Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur Vérifié

Published on 27/06/2017 à 13h02 following a purchase from 17/06/2017

Very good

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Acheteur Vérifié

Published on 27/06/2017 à 12h59 following a purchase from 17/06/2017

Good

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Acheteur Vérifié

Published on 27/06/2017 à 12h55 following a purchase from 17/06/2017

Very good product that my dad liked a lot.

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Acheteur Vérifié

Published on 27/06/2017 à 12h50 following a purchase from 16/06/2017

Well presented, choice, fast delivery

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Acheteur Vérifié

Published on 26/06/2017 à 20h55 following a purchase from 22/05/2017

Always ordering from you, serious company. The best!

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Acheteur Vérifié

Published on 26/06/2017 à 14h13 following a purchase from 11/06/2017

Perfect

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Acheteur Vérifié

Published on 25/06/2017 à 12h01 following a purchase from 06/06/2017

Perfect, fast, corresponds to my order

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Acheteur Vérifié

Published on 25/06/2017 à 09h24 following a purchase from 15/06/2017

Pleasant site for navigation and very clear. You can easily find the requested information.

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Acheteur Vérifié

Published on 24/06/2017 à 18h23 following a purchase from 14/06/2017

Good advice by phone. Fast shipping, careful packaging.
A suggestion: for online purchases, photos of hats being worn would be reassuring and more encouraging.

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Acheteur Vérifié

Published on 24/06/2017 à 17h28 following a purchase from 14/06/2017

Professional

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Acheteur Vérifié

Published on 24/06/2017 à 16h14 following a purchase from 15/06/2017

Professional service, flawless, fast and easy to track;

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Acheteur Vérifié

Published on 24/06/2017 à 13h53 following a purchase from 15/06/2017

I love it, order delivered on time and well packaged

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Acheteur Vérifié

Published on 24/06/2017 à 13h45 following a purchase from 12/06/2017

Very good hat, beautiful finishes

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Acheteur Vérifié

Published on 24/06/2017 à 13h33 following a purchase from 27/04/2017

Interesting models

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Response from Chapellerie Traclet Published on 26/06/2017

My order was not delivered to the relay point I had chosen.

Acheteur Vérifié

Published on 24/06/2017 à 06h11 following a purchase from 15/06/2017

Received very quickly, impeccable packaging

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Acheteur Vérifié

Published on 23/06/2017 à 21h54 following a purchase from 14/06/2017

Following a delivery incident, very good customer service. Quick response and very good explanations.

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Acheteur Vérifié

Published on 23/06/2017 à 16h54 following a purchase from 14/06/2017

The site is clear. We could add a winter hat / summer hat search

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Acheteur Vérifié

Published on 23/06/2017 à 15h22 following a purchase from 13/06/2017

Pleasant phone reception and fast shipping.

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Acheteur Vérifié

Published on 23/06/2017 à 14h41 following a purchase from 14/06/2017

Impeccable service and quite fast delivery.

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Acheteur Vérifié

Published on 23/06/2017 à 13h47 following a purchase from 14/06/2017

Very clear and well organized site

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Acheteur Vérifié

Published on 23/06/2017 à 13h28 following a purchase from 14/06/2017

GREAT AND COMPLETE

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Acheteur Vérifié

Published on 23/06/2017 à 13h02 following a purchase from 15/06/2017

very clear explanations, well-defined product

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Acheteur Vérifié

Published on 22/06/2017 à 21h06 following a purchase from 11/06/2017

To recommend.
beautiful product and fast delivery

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Acheteur Vérifié

Published on 22/06/2017 à 17h48 following a purchase from 13/06/2017

Excellent product, very satisfied!

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Acheteur Vérifié

Published on 22/06/2017 à 17h26 following a purchase from 11/06/2017

lots of choices, fast and careful service

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Acheteur Vérifié

Published on 22/06/2017 à 15h20 following a purchase from 13/06/2017

Very satisfied. Order received quickly. Quality product.

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Acheteur Vérifié

Published on 22/06/2017 à 14h32 following a purchase from 13/06/2017

Perfect

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Acheteur Vérifié

Published on 22/06/2017 à 14h23 following a purchase from 12/06/2017

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 22/06/2017 à 14h09 following a purchase from 06/06/2017

No problem with the packaging and reception

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Acheteur Vérifié

Published on 22/06/2017 à 13h51 following a purchase from 13/06/2017

So far it's been very good, but I had to return the package because the cap is too small :( so I'm waiting for the next package! Thank you :)

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Acheteur Vérifié

Published on 22/06/2017 à 13h49 following a purchase from 13/06/2017

Very good, very good quality product for the price

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Acheteur Vérifié

Published on 22/06/2017 à 13h43 following a purchase from 13/06/2017

fast, easy to place an order.

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Acheteur Vérifié

Published on 22/06/2017 à 13h32 following a purchase from 14/06/2017

very good, perfect

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Acheteur Vérifié

Published on 22/06/2017 à 12h48 following a purchase from 14/06/2017

the site is good

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Acheteur Vérifié

Published on 22/06/2017 à 12h40 following a purchase from 13/06/2017

very good

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Acheteur Vérifié

Published on 22/06/2017 à 12h29 following a purchase from 12/06/2017

great

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Acheteur Vérifié

Published on 22/06/2017 à 09h59 following a purchase from 04/06/2017

order received quickly

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Acheteur Vérifié

Published on 22/06/2017 à 08h37 following a purchase from 13/06/2017

Very good, but this Panama "made in Panama" is made in.....France, by Coustileres.....

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Acheteur Vérifié

Published on 21/06/2017 à 22h30 following a purchase from 07/06/2017

Super

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Acheteur Vérifié

Published on 21/06/2017 à 19h12 following a purchase from 30/05/2017

Interesting site presenting a good sample of products. Delivery a bit complicated nonetheless, by appointment.

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