Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2017
Easy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2017
Excellent respect for deadlines, delivery made in good conditions, very good from the packaging point of view
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2017
very good throughout the process from choice to delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/08/2017
Delivery in 4 days despite an express order with a paid option for a delivery commitment within a maximum of 3 days
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Response from Chapellerie Traclet
hello,
you ordered on August 31 and the order was indeed shipped on August 31, that is Thursday. Then with the working days, unfortunately, the package could only be delivered on Monday. Please excuse us for this inconvenience independent of our will.
best regards
Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2017
Extremely satisfied with the Traclet hat shop, orders are made without any hiccups and within a more than reasonable time frame, returns for exchanges are also done without any issues, I highly recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2017
Nice product, very well protected for transport. Short and respected reception time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/08/2017
Not bad!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2017
very interesting, very varied and very eclectic, there is something for every taste at unbeatable prices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2017
Very happy especially since I received a phone call for the head measurement advice. Thank you and see you soon because I spotted a nice beanie.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2017
Thank you very much, very nice bowler hat. No, my grandson wears it well!!!!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/06/2017
good product conforming to the photos. . super happy.. I just should have thought about the height because with my thick hair they rise. . maybe integrate a strap in case of wind too !!
The only downside is the ultra long delay of almost 3 months.. order on June 18 received at the beginning of September. . might as well announce a long delay to avoid making unhappy people! ;)
Thank you in any case for the custom order I am delighted!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2017
serious site, I recommend it
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2017
fast, quality shipping, excellent, quality products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/08/2017
Provided and easy to use.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/08/2017
A great choice, of all materials and prices, a bit long in transport though (the holidays!!), too bad
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2017
good product, fast delivery service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2017
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2017
Fast and careful delivery.
Questions to the sales service quickly addressed.
Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2017
I recommend this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2017
Easy to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2017
first of all
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/08/2017
good, nothing to complain about. hat conforms and of quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2017
The description of the hats and their characteristics is very well done and, as far as I can judge, reliable. It is not a hollow commercial pitch. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2017
Perfect, fast delivery, thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2017
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2017
Super happy with my order and your service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2017
Very satisfied! Serious site and delighted with the service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2017
Nothing more to say than perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2017
very nice cap now it's for a gift to see if the size is good (if the 57 fits normally)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2017
No issues with this purchase
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2017
availability, advice and great responsiveness for delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/08/2017
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2017
Very warm welcome. Thoughtful advice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2017
Very good! The site is easy to use, the description of the hats is well detailed, the accuracy of immediate availability or the expected delay is an excellent idea and the shipping within 24/48 hours was respected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2017
Site to recommend, well packaged shipment, neat, product conforms to the photos.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2017
Nice responsiveness
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2017
Listening and responsive. I highly recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2017
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2017
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2017
The site is very good and deserves to be developed even more. There is a strong potential
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