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Rating: 5 out of 5
A very large choice of hats in various shapes and colors. The site is easy to use, delivery is fast and tracked.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersM
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Excellent product, wide choice, fast shipping
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H
Rating: 5 out of 5
Very good thank you
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D
Rating: 5 out of 5
Satisfied with the product, the conditions and the speed of delivery
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A
Rating: 5 out of 5
product quality and fast delivery
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J
Rating: 5 out of 5
lots of choices, attentive service,
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P
Rating: 5 out of 5
I am very satisfied with the site, the management of my order and the after-sales service. I also emphasize the kindness and seriousness of my contacts at Traclet. I highly recommend this company.
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M
Rating: 5 out of 5
meets my expectations
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S
Rating: 5 out of 5
Fast delivery. Article as described. Perfect packaging. I recommend.
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J
Rating: 5 out of 5
The purchased items are in accordance with the description and are of good quality. I recommend.
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M
Rating: 5 out of 5
Products of great quality as usual
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E
Rating: 5 out of 5
Perfect
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O
Rating: 4 out of 5
-
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D
Rating: 5 out of 5
Very elegant Italian model with impeccable finishes and at a very reasonable price. The delivery was very fast: frankly, how can I give another rating?!!
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M
Rating: 5 out of 5
very satisfactory article. Thank you
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C
Rating: 5 out of 5
Very favorable review
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J
Rating: 5 out of 5
Delighted with my order. Chapka as advertised. Gift wrapping very appreciated. Thank you!
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H
Rating: 5 out of 5
Completely meets my expectations. Satisfied.
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T
Rating: 1 out of 5
Hello, I ordered a beret on Friday and it is now Tuesday and I still haven't received anything!
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Response from Chapellerie Traclet
Hello,
We are sorry to hear that you have not yet received your beret. We understand your frustration and remain at your disposal to help you resolve this issue.
Here is the tracking: Dpd the package was made at 8:04 and sent the same day under Dpd tracking 10714000721155
Best regards.
The Traclet Hat Team
We are sorry to hear that you have not yet received your beret. We understand your frustration and remain at your disposal to help you resolve this issue.
Here is the tracking: Dpd the package was made at 8:04 and sent the same day under Dpd tracking 10714000721155
Best regards.
The Traclet Hat Team
T
Rating: 5 out of 5
lots of choices, quality products, fast delivery
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R
Rating: 4 out of 5
Product corresponding to the order. Fast delivery to the relay but the package was opened from the bottom (everything was loose) but the hat seems okay.
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F
Rating: 5 out of 5
Regarding the site, there are things to improve. For example, categorizing products when they exist in different colors. Otherwise, we are forced to view dozens of models to find another color... Annoying. Otherwise, great models received, completely in line with the photos.
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B
Rating: 5 out of 5
fast delivery, quality product
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V
Rating: 5 out of 5
Fast shipping, and well protected! Good quality product. Customer for several years
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M
Rating: 5 out of 5
I am satisfied.
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J
Rating: 5 out of 5
We bought a cap of this brand in Ribeauville. Very nice and good products.
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G
Rating: 5 out of 5
Easily accessible site. The product received corresponds to the photo and description. Very nice item with perfect finishes. French know-how makes me proud as a customer.
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C
Rating: 5 out of 5
In accordance with the description. Very nice finish
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J
Rating: 3 out of 5
Good evening, the hat size is really small
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M
Rating: 5 out of 5
Very fast delivery, very good quality hat, I highly recommend this site
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A
Rating: 5 out of 5
2nd order here. Top-notch! Careful shipping.
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L
Rating: 5 out of 5
Beautifully made cap, as well as the silk gloves. Hyper fast delivery. Thank you very much
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R
Rating: 5 out of 5
Very good experience. Large quantity of choices. Quality product carefully packaged.
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P
Rating: 5 out of 5
Everything is perfect, nothing to complain about
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M
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
Very nice quality suspenders very well packaged with a lot of care. The delivery was very fast.
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S
Rating: 5 out of 5
Everything is perfect
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M
Rating: 5 out of 5
Very happy, fast delivery, quality is there, super I recommend it
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C
Rating: 1 out of 5
I have not received the package, the post says they did not have it and TRACLET says it was sent and I paid and everyone is ignoring it.
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Response from Chapellerie Traclet
Hello,
We are sincerely sorry to learn that you have not received your package and understand your frustration. We invite you to reread our phone conversations and our emails.
We indicated that we were doing what was necessary to resend them to you if there was a problem.
Thank you for your feedback.
Best regards.
The chapellerie-traclet team
We are sincerely sorry to learn that you have not received your package and understand your frustration. We invite you to reread our phone conversations and our emails.
We indicated that we were doing what was necessary to resend them to you if there was a problem.
Thank you for your feedback.
Best regards.
The chapellerie-traclet team