Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/04/2016
Good but the delivery times for some products are significant. Not enough stock.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2016
Well-constructed site that highlights its content.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2016
Super quality! I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2016
Wide choice of hats \r Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2016
Complete website\r fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2016
Very good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2016
I have been a TRACTLET customer for a few months. As usual, I am very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2016
quality product and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2016
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/04/2016
The delivery was longer than expected and the hat in the package was slightly bent, due to insufficiently solid protection during transport as the package itself was also slightly deformed on one of the upper edges. I placed the hat on a stand and it quickly regained its shape.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2016
Family site but very professional.\r Speed of dispatch and excellent order tracking step by step.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2016
It's an interesting site presenting a large number of very varied models.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2016
Fast delivery no issues very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2016
very large diversity.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2016
Very good quality choice and price
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2016
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2016
Well-constructed site and easy to consult. The details regarding each item allow us to make a good choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2016
Very good...order arrived as expected...perfect!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2016
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/04/2016
it is clear and there is a lot of choice. The quality is good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2016
Very professional. Fast delivery excellent packaging. I highly recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2016
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2016
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2016
VERY GOOD
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2016
traclet is a very good, very serious site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2016
Very good experience diversity and especially my size I have a small head 54-55 and in my country I had to go to the children's side so well done.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2016
Very good site especially for berets. For hats, a lot of choices but the downside is that you can't try them on and, since they are made to order, if the second order still doesn't fit, you only get a credit. I think it's better to go to a store to buy a hat.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/04/2016
Meh! I had trouble registering, the site completely froze, I had to call Tacle (very friendly and patient person) but nothing appeared on their end. I restarted my registration with another address I think, finally I was clever, and then my registration was triggered! It's annoying when you come across sites like this, it's rare fortunately, but know that I almost gave up the purchase.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/04/2016
Not bad
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2016
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2016
impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2016
Top!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/04/2016
Very happy to have discovered this site for Provençal hats that are said to be hard to find except at markets towards Arles.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/04/2016
good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2016
Fast exactly what I wanted
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2016
Kindness and trust of the sellers
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2016
very serious
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/04/2016
I received the items I was waiting for
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2016
very practical and wide choice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2016
Very fast service.
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