Translated reviews
Response from Chapellerie Traclet
Hello
Thank you for your comment; can you tell us what the issue is?
Remaining at your disposal
Best regards
Traclet Sébastien
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/07/2023
good product but bad packaging
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2023
Quality service, fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/07/2023
My order has still not arrived.
Translated reviews
Response from Chapellerie Traclet
Hello
The order is indeed in the postal network.
https://www.laposte.fr/outils/suivre-vos-envois?code=6H12927009363
We will make a complaint tomorrow so that the post office can give you information about the delivery date.
We apologize for this inconvenience
Best regards
Traclet Sébastien
We use cookies for audience measurement and improving user experience.