Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
We sincerely thank you for your positive feedback! We are delighted that you appreciated the speed of our service and our prices. Your satisfaction is our greatest reward and we hope to see you again soon in our store.
Best regards,
The Traclet Hat Shop Team
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Bruno M.
Rating: 4 out of 5
following a purchase from 15/07/2026
Ras
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Response from Chapellerie Traclet
Hello Bruno,
We warmly thank you for your positive review. It is a pleasure to know that you are satisfied with your experience at Chapellerie Traclet.
We remain at your disposal and hope to see you again soon.
The boutique team
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Claude T.
Rating: 5 out of 5
following a purchase from 11/08/2026
Serious company. Very good customer follow-up.
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Pierrick C.
Rating: 5 out of 5
following a purchase from 11/08/2026
Received quickly, perfect. Item that corresponds very well. Delighted. Very serious site.
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Response from Chapellerie Traclet
Hello Pierrick,
We warmly thank you for your positive feedback! We are delighted to learn that your order was processed quickly and that you are satisfied with the item. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Shop Team
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Matthieu M.
Rating: 5 out of 5
following a purchase from 11/08/2026
Very good first experience with the Traclet hat shop, order received quickly, clean and neat packaging, the hat is of very good quality and the finish is magnificent. I’m a fan.
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Response from Chapellerie Traclet
Hello Matthieu,
We sincerely thank you for your positive feedback! We are delighted to learn that your experience with Chapellerie Traclet met your expectations and that you are a fan of your new hat. Your satisfaction is our greatest reward.
Best regards,
The boutique team
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Jean R.
Rating: 4 out of 5
following a purchase from 11/08/2026
Excellent transaction!
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Response from Chapellerie Traclet
Hello Jean,
We sincerely thank you for your positive feedback! We are delighted to hear that your transaction experience was excellent and we hope to see you soon in our shop.
Best regards,
The Traclet Hat Shop team
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Nicole C.
Rating: 5 out of 5
following a purchase from 10/08/2026
Quality caps, in line with the site. This is my second order and I am always happy. Very fast delivery. I recommend the Traclet hat shop.
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Response from Chapellerie Traclet
Hello Nicole,
We sincerely thank you for your positive feedback and your compliments on the quality of our caps. We are delighted to know that your experience with our shop fully satisfies you and we would be pleased to welcome you again among our customers.
Best regards,
The Chapellerie Traclet team
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Frédéric L.
Rating: 5 out of 5
following a purchase from 04/08/2026
Perfect
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Response from Chapellerie Traclet
Hello Frédéric,
We sincerely thank you for your flattering review! We are delighted that your experience met your expectations and we hope to have the pleasure of welcoming you again very soon.
Best regards,
The Traclet Hat Shop team
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Nicolas V.
Rating: 5 out of 5
following a purchase from 10/08/2026
super
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Response from Chapellerie Traclet
Hello Nicolas,
We sincerely thank you for your positive feedback! We are delighted that you had a great experience with our store and that you like our products.
We hope to see you very soon on our site.
Best regards,
The store team
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Nicole Z.
Rating: 4 out of 5
following a purchase from 09/08/2026
quality corresponds well to the idea I had when observing the photos
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Christian D.
Rating: 1 out of 5
following a purchase from 05/08/2026
The hat sent is not the one ordered. Customer service is almost non-existent. I have to return the hat before they send me the one I ordered. But since they don't give me a return label, I won't receive the hat which is a birthday gift for August 29. In short, avoid this site which creates problems and is unable to resolve them quickly.
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Response from Chapellerie Traclet
Hello Christian,
We are sincerely sorry to learn that the hat you received does not match your order and that you have encountered difficulties with our customer service. Please know that we are keen to resolve this type of situation and we invite you to contact us directly so that we can find a satisfactory solution together.
Best regards,
The Traclet Hat Shop Team.
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Beatrice M.
Rating: 5 out of 5
following a purchase from 30/07/2026
Beautiful hat. Fast delivery.
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Véronique S.
Rating: 5 out of 5
following a purchase from 10/08/2026
Delivery on time, product in line with my expectations. I had the same one that I used for at least 4 years.
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Jean F.
Rating: 5 out of 5
following a purchase from 10/08/2026
good
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Martine A.
Rating: 5 out of 5
following a purchase from 10/08/2026
Very nice quality
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Jose M.
Rating: 4 out of 5
following a purchase from 10/08/2026
Cap of very good quality
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Marc B.
Rating: 3 out of 5
following a purchase from 31/07/2026
Very good bob but the size XXL is a bit tight... I wear size 62 and I find it a bit tight on my head... too bad
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Response from Chapellerie Traclet
Hello Marc,
Thank you for your feedback! We are delighted that you appreciate the bob, even if the size XXL seems a bit tight. Your opinion is valuable and will help us continue to improve our offer.
Sincerely,
The Traclet Hat Team.
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Karl L.
Rating: 5 out of 5
following a purchase from 10/08/2026
I recommend! Serious and fast.
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Alain C.
Rating: 5 out of 5
following a purchase from 10/08/2026
everything I wanted
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Jehan L.
Rating: 5 out of 5
following a purchase from 03/08/2026
Very good!
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Fabienne F.
Rating: 5 out of 5
following a purchase from 09/08/2026
Serious. Impeccable delivery and on time.
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Jean M.
Rating: 5 out of 5
following a purchase from 01/08/2026
Beautiful product in every way. I had requested an enlargement (size 61 not available > 62) which was perfectly done within the announced deadlines: I highly recommend!
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Régine F.
Rating: 5 out of 5
following a purchase from 07/08/2026
Speed of shipping. Product quality. Thank you.
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Daniel D.
Rating: 5 out of 5
following a purchase from 10/08/2026
Perfect
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Serge R.
Rating: 5 out of 5
following a purchase from 10/08/2026
Good product, fast delivery.
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Silviu P.
Rating: 5 out of 5
following a purchase from 07/08/2026
Impeccable
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Malcolm H.
Rating: 5 out of 5
following a purchase from 07/08/2026
Perfect
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Gilbert B.
Rating: 5 out of 5
following a purchase from 07/08/2026
Very well, thank you for your kindness and the impeccable delivery time.
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Danielle D.
Rating: 5 out of 5
following a purchase from 04/08/2026
Packages and items perfect nothing to complain about
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Christophe B.
Rating: 5 out of 5
following a purchase from 08/08/2026
Very happy with the hat and delivery even before the announced date. I recommend this site.
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Roland T.
Rating: 5 out of 5
following a purchase from 09/08/2026
Perfect!
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Philippe G.
Rating: 5 out of 5
following a purchase from 05/08/2026
Five stars!
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Danielle D.
Rating: 5 out of 5
following a purchase from 06/08/2026
fast shipping and a nice hat that meets my expectations
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Michel C.
Rating: 4 out of 5
following a purchase from 05/08/2026
This hat meets my expectations.
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Luc D.
Rating: 2 out of 5
following a purchase from 13/06/2026
A lot of waiting,... and the result is not at all up to the quality one can expect for such a price. I am very disappointed.
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Response from Chapellerie Traclet
Hello Luc,
Thank you for taking the time to share your experience. We are sincerely sorry to learn that you were not satisfied with your order and we would like to understand what happened. Please feel free to contact us directly so that we can find a solution to your situation together.
Best regards,
The Traclet Hat Team
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Mark C.
Rating: 5 out of 5
following a purchase from 06/08/2026
The hat is as described. It was a good price and was delivered to London in reasonable time.
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Benoit M.
Rating: 5 out of 5
following a purchase from 14/07/2026
Received on time, packaging and packaging, impeccable.
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Emmanuelle R.
Rating: 5 out of 5
following a purchase from 02/08/2026
Product that meets expectations and delivery faster than announced! Very good therefore.
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Chantal D.
Rating: 1 out of 5
following a purchase from 05/08/2026
Hello, I chose the hat because it had a cord to attach it. However, upon receipt, this is not the case. In case of wind, the hat flies away. This means I can only use it in calm weather. Best regards,
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Response from Chapellerie Traclet
Hello Chantal,
We understand your disappointment regarding the hat and we are sincerely sorry for this situation. For this model, we do not indicate that it has a cord, the photo is taken on a display stand but at no time do we indicate a cord to attach it.
If needed, we can send you one by mail.
Best regards,
The boutique team.
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Yann B.
Rating: 5 out of 5
following a purchase from 01/08/2026
Super cap, very practical and comfortable, I particularly appreciate the short visor that allows for an unobstructed view.
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