Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur Vérifié

Published on 20/05/2020 à 16h31 following a purchase from 27/04/2020

Very good for the hat!

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Acheteur Vérifié

Published on 20/05/2020 à 15h29 following a purchase from 12/05/2020

I had difficulty with my order regarding the delivery location being different from the billing address. I had to uncheck a box, I had trouble understanding... Otherwise, no difficulty!

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Acheteur Vérifié

Published on 20/05/2020 à 14h30 following a purchase from 03/05/2020

very satisfied with the masks

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Acheteur Vérifié

Published on 20/05/2020 à 14h07 following a purchase from 12/05/2020

Very fast delivery.

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Acheteur Vérifié

Published on 20/05/2020 à 13h40 following a purchase from 13/05/2020

Good

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Acheteur Vérifié

Published on 20/05/2020 à 09h45 following a purchase from 03/05/2020

good no problems to report

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Acheteur Vérifié

Published on 20/05/2020 à 09h45 following a purchase from 09/05/2020

I am very satisfied with both the product and its delivery, fast and easy.

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Acheteur Vérifié

Published on 19/05/2020 à 22h02 following a purchase from 09/05/2020

Consistency between the website and the received box. I am very satisfied, thank you

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Acheteur Vérifié

Published on 19/05/2020 à 21h38 following a purchase from 03/05/2020

Very good.

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Acheteur Vérifié

Published on 19/05/2020 à 20h52 following a purchase from 03/05/2020

Very good quality and also some goodies in the delivery. Nothing to complain about.

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Acheteur Vérifié

Published on 19/05/2020 à 20h43 following a purchase from 11/05/2020

no problem navigating the site, fast delivery and caps conforming to the offer.

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Acheteur Vérifié

Published on 19/05/2020 à 20h32 following a purchase from 09/05/2020

Very good

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Acheteur Vérifié

Published on 19/05/2020 à 20h20 following a purchase from 10/05/2020

I had a bit of trouble with the site's ergonomics

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Acheteur Vérifié

Published on 19/05/2020 à 20h19 following a purchase from 04/05/2020

Easy site navigation, order processed and delivered quickly

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Acheteur Vérifié

Published on 19/05/2020 à 19h09 following a purchase from 09/05/2020

Very good choice, accurate size indications, fast delivery and fair price.

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Acheteur Vérifié

Published on 19/05/2020 à 19h06 following a purchase from 05/05/2020

Fast and careful shipping.

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Acheteur Vérifié

Published on 19/05/2020 à 18h58 following a purchase from 10/05/2020

I recommend

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Acheteur Vérifié

Published on 19/05/2020 à 18h43 following a purchase from 03/05/2020

Respect for delivery times despite the circumstances, the material corresponds to the intended use

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Acheteur Vérifié

Published on 19/05/2020 à 18h27 following a purchase from 06/05/2020

pretty cap model

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Acheteur Vérifié

Published on 19/05/2020 à 18h25 following a purchase from 03/05/2020

as usual, well-made site

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Acheteur Vérifié

Published on 19/05/2020 à 18h01 following a purchase from 11/05/2020

Impeccable

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Acheteur Vérifié

Published on 19/05/2020 à 17h59 following a purchase from 11/05/2020

Very beautiful varied products and very trendy!!!

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Acheteur Vérifié

Published on 19/05/2020 à 17h45 following a purchase from 11/05/2020

fast delivery

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Acheteur Vérifié

Published on 19/05/2020 à 17h38 following a purchase from 03/05/2020

Everything is fine, nothing to report

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Acheteur Vérifié

Published on 19/05/2020 à 17h22 following a purchase from 25/04/2020

Very good

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Acheteur Vérifié

Published on 19/05/2020 à 17h20 following a purchase from 02/05/2020

I expected to have elastics to put around the ears

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Acheteur Vérifié

Published on 19/05/2020 à 17h11 following a purchase from 07/05/2020

xxxx

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Acheteur Vérifié

Published on 19/05/2020 à 16h59 following a purchase from 07/05/2020

Very easy to find what you are looking for. Lots of details provided for each hat.

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Acheteur Vérifié

Published on 19/05/2020 à 14h39 following a purchase from 05/05/2020

Despite the health crisis, fast delivery. Fast service and delivery, I recommend

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Acheteur Vérifié

Published on 19/05/2020 à 14h16 following a purchase from 04/05/2020

Very good and product compliant with the description (4 orders)

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Acheteur Vérifié

Published on 19/05/2020 à 14h06 following a purchase from 04/05/2020

Cap with very good protection, well adapted and easy to put on, especially for my hemiplegic and aphasic daughter; the visor allows her interlocutors to see her lip movements.

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Acheteur Vérifié

Published on 19/05/2020 à 13h59 following a purchase from 25/04/2020

Hello, I had ordered nice blue masks and I received others with a different fabric that I do not like at all. Have a nice day.

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Response from Chapellerie Traclet Published on 19/05/2020

Hello
yes it's normal because as shown in the photos, each mask is different.
This is also in our description
If these models do not suit you, we can exchange them.
We can send you photos of the models currently in stock
French manufactured mask designed and made by MTM for Non-Sanitary Use
Composition Three-layer mask outer fabrics: 100% cotton (different colors)
Inner fabric: 100% polyester
Attention Printed fabrics matched - each mask has a different pattern
Washing test for 40 washes (approval by the DGA)
Category 1 mask standard - DGA approval - Ministry of the Armed Forces of April 16, 2020 signed by General Engineer of Armament Raymond Levet)

Acheteur Vérifié

Published on 19/05/2020 à 13h53 following a purchase from 03/05/2020

simple and effective

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Acheteur Vérifié

Published on 19/05/2020 à 13h41 following a purchase from 11/05/2020

VERY EXPLICIT, I QUICKLY FOUND MY CHOICE AMONG YOUR DIFFERENT PROPOSALS

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Acheteur Vérifié

Published on 19/05/2020 à 13h11 following a purchase from 09/05/2020

very good

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Acheteur Vérifié

Published on 19/05/2020 à 13h10 following a purchase from 03/05/2020

Well-crafted material

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Acheteur Vérifié

Published on 19/05/2020 à 13h05 following a purchase from 03/05/2020

The payment withdrawal should be done at the time of shipping the item...

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Acheteur Vérifié

Published on 19/05/2020 à 12h46 following a purchase from 04/05/2020

Timely delivery, products conforming to the request
Professional

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Acheteur Vérifié

Published on 19/05/2020 à 12h32 following a purchase from 06/05/2020

perfect.

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Acheteur Vérifié

Published on 19/05/2020 à 11h39 following a purchase from 09/05/2020

Fast site, quality. Delivery as promised.

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