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Rating: 3 out of 5
The site is fine for ordering different hats.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 2, 3 and 5 stars
Reset filtersF
Rating: 5 out of 5
Product meets my expectations identical to the model I bought 10 years ago. Very well packaged and delivered quickly within the defined timeframe on the day of the order. Thank you to the Traclet company
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J
Rating: 5 out of 5
hat box matching the description
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D
Rating: 5 out of 5
-
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L
Rating: 5 out of 5
Delivery as per the order and within the best timeframes.
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M
Rating: 5 out of 5
Very good choice on the seller's advice. Good quality product, very flexible and the chin strap is a plus. Satisfied.
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G
Rating: 5 out of 5
Hello, thank you very good quality!...
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V
Rating: 5 out of 5
Fast delivery, quality product
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O
Rating: 5 out of 5
important choice, quality products at reasonable prices, all sizes, fast delivery
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Z
Rating: 5 out of 5
Satisfied
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S
Rating: 5 out of 5
Everything perfect
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J
Rating: 5 out of 5
FAST DELIVERY NOTHING TO SAY.
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S
Rating: 5 out of 5
Fast and careful delivery
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P
Rating: 5 out of 5
Quality items
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J
Rating: 5 out of 5
Very good, the same as I had and that I could no longer find on the market
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H
Rating: 5 out of 5
Fast delivery and well-packaged parcel
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S
Rating: 5 out of 5
pleasant site, easy ordering, delivery respecting the announced deadlines
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M
Rating: 5 out of 5
Your site is user-friendly, the proposed range is excellent, and the hat I received matched all my expectations.
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D
Rating: 5 out of 5
impeccable
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Y
Rating: 1 out of 5
I ordered 2 pseudo berets from the brand Le Béret Français, whose very thin thickness does not match the photo description.
All packed in an old bag straight out of a
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All packed in an old bag straight out of a
Response from Chapellerie Traclet
Hello
Thank you for sending us a photo at [email protected]
To verify that you received the correct berets.
Indeed, the quality of the berets from the brand Le Béret Français is recognized.
We therefore need to verify, and if that is the case, we will escalate the information that you are not satisfied.
Finally, for the packaging when sending two berets, we put them in new bubble envelopes.
If the packaging has an issue upon receipt, please refuse the package to make the claims with the post office.
Remaining at your disposal
Best regards
Traclet Sébastien
Thank you for sending us a photo at [email protected]
To verify that you received the correct berets.
Indeed, the quality of the berets from the brand Le Béret Français is recognized.
We therefore need to verify, and if that is the case, we will escalate the information that you are not satisfied.
Finally, for the packaging when sending two berets, we put them in new bubble envelopes.
If the packaging has an issue upon receipt, please refuse the package to make the claims with the post office.
Remaining at your disposal
Best regards
Traclet Sébastien
P
Rating: 5 out of 5
Very nice cap.
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P
Rating: 5 out of 5
easy access very good
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R
Rating: 5 out of 5
Clear site and simplicity to order. Order arrived in 3 days and hat conforms to the description.
Reliable site you can order without hesitation.
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Reliable site you can order without hesitation.
J
Rating: 5 out of 5
Very nice cap
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M
Rating: 5 out of 5
Order received quickly.
The hat is superb and as indicated on the site I took a smaller size (S for head circumference 56) and it fits me like a glove.
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The hat is superb and as indicated on the site I took a smaller size (S for head circumference 56) and it fits me like a glove.
J
Rating: 5 out of 5
Very nice hats and caps, impeccable delivery, very good service. I recommend
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S
Rating: 5 out of 5
Fast delivery in Belgium, the product looks to be of very good quality, carefully packaged. It's perfect.
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M
Rating: 5 out of 5
Excellent service, easy to order!
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T
Rating: 5 out of 5
Conforms to expectations
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P
Rating: 5 out of 5
Nice item, fast delivery
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B
Rating: 5 out of 5
Very fast delivery. Quality product
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I
Rating: 5 out of 5
Thank you
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P
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
Very well designed site, excellent photos of the presented products
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F
Rating: 5 out of 5
Product conforms and delivered quickly. Thank you.
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S
Rating: 5 out of 5
Magnificent!
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Y
Rating: 5 out of 5
Nothing to say.
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B
Rating: 5 out of 5
Very professional as always.
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H
Rating: 5 out of 5
The product is of quality. Your site is easy to use. I was happy to be able to order in France, especially in your region.
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R
Rating: 1 out of 5
Nice item, but delivery was way too slow, 6 weeks after the order!???
This is not serious!
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This is not serious!
Response from Chapellerie Traclet
Hello
Please excuse us for this manufacturing delay, but unfortunately, the manufacturing being on vacation in August, we could only have them by the end of September.
We hope that the hats give you complete satisfaction.
Remaining at your disposal
Best regards
Traclet Sébastien
Please excuse us for this manufacturing delay, but unfortunately, the manufacturing being on vacation in August, we could only have them by the end of September.
We hope that the hats give you complete satisfaction.
Remaining at your disposal
Best regards
Traclet Sébastien