Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 3, 4 and 5 stars

Reset filters

Acheteur Vérifié

Published on 27/08/2015 à 15h03 following a purchase from 11/08/2015

a lot of choices

Translated reviews

Acheteur Vérifié

Published on 27/08/2015 à 11h01 following a purchase from 18/08/2015

Excellent service, fast delivery with package tracking. Nothing to complain about.

Translated reviews

Acheteur Vérifié

Published on 27/08/2015 à 09h31 following a purchase from 18/08/2015

Undeniable quality and excellent delivery service.

Translated reviews

Acheteur Vérifié

Published on 27/08/2015 à 08h39 following a purchase from 18/08/2015

Very good

Translated reviews

Acheteur Vérifié

Published on 27/08/2015 à 08h18 following a purchase from 15/08/2015

SERIOUS

Translated reviews

Acheteur Vérifié

Published on 26/08/2015 à 11h35 following a purchase from 17/08/2015

Simple and functional

Translated reviews

Acheteur Vérifié

Published on 26/08/2015 à 10h55 following a purchase from 05/08/2015

No issues

Translated reviews

Acheteur Vérifié

Published on 26/08/2015 à 10h14 following a purchase from 18/08/2015

Fast delivery, customer service easily reachable. However, there is still the problem of package tracking. (Colissimo tracking links not functional)

Translated reviews

Acheteur Vérifié

Published on 26/08/2015 à 09h30 following a purchase from 17/08/2015

Very good responsiveness, even in August. Very fast service. Product as described. High quality company.

Translated reviews

Acheteur Vérifié

Published on 26/08/2015 à 08h09 following a purchase from 14/08/2015

I am absolutely, completely, extremely HAPPY with this site and their responsiveness.

Translated reviews

Acheteur Vérifié

Published on 26/08/2015 à 06h46 following a purchase from 15/08/2015

The products offered are as per the order.
Very good quality and fast shipping

Translated reviews

Acheteur Vérifié

Published on 25/08/2015 à 14h58 following a purchase from 15/08/2015

Perfect!

Translated reviews

Acheteur Vérifié

Published on 25/08/2015 à 14h42 following a purchase from 11/08/2015

Good product and fast and careful delivery

Translated reviews

Acheteur Vérifié

Published on 25/08/2015 à 12h48 following a purchase from 29/07/2015

Excellent service!

Translated reviews

Acheteur Vérifié

Published on 25/08/2015 à 12h05 following a purchase from 17/08/2015

Everything was perfect

Translated reviews

Acheteur Vérifié

Published on 25/08/2015 à 11h30 following a purchase from 15/08/2015

Great service! Fast shipping and excellent responsiveness following a delivery issue. Thank you!

Translated reviews

Acheteur Vérifié

Published on 25/08/2015 à 11h07 following a purchase from 14/08/2015

I returned the hat to change size, at no extra cost and within very efficient timeframes; being notified by email about the hat's journey. I am very satisfied.

Translated reviews

Acheteur Vérifié

Published on 25/08/2015 à 08h55 following a purchase from 15/08/2015

Order delivered on time.

Translated reviews

Acheteur Vérifié

Published on 25/08/2015 à 08h45 following a purchase from 15/08/2015

Very good

Translated reviews

Acheteur Vérifié

Published on 25/08/2015 à 08h03 following a purchase from 16/08/2015

very good!!! wide choice of products.

Translated reviews

Acheteur Vérifié

Published on 25/08/2015 à 07h38 following a purchase from 17/08/2015

Very wide choice

Translated reviews

Acheteur Vérifié

Published on 25/08/2015 à 06h47 following a purchase from 15/08/2015

Very good service and follow-up and quality product

Translated reviews

Acheteur Vérifié

Published on 25/08/2015 à 06h25 following a purchase from 15/08/2015

Order met my expectations, great

Translated reviews

Acheteur Vérifié

Published on 24/08/2015 à 12h09 following a purchase from 08/08/2015

Impeccable service

Translated reviews

Acheteur Vérifié

Published on 23/08/2015 à 11h21 following a purchase from 09/08/2015

Practical and fast

Translated reviews

Acheteur Vérifié

Published on 22/08/2015 à 16h40 following a purchase from 13/08/2015

Fast shipping and very good follow-up.

Translated reviews

Acheteur Vérifié

Published on 22/08/2015 à 14h21 following a purchase from 14/08/2015

A little email to let me know that this product reserved for a long time was available would have been a plus. Clear site, precise descriptions, attentive staff.

Translated reviews

Acheteur Vérifié

Published on 22/08/2015 à 05h54 following a purchase from 13/08/2015

Thank you!

Translated reviews

Acheteur Vérifié

Published on 21/08/2015 à 22h32 following a purchase from 27/07/2015

Carefully packaged product.

Translated reviews

Acheteur Vérifié

Published on 21/08/2015 à 21h42 following a purchase from 07/08/2015

Good site with well-detailed products, however an error occurred in my order, I received a Joes Pignappa brown cap - Stetson ref 1990 instead of a Joes brown Stetson cap ref 340 (in leather with a perforated back part).
However, to avoid various formalities for a return, I decided to keep it since it suited me and I had hesitated with this one (being at the same price as the other at the time of purchase if my memory serves me right which is no longer the case today).
I think I will order again on this site because this cap remains a good product and the delivery was made quickly in careful packaging, only next time I will contact the store directly to be sure there are no errors in my order.
I hope to be able to give 5 stars to the site during my next order.

Translated reviews

Acheteur Vérifié

Published on 21/08/2015 à 19h45 following a purchase from 01/08/2015

Fast shipping, well-packaged product

Translated reviews

Acheteur Vérifié

Published on 21/08/2015 à 16h29 following a purchase from 12/08/2015

Quality service and product, fast delivery, I recommend

Translated reviews

Acheteur Vérifié

Published on 21/08/2015 à 10h01 following a purchase from 11/08/2015

Nothing to complain about, perfect!

Translated reviews

Acheteur Vérifié

Published on 21/08/2015 à 09h11 following a purchase from 28/07/2015

Perfect! Very responsive shop, friendly and efficient contacts
the items are of very good quality

Translated reviews

Acheteur Vérifié

Published on 21/08/2015 à 08h48 following a purchase from 12/08/2015

Fast and compliant delivery, I recommend

Translated reviews

Acheteur Vérifié

Published on 21/08/2015 à 07h35 following a purchase from 27/07/2015

Fast, efficient, responsive

Translated reviews

Acheteur Vérifié

Published on 20/08/2015 à 14h05 following a purchase from 11/08/2015

The expected service was provided. Thank you

Translated reviews

Acheteur Vérifié

Published on 20/08/2015 à 09h26 following a purchase from 12/08/2015

very practical

Translated reviews

Acheteur Vérifié

Published on 20/08/2015 à 09h22 following a purchase from 11/08/2015

Rich, varied, complete, unexpected.
Bravo!

Translated reviews

Acheteur Vérifié

Published on 20/08/2015 à 08h32 following a purchase from 11/08/2015

Quality and speed with a more than reasonable price.

Translated reviews