Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/11/2023
Not received yet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2023
Very fast in terms of shipping. Nice quality item
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2023
Always so professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2023
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2023
Speed of shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2023
Very satisfied with my cap the choice of large sizes is perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2023
Navigation on the site a bit blurry. Not sure the filters work well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2023
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2023
Very nice cap, I love it!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2023
Very professional
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/10/2023
delivery time announced on the site not respected. I had to contact the company after 3 weeks of waiting to get information. The shipment was made quickly afterwards.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2023
Very good, good size. I had already bought this brand of hat about twenty years ago and I still have it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2023
Top!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2023
Very good. Good article.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2023
Very fast between the order and delivery. The product I ordered is perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2023
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2023
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2023
Perfect delivery and very, very beautiful hat!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2023
Perfect!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2023
Easy to use site even on phone
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/11/2023
Easy site, products matching my search
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2023
Nothing to say about the site and the products, too bad the refunds are so long!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2023
Really fast delivery & in great condition
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2023
I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2023
Good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2023
Carefully packaged, ultra-fast shipping and quality product, the promise is kept!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2023
Very happy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2023
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2023
Fast delivery. Good quality of the cap.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2023
Exactly what I expected. I had ordered this trilby in black some time ago and this one in leather but brown suits me perfectly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2023
The item is of quality, we are not disappointed, plus delivered in a short time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2023
An extremely fast delivery. A very serious company.
I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2023
Fast shipping, careful packaging, order as expected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2023
VERY GOOD
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2023
Nothing to report, quality products and compliant. Important choice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2023
Easily understandable site and cap up to my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2023
Warm cap, quality finishes. Very satisfied with my purchase
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2023
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2023
Very happy with the hat, with the service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2023
Very good
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