Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
A big thank you for your flattering feedback! We are delighted that your experience met your expectations. We look forward to seeing you very soon in our online store.
The store team.
B
Bruno F.
Rating: 5 out of 5
following a purchase from 02/07/2026
The hat is beautiful and matches the description and the photo.
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Response from Chapellerie Traclet
Hello Bruno,
We sincerely thank you for your positive feedback! We are delighted to hear that you like the hat and that it meets your expectations. Your satisfaction is our greatest reward.
Best regards,
The boutique team.
J
Jean-Jacques L.
Rating: 5 out of 5
following a purchase from 21/06/2026
Item meets my expectations, no cosmetics just efficiency.
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Response from Chapellerie Traclet
Hello Jean-Jacques,
We sincerely thank you for your positive feedback! We are delighted that the article met your expectations and that you were satisfied with its effectiveness. Your satisfaction is our priority and your words encourage us to continue on this path.
Best regards,
The shop team
F
Frédéric M.
Rating: 5 out of 5
following a purchase from 02/07/2026
Very good. Package received on time and in perfect condition. The hat is of very good quality and I am proud to wear a hat made artisanally in France. I might order one for my wife in this style. Best regards F. Maton
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Response from Chapellerie Traclet
Hello Frédéric,
We sincerely thank you for your positive feedback and are delighted to hear that you are satisfied with your hat. Your appreciation of the quality of our products and our artisanal know-how means a lot to us. We will be happy to welcome you again for an order for your wife.
Best regards,
The Traclet Hat Company Team
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Veronique D.
Rating: 5 out of 5
following a purchase from 01/07/2026
Perfect
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Response from Chapellerie Traclet
Hello Véronique,
We sincerely thank you for your positive review. It is a pleasure to know that you are satisfied with your experience with us. We would be delighted to welcome you again very soon.
Best regards,
The Traclet Hat Shop Team.
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Liliya Y.
Rating: 5 out of 5
following a purchase from 03/07/2026
Love the fedora. Thank you for the fast delivery and great service
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Response from Chapellerie Traclet
Hello Liliya,
We sincerely thank you for your positive feedback! We are delighted that you like the fedora and that our service met your expectations. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Team
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David P.
Rating: 5 out of 5
following a purchase from 02/07/2026
Product compliant, fast delivery
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Response from Chapellerie Traclet
Hello David,
We warmly thank you for your positive feedback. We are delighted that the product satisfied you and that the delivery was quick. Your satisfaction is our priority and we hope to see you again soon in our store.
Best regards,
The Traclet Hat Shop Team
T
Thuy Mai L.
Rating: 5 out of 5
following a purchase from 01/07/2026
Careful and very fast shipping
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Response from Chapellerie Traclet
Hello Thuy Mai,
We warmly thank you for your positive feedback! We are delighted that you appreciated the speed and quality of our shipment. Your satisfaction is our greatest reward.
Best regards,
The shop team
D
Dominique H.
Rating: 5 out of 5
following a purchase from 16/06/2026
VERY GOOD PERFECT
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Response from Chapellerie Traclet
Hello Dominique,
We warmly thank you for your very positive feedback. It is a pleasure to know that you are satisfied with your experience with us. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Shop team.
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André C.
Rating: 5 out of 5
following a purchase from 26/06/2026
Delivery was compliant and fast
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Response from Chapellerie Traclet
Hello André,
We warmly thank you for your positive feedback. We are delighted that your delivery experience met your expectations.
Best regards,
The shop team.
G
Gilles S.
Rating: 5 out of 5
following a purchase from 30/06/2026
Order quickly dispatched and perfectly matched my needs (uncommon head size). I will certainly place a new order.
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Response from Chapellerie Traclet
Hello Gilles,
We sincerely thank you for your positive feedback! We are delighted that your order met your expectations and that you found what you were looking for. We look forward to seeing you again soon in our store!
The team at Chapellerie Traclet.
P
Patrice L.
Rating: 5 out of 5
following a purchase from 02/07/2026
Wide choice, interesting prices and fast delivery.
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Response from Chapellerie Traclet
Hello Patrice,
We sincerely thank you for your positive review! We are delighted that you appreciated our wide selection and our fast delivery service. Your satisfaction is our greatest reward!
Best regards,
The Traclet Hat Shop Team
C
Catherine V.
Rating: 3 out of 5
following a purchase from 29/06/2026
The hat is pretty but it is soft and fragile. I expected a rigid weave that holds.
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Response from Chapellerie Traclet
Hello Catherine,
We sincerely thank you for your feedback. We are delighted that you like the hat, although we understand your expectation regarding the rigidity of the weaving. Your opinion is valuable and helps us improve our offering.
Best regards,
The boutique team
E
Eloi D.
Rating: 5 out of 5
following a purchase from 30/06/2026
Very nice hat, very fast delivery despite a product on backorder.
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Response from Chapellerie Traclet
Hello Eloi,
We warmly thank you for your very positive feedback! We are delighted that you like the hat and that you received your order quickly. Your satisfaction is our priority and your encouragement motivates us to continue offering the best possible service.
Best regards,
The boutique team.
C
Christine F.
Rating: 5 out of 5
following a purchase from 01/07/2026
very good
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Response from Chapellerie Traclet
Hello Christine,
We warmly thank you for your positive comment! It is a pleasure to know that you are satisfied with your experience at Chapellerie Traclet. We would be delighted to welcome you again soon.
Best regards,
The boutique team
F
Franck S.
Rating: 5 out of 5
following a purchase from 01/07/2026
Very very good. Compliant with the description. Professional packaging. Under no circumstances could the hat have suffered damage, except perhaps from rolling on the package. I highly recommend this shop for their professionalism. Thank you very much.
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Response from Chapellerie Traclet
Hello Franck,
We warmly thank you for your positive feedback and encouragement. We are delighted that your hat met your expectations and that our packaging was able to preserve it. Your satisfaction is our greatest reward.
Best regards,
The boutique team.
B
Benoit J.
Rating: 5 out of 5
following a purchase from 26/06/2026
Very nice model, comfortable and very well made. Perfect delivery within the expected timeframe. Thank you Traclet
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Response from Chapellerie Traclet
Hello Benoit,
We sincerely thank you for your very positive feedback! We are delighted that our model suits you and that the delivery met your expectations. Your satisfaction is our greatest reward.
Best regards,
The shop team.
J
Jean Marc J.
Rating: 5 out of 5
following a purchase from 27/06/2026
Very nice cap. I am very happy. Fast delivery. Very satisfying.
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Response from Chapellerie Traclet
Hello Jean Marc,
We sincerely thank you for your positive feedback! We are delighted to hear that you like the cap and that the delivery was quick. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Team
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Guy B.
Rating: 5 out of 5
following a purchase from 26/06/2026
I received my order but the neck cover was missing. I had to call to make the complaint.
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Response from Chapellerie Traclet
Hello Guy,
Thank you for your feedback and we are delighted that you have received your order. We appreciate your understanding and hope to see you again soon for new discoveries in our shop.
Best regards,
The Traclet Hat Shop Team.
J
Jean Claude G.
Rating: 3 out of 5
following a purchase from 01/07/2026
The size of the hat is a bit too big but it's impossible to use one of the adhesive strips because then it's impossible to wear the hat. But also for a hat designed for even hotter regions than others? Today it seems incredible this hat is very thick, warm and its color does not help the problem. Good luck!
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Response from Chapellerie Traclet
Hello Jean Claude,
Thank you for taking the time to share your experience. We are delighted that you found our hat interesting, even though we understand your concerns regarding the size and warmth. Your feedback is valuable to us and will help us improve our products.
For the inner strips, they are simply placed by lifting the large inner band (the part that touches your head) and once placed, you just need to put this large band back and the strip holds naturally.
If needed, we can make you a video.
Best regards,
The Traclet Hat Team
N
Nicolas L.
Rating: 5 out of 5
following a purchase from 28/06/2026
Very nice item, arrived perfectly packaged
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Response from Chapellerie Traclet
Hello Nicolas,
We sincerely thank you for your positive feedback. We are delighted that you like the article and that the packaging met your expectations. Your satisfaction is our greatest reward.
Best regards,
The shop team.
P
Pascal D.
Rating: 5 out of 5
following a purchase from 30/06/2026
Easy purchase and timely delivery. Thank you!
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Response from Chapellerie Traclet
Hello Pascal,
We sincerely thank you for your positive feedback! We are delighted that your shopping experience was pleasant and that the delivery met the deadlines. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Shop Team
R
Richard P.
Rating: 5 out of 5
following a purchase from 30/06/2026
Compliant
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Response from Chapellerie Traclet
Hello Richard,
A big thank you for your positive feedback! We are delighted that your order met your expectations and hope to see you soon in our online store.
Best regards,
The Traclet Hat Shop Team
G
Gabriel R.
Rating: 1 out of 5
following a purchase from 26/05/2026
Free shipping for orders over 90 euros is not automatic. Sending an email and follow-up to get a response. Delivery times not respected, several weeks instead of the announced 24h-72h. Still follow-ups by email to get a response... Fortunately, the quality of the hats is compliant.
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Response from Chapellerie Traclet
Hello Gabriel,
Thank you for your feedback and we are sorry to hear that your experience did not meet your expectations. We always strive to improve our service and would be happy to discuss with you privately to better understand the issues encountered.
Best regards,
The Traclet Hat Team
C
Canis L.
Rating: 5 out of 5
following a purchase from 25/06/2026
Careful and fast shipping
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Response from Chapellerie Traclet
Hello CANIS,
We warmly thank you for your positive feedback! We are delighted that you appreciated the speed and care given to your shipment. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Shop team
N
Nicolas D.
Rating: 5 out of 5
following a purchase from 30/06/2026
Fast shipping, quality item
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Response from Chapellerie Traclet
Hello Nicolas,
Thank you very much for your warm feedback. We are delighted to hear that you appreciated the quality of your item and the speed of our service. We would be happy to welcome you again to our shop.
Best regards,
The Traclet Hat Shop Team
S
Sylvain E.
Rating: 5 out of 5
following a purchase from 28/06/2026
Fast and careful shipping.
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Response from Chapellerie Traclet
Hello Sylvain,
We sincerely thank you for your positive feedback. We are delighted to learn that you appreciated the speed and care given to your order. Your satisfaction is our greatest reward.
Best regards,
The boutique team
J
Jean Francois B.
Rating: 5 out of 5
following a purchase from 27/06/2026
Very good advice, choice and quality. I recommend!
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Response from Chapellerie Traclet
Hello Jean François,
We warmly thank you for your positive review! We are delighted that our advice and the quality of our products have met your expectations. Your recommendation particularly touches us and encourages us to continue on this path.
Best regards,
The shop team.
F
Fabienne P.
Rating: 5 out of 5
following a purchase from 01/07/2026
Stylish and of quality. I recommend.
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Justine B.
Rating: 5 out of 5
following a purchase from 25/06/2026
Very good.
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Jacques S.
Rating: 5 out of 5
following a purchase from 01/07/2026
Fast shipping and products always of good quality. The choice is very important and allows you to find the right fit.
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Cabinet M.
Rating: 5 out of 5
following a purchase from 30/06/2026
Impeccable order. Great headgear. I ordered two more following this first order. The return indicates that they are out of stock and that restocking is in progress. Thank you.
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René T.
Rating: 5 out of 5
following a purchase from 28/06/2026
The order was delivered well, the cap is perfect and very beautiful. Thank you very much
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Gilbert C.
Rating: 5 out of 5
following a purchase from 29/06/2026
Perfect packaging, product compliant with the presentation, respect for delivery times. I recommend
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Bernard A.
Rating: 5 out of 5
following a purchase from 23/06/2026
Very satisfied with my order, the site is ergonomic, very easy to navigate, the delivery was perfect. Thank you for responding to my request
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Catherine S.
Rating: 5 out of 5
following a purchase from 05/06/2026
Faster delivery than announced
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Marie T.
Rating: 5 out of 5
following a purchase from 30/06/2026
Perfect!
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Florence S.
Rating: 5 out of 5
following a purchase from 30/06/2026
Fast
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Sebastien S.
Rating: 5 out of 5
following a purchase from 24/06/2026
Perfect! Very good quality products and very fast shipping of the order. Very serious company. I recommend!
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Anne-Marie B.
Rating: 5 out of 5
following a purchase from 29/06/2026
absolutely perfect.
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