Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
We warmly thank you for your positive feedback! We are delighted that you are satisfied with the quality and speed of our service. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Shop Team
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Pascal F.
Rating: 5 out of 5
following a purchase from 03/06/2026
perfect
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Response from Chapellerie Traclet
Hello Pascal,
We warmly thank you for your positive feedback! We are delighted that your experience met your expectations. Do not hesitate to come back to see us, it will always be a pleasure to serve you.
Best regards,
The Traclet Hat Shop team
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Benoît C.
Rating: 5 out of 5
following a purchase from 17/05/2026
This corresponds to what I wanted
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Response from Chapellerie Traclet
Hello Benoît,
A big thank you for your positive feedback! We are delighted that our product met your expectations. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Shop team
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Bonneau S.
Rating: 5 out of 5
following a purchase from 13/06/2026
fast service, quality product, address to recommend.
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Response from Chapellerie Traclet
Hello Bonneau,
We warmly thank you for your positive feedback! We are delighted that our service and the quality of our products have satisfied you. Your recommendation is our greatest reward.
Best regards,
The Traclet Hat Shop Team
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Jean-Pierre D.
Rating: 5 out of 5
following a purchase from 18/06/2026
Delivery OK. Corresponds exactly to what I expected.
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Response from Chapellerie Traclet
Hello Jean-Pierre,
We warmly thank you for your positive feedback. We are delighted that your order met your expectations and hope to see you soon in our online store.
Best regards,
The Traclet Hat Shop team
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Christian L.
Rating: 5 out of 5
following a purchase from 14/06/2026
Thank you, very efficient. Package arrived very well.
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Response from Chapellerie Traclet
Hello Christian,
We warmly thank you for your positive feedback. We are delighted to learn that your package has arrived safely and that you are satisfied with our service.
Best regards,
The Traclet Hat Shop team.
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Yves L.
Rating: 5 out of 5
following a purchase from 17/06/2026
Very pretty and inexpensive, the straw is fragile, next time I will order the double thickness.
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Response from Chapellerie Traclet
Hello Yves,
Thank you for your positive feedback! We are delighted that you found your purchase beautiful and at an affordable price. Please feel free to reach out to us for your next order, we will be happy to assist you in your choice.
Best regards,
The Traclet Hat Shop Team
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Martine A.
Rating: 5 out of 5
following a purchase from 13/06/2026
Very responsive company, I had to change the hat that was too big; I received the new one in 48 hours. As for the product, it is very high quality and made in France!
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Response from Chapellerie Traclet
Hello Martine,
We sincerely thank you for your warm feedback. We are delighted to hear that you are satisfied with our responsiveness and the quality of our products. We would be thrilled to see you during your next visit to our online store.
Best regards,
The Traclet Hat Shop team.
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Juliette V.
Rating: 5 out of 5
following a purchase from 18/06/2026
The wide-brimmed hat is perfect and the shipment was really very fast.
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Jean-Yves M.
Rating: 5 out of 5
following a purchase from 18/06/2026
The "Top" as usual!... The quality of the products, the speed of delivery, but all this would be nothing without the professionalism, the advice, the kindness, and the attentiveness of the whole team. "Hats off" to the "Chapellerie Traclet"!...
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Philippe J.
Rating: 5 out of 5
following a purchase from 18/06/2026
Fast delivery and well-packaged caps.
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Jean-Jacques D.
Rating: 5 out of 5
following a purchase from 11/06/2026
Very good
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Jerome B.
Rating: 5 out of 5
following a purchase from 13/06/2026
perfect!
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Yoann L.
Rating: 5 out of 5
following a purchase from 17/06/2026
Good
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Fabien E.
Rating: 5 out of 5
following a purchase from 16/06/2026
Very good ordering experience on this site. Quality and speed of shipping.
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Ludo L.
Rating: 1 out of 5
following a purchase from 11/06/2026
If only the ordered size had been the right one....
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Response from Chapellerie Traclet
Hello Ludo,
We are sorry to learn that the size of your order does not meet your expectations. We do our best to provide clear information to help our customers in their choice. We had sent you a return label for the wrong size to make an exchange. Did you send it back?
Our email is [email protected]
Best regards,
The Chapellerie Traclet team.
C
Cynthia L.
Rating: 5 out of 5
following a purchase from 20/05/2026
Impeccable, in this store I find all the hats I love. Very good quality! Same quality/price ratio. It is also possible to add accessories to your hat. To find something to protect it. Well shipped. Always well packaged. Here, it was my dream to find a good quality Canadian scout hat at a fair price. Thank you again
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Barthélemy S.
Rating: 5 out of 5
following a purchase from 10/06/2026
Custom order I am delighted the wide-brimmed hat is of very good quality it is the perfect hat thank you thank you
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Jeannine R.
Rating: 5 out of 5
following a purchase from 07/06/2026
Very nice hat that protects well from the sun
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William L.
Rating: 5 out of 5
following a purchase from 16/06/2026
Very good
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S T.
Rating: 5 out of 5
following a purchase from 17/06/2026
Very good
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Catherine R.
Rating: 5 out of 5
following a purchase from 11/06/2026
Hello, very satisfied
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Pierre B.
Rating: 5 out of 5
following a purchase from 17/06/2026
Hat model conforms to the description
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Didier B.
Rating: 5 out of 5
following a purchase from 17/06/2026
Good evening, advice and support in the choice of very good quality
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Maryline L.
Rating: 5 out of 5
following a purchase from 15/06/2026
Very good quality
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Eugenio T.
Rating: 5 out of 5
following a purchase from 14/06/2026
Very well packaged product, fast delivery
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Karsten L.
Rating: 1 out of 5
following a purchase from 20/06/2025
A year of delivery - and in the meantime - we had "forgotten" that the order was paid in advance. I don't feel like we take the customers seriously ...
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Response from Chapellerie Traclet
Hello Karsten,
We are sincerely sorry to learn that your experience with our delivery service did not meet your expectations. Your satisfaction is important to us.
As indicated in our exchanges, we did not receive the bank confirmation of your transfer and the link with the order was not noted on the transfer order to connect it with your order.
Please excuse us for this inconvenience and we hope that the straw hat will give you complete satisfaction.
Best regards,
The Chapellerie Traclet team.
D
Denis R.
Rating: 5 out of 5
following a purchase from 15/06/2026
A new order of hat, brand Aussie Apparel, reference Bermuda, package received impeccably and quickly in a large box, perfect. The hat suits me, sand beige color, wide brim, good protection, airy, light, well made.
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Response from Chapellerie Traclet
Hello Denis,
We sincerely thank you for your flattering feedback. We are delighted that your Aussie Apparel hat suits you and that you appreciated our delivery service. We would be happy to see you again soon in our store for your next order.
Best regards,
The team
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Jean M.
Rating: 5 out of 5
following a purchase from 27/05/2026
Good
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Response from Chapellerie Traclet
Hello Jean,
We warmly thank you for your positive feedback. It is a pleasure to know that you are satisfied with your experience with us.
Best regards,
The Traclet Hat Shop Team
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Frederic M.
Rating: 5 out of 5
following a purchase from 16/06/2026
Excellent service.
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Response from Chapellerie Traclet
Hello Frédéric,
We warmly thank you for your positive feedback! Your satisfaction is our greatest reward and we are delighted that our service met your expectations.
Looking forward to seeing you again in our shop,
The Traclet Hat Shop team.
J
Jean-Luc G.
Rating: 5 out of 5
following a purchase from 15/06/2026
Perfect
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Response from Chapellerie Traclet
Hello Jean-Luc,
We warmly thank you for your positive feedback! We are delighted that your experience met your expectations and we hope to see you very soon in our store.
The team at Chapellerie Traclet.
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Isabelle H.
Rating: 5 out of 5
following a purchase from 16/06/2026
Very nice cap and very appreciated fast delivery
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Response from Chapellerie Traclet
Hello Isabelle,
A big thank you for your very positive review! We are delighted that you like the cap and that you appreciated the speed of our service. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Team
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Ronan P.
Rating: 5 out of 5
following a purchase from 27/03/2026
Top-notch!
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Response from Chapellerie Traclet
Hello Ronan,
A big thank you for your enthusiastic review! We are delighted to know that you had such a wonderful experience with us. Don't hesitate to come back to see us, we will always be happy to welcome you.
Best regards,
The Traclet Hat Shop Team
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Celine K.
Rating: 5 out of 5
following a purchase from 15/06/2026
It was perfect. Thank you very much
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Response from Chapellerie Traclet
Dear Céline,
A big thank you for your warm feedback. We are delighted that your experience met your expectations and would be pleased to see you again soon in our shop.
Best regards,
The Traclet Hat Shop Team
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Guillaume L.
Rating: 5 out of 5
following a purchase from 15/06/2026
A fast and careful shipment. The product is of great quality, a real wonder both in quality and historically. Moreover, I was very pleased with the question I asked after my order about a historical item. I really recommend this company and I will make sure to speak well of it to my reenactor friends.
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Response from Chapellerie Traclet
Hello Guillaume,
We sincerely thank you for your warm feedback. We are delighted to hear that you appreciated the quality of our products as well as the attention given to your request. Your recommendation is very valuable to us and we will be happy to welcome you again in our store.
Best regards,
The team
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Francoise H.
Rating: 5 out of 5
following a purchase from 16/06/2026
Fast and careful delivery
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Response from Chapellerie Traclet
Hello Françoise,
We warmly thank you for your positive feedback. We are delighted that the delivery was quick and careful, and we hope to see you again soon in our store.
Best regards,
The Traclet Hat Shop team.
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Paul F.
Rating: 5 out of 5
following a purchase from 02/06/2026
Thank you for my superb Napoleon bicorn hat. It is beautifully made. I look forward to wearing it.
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Response from Chapellerie Traclet
Hello Paul,
We sincerely thank you for your flattering review. We are delighted that you like your Napoleon bicorne hat and hope to see you again soon for more discoveries.
Best regards,
The Traclet Hat Shop Team
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Julien M.
Rating: 5 out of 5
following a purchase from 08/06/2026
Great good quality
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Response from Chapellerie Traclet
Hello Julien,
We warmly thank you for your positive feedback and are delighted that the quality of our products has satisfied you. We look forward to seeing you soon in our online store!
Best regards,
The Traclet Hat Team.
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Sébastien G.
Rating: 5 out of 5
following a purchase from 15/06/2026
Rad
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Response from Chapellerie Traclet
Hello Sébastien,
We sincerely thank you for your positive feedback! It is a pleasure to know that you are satisfied with your experience at Chapellerie Traclet. Your enthusiasm touches us and motivates us to continue offering the best.
Best regards,
The boutique team.
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Patrick T.
Rating: 5 out of 5
following a purchase from 14/06/2026
Very good
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