Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 3, 4 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/05/2016
serious & fast site
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2016
Very simple for ordering and the reception is very fast
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/05/2016
Small oversight during the shipping... The umbrella cover was missing... But quickly remedied by a separate shipment...
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/05/2016
Very good. Fast delivery. But the package was quite large for a small brush...
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2016
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2016
very serious site, very fast delivery and simple tracking!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2016
fast and careful delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2016
very good service, fast shipping, compliant in all respects to the order
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2016
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2016
Competitive in price, rigorous in order tracking
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2016
Compliant with the site description and fast and careful delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2016
always very friendly
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2016
Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2016
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/05/2016
Disappointed by the color that did not match at all, I returned the hat and am waiting for a refund.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/05/2016
The items are of very good quality but the shipping needs improvement. Received loose in a box, delivered by post, so the box was exploded. Fortunately, the items were not damaged but given the price, I expected to receive the item in a hat box in addition to the packaging.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2016
Fast delivery and very well protected hat
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2016
Fast and quality service. No problem for exchanging items
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2016
Clear and precise
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2016
I received advice by phone. Then the shipment was very fast.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2016
You reacted very quickly following my complaint regarding the delivery of my hat.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2016
Fast
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2016
I received my order quickly, very satisfied.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2016
Excellent site
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2016
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2016
Received within the timeframe indicated at the order
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2016
Impeccable site very well done
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2016
Very good site and quality hat. Fast delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2016
Traclet very professional, I recommend it without any problem
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2016
Quality of the ordered product impeccable, fast delivery, no issues
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2016
As expected
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/05/2016
Well designed, would appreciate more photos and more details in the descriptions
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/05/2016
I would say a lot of choices indeed, but not always the right size, too bad! And even regularly checking the site, I don't see the stocks replenishing... For the rest, I am very satisfied, the deadlines, the packaging conditions are OK!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2016
Easy to use site, respect for delivery deadlines
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2016
No problem with this hat maker. I recommend
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2016
Fast, responsive and understanding customer service in case of change of mind (which I ultimately gave up): perfect.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2016
Nothing to complain about
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2016
Well done and well organized
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2016
Absolutely perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2016
I recommend it
Translated reviews
We use cookies for audience measurement and improving user experience.