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Rating: 3 out of 5
Irish caps lack visibility information inside and little stock
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Everything is ok
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A
Rating: 5 out of 5
Order compliant. Fast delivery.
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A
Rating: 5 out of 5
Very reliable. Delivery on the scheduled day. The bucket hat is as described.
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A
Rating: 5 out of 5
very good site to buy quality caps
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Very nice presentation. The Sparr Stetson hat is really very classy! My brother who has never worn a hat finds it light and flattering.
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A
Rating: 3 out of 5
GOOD
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A
Rating: 5 out of 5
Very easy to access for the many choices of shapes and materials. Very smooth online ordering.
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A
Rating: 5 out of 5
Good quality item and conforms to the description. Careful and sturdy packaging. Delivered on time. Nothing to complain about, I highly recommend.
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A
Rating: 5 out of 5
Ease of use
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A
Rating: 5 out of 5
Very well-stocked site. Lots of choices.
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A
Rating: 5 out of 5
perfect!
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A
Rating: 3 out of 5
Payment validation issue resolved by sending an email to Traclet.
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A
Rating: 5 out of 5
No problem. Everything is perfectly clear
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
This site is perfect, they take care of every order return and our questions :)
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A
Rating: 5 out of 5
Simply perfect: the hats are great and the service is the same
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
Order arrived very quickly
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Very good, good order tracking, fast delivery I recommend
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A
Rating: 5 out of 5
speed, perfect tracking information
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A
Rating: 4 out of 5
very good
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A
Rating: 5 out of 5
Excellent site with a lot of choices
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A
Rating: 5 out of 5
Not easy on the site but still happy.
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A
Rating: 5 out of 5
trustworthy. The product received is exactly what I expected. Highly recommended
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A
Rating: 5 out of 5
satisfied
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A
Rating: 5 out of 5
fast delivery and product quality
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A
Rating: 5 out of 5
Serious company; excellent quality hairstyles, serious and courteous response on the phone.
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A
Rating: 5 out of 5
Superb cap
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A
Rating: 5 out of 5
A reference
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A
Rating: 3 out of 5
Rather less user-friendly than the generality of today. Too many models have only one visual. Inability to make a wish list. And prices are too high.
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Response from Chapellerie Traclet
hello
thank you for your message. Several things concern us because on the ordered product, there are more than 6 photos of the cap
https://www.chapellerie-traclet.com/fr/casquette-vierge/1642-casquette-adin-wax-tartan.html
As for the wish list, it does exist, for that you need to log in with an account to keep your wishes.
As for the prices like Stetson, they are imposed prices so everyone has the same.
However, you have loyalty points that allow you to benefit from discounts.
Best regards
Traclet
thank you for your message. Several things concern us because on the ordered product, there are more than 6 photos of the cap
https://www.chapellerie-traclet.com/fr/casquette-vierge/1642-casquette-adin-wax-tartan.html
As for the wish list, it does exist, for that you need to log in with an account to keep your wishes.
As for the prices like Stetson, they are imposed prices so everyone has the same.
However, you have loyalty points that allow you to benefit from discounts.
Best regards
Traclet
A
Rating: 5 out of 5
Everything is very good.
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A
Rating: 5 out of 5
The site is clear and pleasant to look at, I recommend
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A
Rating: 5 out of 5
good quality, fast shipping! nothing to say! very serious!!!
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A
Rating: 4 out of 5
Clear and well-made site. .....
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A
Rating: 4 out of 5
good site, easy to place an order.
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A
Rating: 5 out of 5
everything is perfect, even the delivery time to La Réunion. Thank you
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A
Rating: 5 out of 5
100 percent like the song
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