Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 3 and 4 stars

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/03/2013
Some difficulties in finding a specific product model. But well, we manage anyway. Maybe it is possible to recommend certain models based on face morphology!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/01/2013
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/12/2012
good site that makes you want to buy
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2012
Order delivered quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2013
well organized site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2013
Maybe more details for maintenance. photos from the front, back, and side, and closer to see the fabric better!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/04/2013
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2012
this site deserves a more rigorous classification logic
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/03/2013
#NAME?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2012
THE PHOTOS ARE NOT ACCURATE ENOUGH TO THE PRODUCTS
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/02/2013
very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/12/2012
Problem with a return of a previous order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2013
OK
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2013
Good presentation and navigation on the site
At this date, not much choice left.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/01/2013
I have nothing against the site, but given the deception regarding the purchased item, I will not return.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/01/2013
the size indication is improvable: the ordered item is too big.
Otherwise, there is choice, variety: very positive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/01/2013
Good...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/02/2013
A very good order tracking and delivery on time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2012
delivery on time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2012
Lots of choices; order delivered quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/04/2013
very well done
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/05/2013
excellent customer service!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2012
clear and cheerful
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/02/2013
this clear and airy site makes you want to look further
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/01/2013
Quality products, a bit more choice would be appreciated.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2013
A lot of choices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/01/2013
Choice on the offer side, quick shipping of the order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/02/2013
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2013
correct
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/12/2012
Great site and very fast shipping ...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2013
Very good site, very fast as well
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/01/2013
Nothing to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2013
good site large selection of models. just missing a photo with a mannequin
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2012
Everything is well described and the photos are clear, you can place your order very quickly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2012
Well-made site, easy to find products. Just a pity to put photos and that the hats in the photo are not for sale.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2013
Very well-made site, many products and advice, at reasonable prices. Maybe lacking 3D views on product descriptions that we could move on 3 axes and larger zoom.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/05/2013
Well-stocked site, very good well-documented photos, easy to use, except for the credit card payment part, I had to try a few times fearing to make multiple payments. Fortunately, that was not the case, but this part of the site deserves to be reviewed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/04/2013
fast shipping.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2013
Very well made and clear.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/04/2013
nice and easy to find what you are looking for thanks to the different search options.
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