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Rating: 5 out of 5
I have ordered products several times and have never been disappointed: good service and good quality. I recommend.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 2, 3 and 5 stars
Reset filtersG
Rating: 5 out of 5
It's ok, thank you!
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M
Rating: 5 out of 5
Perfect
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N
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Easy navigation. Great choice of hats. Fast delivery to very convenient pickup points
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M
Rating: 5 out of 5
Order placed quickly
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D
Rating: 5 out of 5
Perfect!
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H
Rating: 5 out of 5
Serious company: responsive order tracking, compliant delivery, careful packaging. Reliable establishment.
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P
Rating: 5 out of 5
Despite a mishap with Collissimo, everything was resolved with a simple call to the store and I received the hat within 48 hours, excellent responsiveness
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P
Rating: 5 out of 5
100% satisfied. Well-packaged item, perfect hat.
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S
Rating: 5 out of 5
Hat perfectly matching the description and of good quality.
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M
Rating: 5 out of 5
Quality items that meet expectations
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C
Rating: 3 out of 5
Order delivered very late, which is a shame, it was for a birthday. Very nice items
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M
Rating: 5 out of 5
Practical and intuitive
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J
Rating: 5 out of 5
Very satisfied with my order, excellent product
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S
Rating: 5 out of 5
Fast delivery.
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T
Rating: 3 out of 5
The received package was damaged, hat partially flattened, fortunately it is a 'crushable' model
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G
Rating: 2 out of 5
Price far too high for a very basic cap quality. Return costs at our expense, for changing a size for example, while the price initially paid is ultimately very high. Late delivery. I do not recommend.
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Response from Chapellerie Traclet
Hello
The work cap is as indicated a cap for work and therefore a simple cap that we sell to personnel driving steam locomotives.
We are one of the last to manufacture this type of cap made in Europe.
Please let us know the type of finishing you want to see if we already have this finishing.
Remaining at your disposal
Best regards
Traclet Sébastien
The work cap is as indicated a cap for work and therefore a simple cap that we sell to personnel driving steam locomotives.
We are one of the last to manufacture this type of cap made in Europe.
Please let us know the type of finishing you want to see if we already have this finishing.
Remaining at your disposal
Best regards
Traclet Sébastien
L
Rating: 5 out of 5
Very nice quality of item.
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D
Rating: 1 out of 5
Does not exactly match the photo on the site, return of the order at my expense
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Response from Chapellerie Traclet
Hello
Please excuse us if we made a mistake.
Thank you for sending us a photo at [email protected] so we can take the necessary steps if we made a mistake.
Best regards
Traclet Sébastien
Please excuse us if we made a mistake.
Thank you for sending us a photo at [email protected] so we can take the necessary steps if we made a mistake.
Best regards
Traclet Sébastien
A
Rating: 5 out of 5
Very easy to use site, excellent quality packaging, delivery time respected.
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A
Rating: 5 out of 5
Easy access site, great choice, fast delivery
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P
Rating: 5 out of 5
Product received as ordered. No issues.
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J
Rating: 5 out of 5
I ordered and was delivered the next day
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D
Rating: 5 out of 5
No problem
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C
Rating: 5 out of 5
Very interesting choice and prices.
Fast shipping, well-packaged hat.
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Fast shipping, well-packaged hat.
V
Rating: 5 out of 5
On-time delivery with impeccable tracking
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M
Rating: 5 out of 5
Very well packaged, timely
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P
Rating: 5 out of 5
Meets my expectations
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J
Rating: 2 out of 5
The photo on the site suggests a white and gray fur but that is not the case.
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A
Rating: 5 out of 5
Very satisfied!
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B
Rating: 5 out of 5
I have been ordering for years.
Always very fast and of very good quality!
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Always very fast and of very good quality!
R
Rating: 5 out of 5
Good.
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B
Rating: 5 out of 5
Always satisfied with the received items!
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M
Rating: 5 out of 5
Nice item, conforms to the description and order quickly delivered in Belgium.
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G
Rating: 5 out of 5
Very good! Item conforms to the description, best price online, fast shipping. I am satisfied.
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F
Rating: 5 out of 5
-
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V
Rating: 5 out of 5
The goods have not been received yet.
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D
Rating: 5 out of 5
Perfect, fast delivery
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E
Rating: 5 out of 5
Perfect
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