Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 3, 4 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2019
Perfect purchase
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2019
perfect .... keep it up (except for your delivery methods which could play tricks on you in the long run regarding the feeling of your mail order site.)
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2019
Very user-friendly site; a lot of choice in the proposed products, at all prices, of indisputable quality.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2019
fast, efficient, careful
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2019
the only site dedicated to hats and caps worth mentioning
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2019
Excellent site, ergonomic and responsive. Large catalog and effective search engine
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2019
Complete with sound advice, a lot of choices!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2019
Very practical
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2019
Order as expected, a lot of care in the packaging. Speed in delivery.
Highly recommended without reservation.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2019
Very nice quality once again, I am on my 6th headgear from Traclet
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2019
Very good advice, ultra-fast shipping
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2019
Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2019
Quick purchase and delivery. Having had an issue with the size of the hat, I returned it for a refund, which was done without any problems.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2019
Delivery on time with a product as expected..... impeccable!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2019
-
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/03/2019
Good!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2019
without any particular problems ... except a bit of difficulty knowing the deadlines at the start ??
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2019
very nice quality and careful finishing
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/04/2019
Very complete, very easy access, with very wise size advice
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2019
perfect, order as expected, very good contact by phone, fast delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/04/2019
Practical site, prices a bit high including delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 18/02/2019
The delivery of the ordered item was far too long compared to the initial forecasts, however the debit of the amount of this order was immediate.
Translated reviews
Response from Chapellerie Traclet
Hello
Yes, the delay was extended because Crambes no longer had fabric in stock and we had to wait for their replenishment to provide you with the right color.
We hope that the hat will give you complete satisfaction.
Please excuse us for this inconvenience.
Best regards
Traclet
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2019
After several orders I have always been satisfied
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/04/2019
Good straw, the weaving and leather are very good. However, it fits a bit small and the finish with the glue net is average for its price.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/04/2019
Very good: fast, quality, good follow-up.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2019
clear and easy
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/03/2019
hat of very good quality but delivery longer than expected and without news...
Translated reviews
Response from Chapellerie Traclet
hello
Please excuse us for this long delivery delay as Guerra had delays in its manufacturing.
We hope that the hat will satisfy you.
Best regards
Traclet
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2019
Order OK
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2019
Excellent
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2019
happy with the quality and conformity of the products
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2019
EXCELLENT SITE
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2019
Very good!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2019
perfect; very fast
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2019
Fast delivery; compliant.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2019
very good site and fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2019
Very good for my first purchase.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2019
Very satisfactory product!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2019
excellent site with quality products and an extraordinary choice. fast delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2019
Fast and efficient service. Product meets my expectations. Completely satisfied. I recommend this site without any problem.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2019
Serious and very fast delivery
Translated reviews
We use cookies for audience measurement and improving user experience.