Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/11/2015
Order by check very quick. careful packaging and good quality product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/11/2015
- Very good: Lots of choices on the site
- To improve: my item did not mention the size (it was one size but I wanted to know in advance)
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/10/2015
The site is not bad
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/11/2015
Good in terms of choice, but prices are excessive.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/11/2015
However, the hat cover was not included; I reported it and you sent me 2 small covers (20 x 29) by mail in which the hat does not fit.
I did not understand!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/11/2015
Deadline respected. well-packaged product We are satisfied with our order. To be renewed for future purchases
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/11/2015
Very good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/11/2015
good
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/10/2015
ONE MONTH AND TWO WEEKS WAITING TO RECEIVE MY HAT.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/10/2015
I ordered two hats, one is perfect, the other is already a bit dirty, dusty, and the band is already coming off. Since I was leaving on vacation the next day, I didn't return it. Plus, the shipping of the package is slow, I had to call
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/11/2015
Very clear site, fast delivery. To recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/10/2015
Very good on the product, exactly what I expected... but a month's delay...!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/11/2015
Site a bit messy. Nevertheless, the illustrations and descriptions are clear and allow for choosing without mistakes
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/11/2015
A few bugs
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2015
good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/11/2015
no worries
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/11/2015
Pleasant site to browse. A significant choice.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/11/2015
tR7S GOOD R2ACTIVITY - CLEAR SITE
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/11/2015
Nothing to report
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/09/2015
Hat ordered on September 17, arrived on November 16 in a damaged hat box.
This is my second order, fortunately the first one went well.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/11/2015
There was a little mix-up with the shipping. I had to follow up, but arrangements were made for this cap to be received on time. birthday gift) The gift wrapping was also very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/11/2015
Very good site, lots of choices and for all budgets. cap well protected and in good condition. thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/11/2015
good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/11/2015
fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/11/2015
Availability and speed of shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/11/2015
Good but missing hat boxes
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/10/2015
Good, I will share it with my friends
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/10/2015
Well done
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/10/2015
when a size does not match the standard, it must be returned at our expense for another model costing the customer 16.40 euros, this is not normal!!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/10/2015
Great product, but I am asked to order a size up from my shoe size. Upon arrival, the hat is one size too big, and the exchange costs are on me... Not happy!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/10/2015
Good but not enough photos of the inside of the hats. For this hat, I am surprised: light-colored inner band on a black hat??????
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/10/2015
Very correct
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2015
Good, a bit expensive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/10/2015
It's good but it's normal for it to be good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/10/2015
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/10/2015
Order prepared quickly. Received quickly as well. Excellent packaging. A site to recommend. One point for improvement: allow the choice of a store, gas station when choosing So Colissimo.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/10/2015
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/10/2015
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/10/2015
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/10/2015
Good
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