Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
always so careful, impeccable service. Once again I recommend!
Not disappointed, very nice quality made in France, purchase in complete confidence.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2023
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2023
Very fast shipping, hat very compliant and quick communication with the seller, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2023
Compliant with expectations, As always with Traclet!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2023
Product arrived in good condition and quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2023
Ultra fast delivery
Product compliant with my expectations and the description
I recommend this brand
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2023
Excellent service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2023
Fast delivery and perfect product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2023
very good the cap corresponds to my expectations fast delivery perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2023
Very fast. An exceptional range of hats!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/07/2023
Delivery too long and does not respect the delivery conditions, I am waiting for my package which was supposed to be delivered on July 22 and I hope to receive my package on July 24. 6A27852657985
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Response from Chapellerie Traclet
Hello
please excuse us for this delay independent of our will since it is not us who do the delivery but the service you chose in this case the postal services by colissimo.
According to tracking 6A27852657985, the package will be delivered to you today by colissimo.
Best regards
Traclet sebastien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2023
Speed quality compliant
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/05/2023
The manufacturing and thus delivery time was particularly very long
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/07/2023
Usually satisfied but not this time
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Response from Chapellerie Traclet
Hello
thank you for your message, can you tell us what the issue is this time to understand what is wrong.
remaining at your disposal
best regards
Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2023
Very nice hat and completely in accordance with the description. Protects perfectly from the sun, fits well on the head and has a nice design. Fast delivery and well packaged, perfect
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/06/2023
Hat at least two sizes too big does not correspond at all to what I ordered.
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Response from Chapellerie Traclet
Hello
Please excuse us if we made a mistake.
Thank you for sending us by email a photo of the received item with the order reference.
This way we can proceed with the exchange if there is indeed an error.
Email [email protected]
Remaining at your disposal
Best regards
Traclet Sébastien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2023
Order conforms to my expectations with fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2023
Item conforms to the description
Fast delivery
Everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2023
Product corresponds well to the description on the site. For use, I am waiting to wear it under the midday sun.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2023
hat conforms to the description
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/06/2023
Product compliant, order preparation to be reviewed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2023
very well made
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2023
Very good! thank you
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/06/2023
Delivery quite long but due to stock shortage
However, while my size is indeed 59
and I ordered the 58/59 it is too big
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2023
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2023
Very very very satisfied!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2023
Excellent quality and careful shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2023
Quality hat from a good brand that I know well, my wife was delighted with her gift. The delivery times are indeed a bit long but the quality is there! Thank you!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/06/2023
Easy purchase, relatively fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2023
High quality hat, fast delivery, very satisfied and happy with my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2023
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2023
Fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2023
Relevant information with fast delivery and good follow-up
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2023
I recommend this site, the Traclet hat shop has beautiful hats. I recommend. Serious and fast. Thank you. BEASANDE
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/06/2023
A lazy and dishonest seller. Unable to meet a delivery deadline. 4 weeks after my order I still haven't received anything and I see that my package still hasn't left France... He gives me contradictory information when I ask him for explanations and then when I confront him instead of answering me he evades my question... I strongly advise against. I give one star because the site does not allow me to give none.....
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Response from Chapellerie Traclet
Hello
Thank you very much for your very courteous messages.
As indicated during our exchanges, the delay of 72 hours is for France.
For Switzerland, as indicated, the delay is longer especially since there are customs.
We apologize for this inconvenience.
Remaining at your disposal
Best regards
Traclet Sébastien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2023
Very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2023
Product conforms to the description. Very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2023
the site is very well designed, large selection.
fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2023
Product conforms to the description, color even more beautiful in real life. I am very satisfied with my cap which pleases everyone around me. One regret is that it is only offered in 3 colors...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2023
Following a first order where I made a mistake with the color and returned the product, I am very happy with this new order. I would just like to find wool or cotton berets in other colors. Thank you
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