Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2012
Good site. Very clear.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/04/2013
Fairly good presentation of products
fairly easy search
however I had not been informed of the waiting times for product 3352 which forced me to contact you by phone
Shipping by colissimo dramatically long... (colissimo delay)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/03/2013
very good, maybe more details regarding the products would be needed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/01/2013
well designed!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/12/2012
Disappointing
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2013
very satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/02/2013
Shipping done on time and arrived in good condition.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2012
not bad
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/01/2013
Very large choice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/03/2013
fast shipping without surprises.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/05/2013
not enough zoom possible on photos.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2012
serious site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/01/2013
site, correct.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/01/2013
Well done but it's a scam
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/01/2013
answered my wishes
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/05/2013
Very good site with a lot of choices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/05/2013
Well-built site, easy to find your product. Competitive prices and reasonable shipping costs
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/01/2013
Well-made site, no particular comments
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/11/2012
The order took more than 20 days to leave their stores. very slow
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/01/2013
ok
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/03/2013
Very good appreciation, competent phone hotline
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/01/2013
very nice and easy to use site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/03/2013
effective advice and relationship.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2013
Good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/01/2013
Quick and friendly service but too many unavailable items presented.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/01/2013
Clear
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/01/2013
your site should highlight the fact that you provide caps for police officers.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2013
I was looking for a cap for my husband that does not fit in the one size. I needed a relatively high-end product that I found on this site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2013
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2012
-
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/05/2013
Very complicated to understand the return process of an item
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/05/2013
wide choice but the right sizes are sometimes missing.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2013
Good, readable, accessible, very correct overall.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/04/2013
very easy access site, many choices, fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/04/2013
Good, for the time it took for the order to arrive.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/03/2013
Very well served and on time, no unpleasant surprises.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2013
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2013
good value for money
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/12/2012
pleasant site, easy navigation
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/05/2013
good
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