Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur Vérifié

Published on 22/09/2022 à 21h19 following a purchase from 15/09/2022

Perfect

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Acheteur Vérifié

Published on 22/09/2022 à 20h50 following a purchase from 17/09/2022

Very happy with the quality of the product. Delivery without issues and very fast. There was even a free pen in the package. I recommend without reservation

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Acheteur Vérifié

Published on 22/09/2022 à 20h33 following a purchase from 16/09/2022

The online store is pleasant to browse. There is practical information. And the choice is enormous. The hat is delivered clean and properly packaged with some pieces of paper (in a box of course ;) ).

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Acheteur Vérifié

Published on 22/09/2022 à 18h17 following a purchase from 18/09/2022

fast, perfect: I recommend

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Acheteur Vérifié

Published on 22/09/2022 à 16h16 following a purchase from 13/09/2022

Everything is fine

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Acheteur Vérifié

Published on 22/09/2022 à 15h43 following a purchase from 19/09/2022

very nice hat, pleasant to wear

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Acheteur Vérifié

Published on 22/09/2022 à 14h13 following a purchase from 19/09/2022

Super efficient.

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Acheteur Vérifié

Published on 22/09/2022 à 08h19 following a purchase from 15/09/2022

There should be many more photos with the hat, caps on a person's head. That said, the choice is interesting

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Acheteur Vérifié

Published on 22/09/2022 à 08h11 following a purchase from 15/09/2022

very good

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Acheteur Vérifié

Published on 21/09/2022 à 12h01 following a purchase from 07/09/2022

Customer service very responsive despite the lack of a phone number

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Acheteur Vérifié

Published on 21/09/2022 à 08h37 following a purchase from 12/09/2022

difficult to know if the item will suit us but return and refund quick and without problem

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Acheteur Vérifié

Published on 20/09/2022 à 20h52 following a purchase from 13/09/2022

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Acheteur Vérifié

Published on 20/09/2022 à 16h11 following a purchase from 08/09/2022

delighted with my UV cap. very nice quality. fast delivery

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Acheteur Vérifié

Published on 20/09/2022 à 14h22 following a purchase from 13/09/2022

Meets my expectations, serious company and fast delivery. Regards

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Acheteur Vérifié

Published on 20/09/2022 à 07h34 following a purchase from 12/09/2022

Easy to navigate

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Acheteur Vérifié

Published on 20/09/2022 à 07h26 following a purchase from 09/09/2022

Perfect delivery time, quality and conformity of the product impeccable. I recommend.

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Acheteur Vérifié

Published on 20/09/2022 à 07h20 following a purchase from 03/09/2022

Conforming for an online sale

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Acheteur Vérifié

Published on 19/09/2022 à 16h59 following a purchase from 15/09/2022

Perfect delivery
Product conforms to the order

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Acheteur Vérifié

Published on 19/09/2022 à 15h50 following a purchase from 15/09/2022

Beautiful work, French manufacturing, know-how.

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Acheteur Vérifié

Published on 19/09/2022 à 11h51 following a purchase from 14/09/2022

very good

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Acheteur Vérifié

Published on 19/09/2022 à 09h40 following a purchase from 14/09/2022

Fast shipping, product conforms. Bravo to Traclet
However, for the delivery of the package, the Post can definitely (can it really?) do better, "a routing error" delayed the delivery

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Acheteur Vérifié

Published on 19/09/2022 à 09h38 following a purchase from 15/09/2022

Perfect

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Acheteur Vérifié

Published on 19/09/2022 à 08h50 following a purchase from 09/09/2022

very good

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Acheteur Vérifié

Published on 18/09/2022 à 22h42 following a purchase from 10/09/2022

unavoidable

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Acheteur Vérifié

Published on 18/09/2022 à 22h35 following a purchase from 11/09/2022

Very good product !!

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Acheteur Vérifié

Published on 18/09/2022 à 16h42 following a purchase from 15/09/2022

Very satisfied

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Acheteur Vérifié

Published on 18/09/2022 à 16h42 following a purchase from 14/09/2022

I followed the site's advice and ordered a size up from my usual size. Upon arrival, my hat is slightly too big. My usual size is only available 'on order' with no information on the delay. Delivery in 48 despite a package lost by the Post.

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Acheteur Vérifié

Published on 18/09/2022 à 13h43 following a purchase from 13/09/2022

Good

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Acheteur Vérifié

Published on 18/09/2022 à 13h20 following a purchase from 15/09/2022

Very good, fast delivery, no problem... I recommend ++++

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Acheteur Vérifié

Published on 17/09/2022 à 18h40 following a purchase from 13/09/2022

Perfect nothing to say

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Acheteur Vérifié

Published on 17/09/2022 à 18h23 following a purchase from 11/09/2022

Very good, this delighted everyone to put the commodore cap back on our Italian friend who took advantage of his retirement to buy a boat in France and is leaving with it to sail. Thank you very much for the diligence.

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Acheteur Vérifié

Published on 17/09/2022 à 16h53 following a purchase from 04/09/2022

very good impeccable service, careful I recommend

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Acheteur Vérifié

Published on 17/09/2022 à 15h10 following a purchase from 14/09/2022

no problem, good follow-up on the replacement of the defective item.

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Acheteur Vérifié

Published on 16/09/2022 à 23h34 following a purchase from 09/09/2022

Navigating the site seems easy and the product is of good quality. But on the site, it is written that delivery is made within a maximum of 48 hours. However, I received my package almost a week after ordering it.

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Acheteur Vérifié

Published on 16/09/2022 à 20h54 following a purchase from 06/08/2022

Perfect, good quality

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Acheteur Vérifié

Published on 16/09/2022 à 20h15 following a purchase from 09/09/2022

Everything easy without incident, quick reception and in good condition!

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Acheteur Vérifié

Published on 16/09/2022 à 19h24 following a purchase from 13/09/2022

A very well-made site, the Ali Baba cave for the immense choice! I order before noon and the order is announced shipped in the afternoon. PERFECT.

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Acheteur Vérifié

Published on 16/09/2022 à 16h51 following a purchase from 13/09/2022

kindness, professionalism and express shipping everything was perfect. The hat is magnificent, of very good quality. House to recommend

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Acheteur Vérifié

Published on 16/09/2022 à 16h19 following a purchase from 13/09/2022

Very beautiful..

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Acheteur Vérifié

Published on 16/09/2022 à 16h00 following a purchase from 07/09/2022

Pretty cap

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