Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Hello
Can you tell us more about the issue encountered with your Brixton hat order?
Did you not receive the correct model or is the quality of service not up to par?
If it is a comment on the product, please indicate it on the product itself.
Indeed, we offer a variety of hats with qualities according to everyone's needs.
Remaining at your disposal
Best regards
Traclet Sébastien
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2023
Quality product, top packaging + fast shipping, so see you next time. Good continuation, thank you.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/09/2023
Easy site - superb products - fast delivery - very well packaged product.
Perfectly satisfactory
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2023
After efficient navigation on the site, the Traclet house acted quickly for the sending of my headgear; I am very satisfied with it, to the point that I am considering a second one for my secondary residence.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2023
Magnificent!
I can't wait to buy an additional one to start a collection!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/09/2023
Everything is ok
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2023
Perfect!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2023
compliant with the description very good I recommend
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2023
The Miki that I ordered are of very good quality and completely correspond to what I am looking for. I recommend. Thank you.
Perfect delivery and on time.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/09/2023
your item:
https://www.chapellerie-traclet.com/fr/accessoires/407-entreometrique.html#:~:text=Entreometrique-,This%20is%20the%20essential%20accessory%20for%20a%20hatmaker%20to,%20a%20hat,%20cap%20or%20beret
is available in different sizes. It would be good to add a size choice to meet the customer's needs. I based my purchase on the measurements from the illustration. If I had known about the different sizes, I would have bought two items.
In summary:
- disappointing sales experience because the item received does not match the measurements in the photo and does not meet my needs.
- missed sales because potential customers do not know that you offer items in different sizes.
Translated reviews
Response from Chapellerie Traclet
Hello
Thank you for your comment.
To respond to your message, normally this Entreometrique model is in a classic size of about 55 to 62 cm. As indicated in my email, our manufacturer does not always deliver the same product exactly. That is why we did not put a size but only proposed two models, the links of which are below
https://www.chapellerie-traclet.com/fr/accessoires/407-entreometrique.html
https://www.chapellerie-traclet.com/fr/accessoires/17598-entreometrique-57-70-cm.html
Remaining at your disposal
Best regards
Traclet Sébastien
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2023
It's clear and precise
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2023
Very good, as always, thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2023
Fast delivery. Product conforms to the photo. Good quality price ratio. Very nice style.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2023
Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2023
Easy, impeccable
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/09/2023
Fast delivery!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2023
Fast Efficient Honest +++
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2023
Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2023
a good choice, hairstyles that are not found everywhere, like the colonial helmet.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2023
The hat is great!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2023
Clear and practical site. Thank you.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2023
Deadline respected!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2023
Quick processing of the order and delivery. Careful package. Payment by Paypal available
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2023
I changed my mind during the order, on the chosen hat. The team's responsiveness is great, I received the newly chosen hat with nothing more than an email sent to request the change. Really I appreciate it
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2023
Quick order, fast and careful delivery, perfect
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/09/2023
When I tried to adjust the cord of the cap, it broke because the tightening object doesn't tighten anything. I am returning the cap for an exchange.
Translated reviews
Response from Chapellerie Traclet
Hello
We have just made you an explanatory video for the adjustment around the head.
Did you try to adjust it with the push button?
Remaining at your disposal
Best regards
Traclet Sébastien
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2023
keep up the excellent work
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2023
Very good quality hat, deadlines respected and excellent product protection. Thank you I recommend this site.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2023
I recommend very well thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2023
very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2023
fast shipping. products conform and comfortable.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2023
Order conforms, delivery times a bit long though.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2023
Good delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2023
Perfect!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2023
Quality and really what I expected
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2023
I am very happy, very good quality and the finishes are perfect.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2023
Very good product
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2023
In line with my expectations
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2023
It is impossible for me to give my opinion on the item, as it is a gift for my granddaughter. But I can tell you that the old rose color is her preference.
Thank you for wrapping her birthday gift in a delicate and lovely package, which adds to the joy of receiving.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/09/2023
Very disappointing quality of the glove
Return and refund conditions quite complicated ...
Translated reviews
Response from Chapellerie Traclet
Hello
Thank you for taking the time to leave us a message.
Can you tell us the quality you expected from these crochet gloves at 12 euros to see with our manufacturer if it is possible to improve them.
Regarding the return, on each page of our website, there is a return form page to make a product return.
Remaining at your disposal
Best regards
Traclet Sébastien
We use cookies for audience measurement and improving user experience.
English 
Français