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Rating: 5 out of 5
Very good. Quick responses were given to all questions
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersN
Rating: 5 out of 5
We are delighted, cap of very nice quality. Nice shape gift for my husband, he is 100% satisfied.. I recommend.
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W
Rating: 5 out of 5
Super very good quality, fast and well-protected shipping,
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D
Rating: 2 out of 5
the quality of the products is good overall, but the proposed deadlines are not respected and you have to claim by email to get information about the delivery, it's regrettable
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P
Rating: 5 out of 5
Very satisfied
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D
Rating: 5 out of 5
Satisfied
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P
Rating: 5 out of 5
Professional
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M
Rating: 4 out of 5
Compliant and return of an item ok (size issue)
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L
Rating: 5 out of 5
Hello. I quickly received my navy cap, having made a mistake in size, I was very well welcomed and informed by phone and the product exchange was quick and without any problem. Excellent quality product. I am very satisfied.
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N
Rating: 5 out of 5
Very nice caps. Received quickly.
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J
Rating: 5 out of 5
Very good product, fits well, very fast shipping of the package.
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J
Rating: 5 out of 5
This is the second time I order from you and each time I am satisfied with the services, the order is compliant, delivery within the announced deadlines. Thank you for your professionalism. I highly recommend.
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E
Rating: 5 out of 5
Excellent service with quality
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B
Rating: 5 out of 5
The hat is in accordance with its description and the size is quite suitable. The delivery was fast. I am very satisfied
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N
Rating: 5 out of 5
Nice item, very interesting price, fast delivery.
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A
Rating: 5 out of 5
Very good quality. Very interesting and competitive price.
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A
Rating: 4 out of 5
Well received
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A
Rating: 4 out of 5
Well-made hat, just missing a chin strap
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H
Rating: 4 out of 5
A long-time customer... There must be a good reason
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D
Rating: 5 out of 5
Very good company. After several purchases from them, always satisfied with the quality and the service.
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M
Rating: 5 out of 5
Perfect
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O
Rating: 5 out of 5
Excellent sales site
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J
Rating: 3 out of 5
Hello, the size is a bit tight even though I noted my head circumference well. By forcing a bit the seam of the inner leather it loosened. I find the thickness of the beret too thin. Best regards
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F
Rating: 5 out of 5
Impeccable!
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R
Rating: 5 out of 5
Super good
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C
Rating: 5 out of 5
Perfect....
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G
Rating: 5 out of 5
Very satisfying
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C
Rating: 5 out of 5
Beautiful product, fast delivery. Thank you
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D
Rating: 4 out of 5
The order arrived quickly, the Pakols are of beautiful quality. And finally, you have a nice online catalog.
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P
Rating: 5 out of 5
Everything was OK for me. Product and delivery. Thank you.
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A
Rating: 5 out of 5
Good
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O
Rating: 5 out of 5
Impeccable... Used last Saturday, on stage, for a Rock concert.
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S
Rating: 4 out of 5
A lot of pages to look at to make a choice, I didn't find the filter very practical
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C
Rating: 5 out of 5
Faster delivery than expected and beret operational to support our blues.
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R
Rating: 5 out of 5
Honorablely done with professionalism. The ordered hat turned out to be a bit too big upon receipt. Return then wait for the new one that fit perfectly. Note: the order was based on a Christmas promo price. Very professional, TRACLET ensured the return and the reshipment at no extra cost to me. That's what I call a business relationship! Well done, gentlemen!
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C
Rating: 5 out of 5
Product conforms to the photo on the website! Speed of shipping. Very good.
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C
Rating: 5 out of 5
Delighted with the cap which arrived in reasonable time.
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T
Rating: 5 out of 5
Nice hat, very well made "to perfection", perfectly cared packaging, fast delivery, very reliable seller, and above all very professional. I recommend 1000%.
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M
Rating: 5 out of 5
Very nice hat and thank you very much for your speed of delivery, the care taken in the packaging of the hat. Best regards.
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Y
Rating: 4 out of 5
Of course the quality of the hat, the dimensions, the website interface (ease of sorting), the email response to the customer. However, the indicated delay should be correct (2/3 weeks announced, actual 6 weeks)
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