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Rating: 5 out of 5
Ultra fast delivery, very well packaged goods, and of course the quality of the ordered hat. I can only recommend Chapellerie Traclet.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
As always, perfect service
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A
Rating: 5 out of 5
Good product, fast delivery
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A
Rating: 5 out of 5
First hat purchase. The delivery was careful and the hat is of super quality! I recommend :)
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A
Rating: 5 out of 5
Delivered on time. Too bad the packaging was too big for my mailbox.
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A
Rating: 5 out of 5
Excellent
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
The website is very intuitive, clear and well presented, and the shipping was very fast. Additionally, the little pen included in the box was a nice surprise!
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A
Rating: 5 out of 5
Easy navigation, clear product sheets. A nice collection
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A
Rating: 5 out of 5
Product conforms to my wish
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A
Rating: 5 out of 5
The website is easy to navigate and the product line is diverse with clear descriptions.
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A
Rating: 5 out of 5
Very fast delivery of well-packaged and protected products
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A
Rating: 5 out of 5
Fast delivery, products conform to the description. In short, very satisfied with Traclet
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A
Rating: 5 out of 5
very good review
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A
Rating: 5 out of 5
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A
Rating: 5 out of 5
Great, timely delivery is perfect
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
very easy site to navigate and very fast order processing and delivery
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A
Rating: 5 out of 5
Extremely satisfied with high-quality products
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Very high manufacturing quality. Nothing to complain about! It's perfect.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
nothing to say perfect
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A
Rating: 5 out of 5
Nothing to say, perfect
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A
Rating: 5 out of 5
Great service excellent products
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A
Rating: 5 out of 5
I am satisfied with the cap I bought. It's a very good product, and at Taclet, I always find headwear in my size.
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A
Rating: 5 out of 5
Always perfect: quality of the cap and delivery time, always perfect
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A
Rating: 5 out of 5
Quality item. Delivered on time with careful packaging.
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A
Rating: 5 out of 5
Very fast, beautiful quality.
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A
Rating: 5 out of 5
The site is well designed. It's easy to navigate.
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A
Rating: 5 out of 5
Always perfect as always with Traclet. Quality product, perfectly packaged and shipped quickly
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A
Rating: 5 out of 5
very well designed and a great choice
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A
Rating: 5 out of 5
The ability to choose your size is a real plus. Delivery is perfect
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A
Rating: 5 out of 5
Speed of processing my order
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Very satisfied with my purchase, very good product, very fast shipping
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A
Rating: 1 out of 5
No news about my delivery
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Response from Chapellerie Traclet
Hello
However, the tracking of the package was indeed sent to you by email
Here it is below
https://www.laposte.fr/outils/suivre-vos-envois?code=6M20738571078
We will make a complaint today to Colissimo.
Please excuse us for this inconvenience beyond our control.
Best regards
Traclet Sébastien
However, the tracking of the package was indeed sent to you by email
Here it is below
https://www.laposte.fr/outils/suivre-vos-envois?code=6M20738571078
We will make a complaint today to Colissimo.
Please excuse us for this inconvenience beyond our control.
Best regards
Traclet Sébastien
A
Rating: 2 out of 5
My order does not match my needs; I made a mistake in size. You ask me to return the package, but for that, I need to go to the post office, and I can no longer travel that distance because I no longer drive due to two strokes; what to do?
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Response from Chapellerie Traclet
Hello, we are sorry that this does not suit you. However, for the return, you can do it from your home without having to travel for several months. Indeed, you just need to go through the post office's website to create a Colissimo and get a Colissimo label so that your postman can pick up the package from your mailbox. Remaining at your disposal. Best regards, Traclet Sebastien