Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 575 published reviews
5 29,5k 81% 4 4 786 13% 3 1 332 4% 2 399 1% 1 520 1%

Summary of reviews

Customers consistently praise the store for reliable, on-time delivery and careful packaging that protects items during transit, with many mentions of fast shipping and well-presented arrivals. Product quality is a clear strength, with descriptions noting accurate representation, good finishes, and items matching what was ordered, including well-made caps and suitable sizes. The store’s customer service and overall reliability are highlighted through responsive contact, helpful assistance, and repeat positive experiences, with several buyers planning to return or recommend the site to friends. Overall, the experience is described as smooth and dependable, with multiple reviews emphasizing prompt delivery, order accuracy, and supportive staff.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2012
Correct service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2013
excellent attention as well as all the information on the web
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/03/2013
Clear presentation, easy-to-access categories
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2012
Lots of choices, simple and clear, no problems.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/01/2013
Nothing to say.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2013
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/01/2013
Some products have a well-detailed description and others not at all. There is clearly an improvement to be made on this side.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2012
very pleasant site, easy ordering, fast delivery;
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2013
Very lively site. You can find what you want through a wide selection
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2012
TB
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2012
5/5 It's a very serious and professional site. The products are of quality.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/01/2013
nice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2012
a good well-made site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/05/2013
After contacting the site by phone, I was quickly called back. Great responsiveness and speed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2013
Wide selection of products. Serious from order to delivery. Perfect packaging, delivery time respected. I recommend this site to all hat lovers or others
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2013
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/03/2013
rather clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2013
It's perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2013
Perfect!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/04/2013
I was disappointed due to a sizing issue with a cap that was incorrect. The S was 56cm when it should have been 54. After 3 returns and €18 in shipping fees, I finally have the right size, but the cap received is stained. I'm throwing in the towel... With the return fees, the cap cost me very dearly!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/04/2013
Site evaluation correct
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/12/2012
The site is OK
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2013
Nothing to report regarding delivery time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/04/2013
The site indicates one size fits all while the product is offered in a specific size. Moreover, the ribbons are described as black, while they are blue. There are not enough photos on the site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/05/2013
easy, a lot of choices in color and size, successful classification.
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good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2013
Very well presented, clear and fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2013
I only bought one item on this site so I can't give an informed opinion! sorry
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2012
Correct site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2013
very practical and easy to use
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/01/2013
It is OK
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2013
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2012
Well-maintained site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2013
Very serious shop, fast delivery. To recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2013
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2013
beautiful presentation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2012
Clear and practical site, even for non-experts in hats like me.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2013
everything perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2013
The best French site for hats. There is an enormous choice and for all tastes as long as you are looking for something to put on your head
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2013
very large selection of products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2013
Very large selection. Fast delivery.
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