Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié

Published on 07/07/2023 à 07h37 following a purchase from 15/06/2023

Everything went very well from the order to the reception. I recommend.

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Acheteur Vérifié

Published on 06/07/2023 à 23h38 following a purchase from 02/07/2023

Overall, I appreciate this site. But regarding this order, it is not the color I wanted. I will still keep it, but disappointed.

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Acheteur Vérifié

Published on 06/07/2023 à 22h27 following a purchase from 30/06/2023

Functional site. Useful email exchanges for my choice. I won't hesitate to go back to this site if needed.

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Acheteur Vérifié

Published on 06/07/2023 à 21h11 following a purchase from 18/06/2023

Very good, large selection of hats, impeccable delivery

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Acheteur Vérifié

Published on 06/07/2023 à 19h24 following a purchase from 28/06/2023

very very good. As usual, a flawless performance. Delivery, packaging, product quality. Perfect!

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Acheteur Vérifié

Published on 06/07/2023 à 18h41 following a purchase from 30/06/2023

Everything went very well

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Acheteur Vérifié

Published on 06/07/2023 à 17h46 following a purchase from 02/07/2023

Nothing to complain about, super

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Acheteur Vérifié

Published on 06/07/2023 à 17h14 following a purchase from 30/06/2023

fast delivery

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Acheteur Vérifié

Published on 06/07/2023 à 17h05 following a purchase from 03/07/2023

Pleasant and light
Good quality
The size suits me

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Acheteur Vérifié

Published on 06/07/2023 à 16h07 following a purchase from 30/06/2023

Perfect!

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Acheteur Vérifié

Published on 06/07/2023 à 16h00 following a purchase from 30/06/2023

very professional site - contact: listening, advice; product, delivery ... A FLAWLESS PERFORMANCE -

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Acheteur Vérifié

Published on 06/07/2023 à 15h59 following a purchase from 03/07/2023

No possibility to find the sought-after caps directly by size and available.

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Acheteur Vérifié

Published on 06/07/2023 à 15h54 following a purchase from 28/04/2023

Despite the 2-month delivery time, the quality of the product itself is excellent!

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Acheteur Vérifié

Published on 06/07/2023 à 15h53 following a purchase from 02/07/2023

Excellent communication and advice on Instagram. A big thank you.
Perfect quality and item totally meets my expectations.

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Acheteur Vérifié

Published on 06/07/2023 à 15h52 following a purchase from 30/06/2023

Very nice work

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Acheteur Vérifié

Published on 06/07/2023 à 15h50 following a purchase from 01/07/2023

Impeccable

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Acheteur Vérifié

Published on 06/07/2023 à 14h04 following a purchase from 30/06/2023

Fast delivery, matches the images. Good product

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Acheteur Vérifié

Published on 06/07/2023 à 13h56 following a purchase from 30/06/2023

Good quality items, as described and fast delivery

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Acheteur Vérifié

Published on 06/07/2023 à 13h05 following a purchase from 13/06/2023

Very satisfied

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Acheteur Vérifié

Published on 06/07/2023 à 12h07 following a purchase from 01/07/2023

nothing to say, product meets our expectations, fast delivery, everything is fine

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Acheteur Vérifié

Published on 06/07/2023 à 06h38 following a purchase from 27/06/2023

very good thank you

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Acheteur Vérifié

Published on 05/07/2023 à 23h40 following a purchase from 28/06/2023

Very good. Original caps

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Acheteur Vérifié

Published on 05/07/2023 à 21h53 following a purchase from 29/06/2023

very good, I recommend!

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Acheteur Vérifié

Published on 05/07/2023 à 09h55 following a purchase from 20/06/2023

Hat conforms to the description, of beautiful quality and very careful packaging

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Acheteur Vérifié

Published on 05/07/2023 à 08h41 following a purchase from 29/06/2023

Fast, precise description of the products

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Acheteur Vérifié

Published on 05/07/2023 à 08h35 following a purchase from 29/06/2023

Order and shipping very fast.

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Acheteur Vérifié

Published on 04/07/2023 à 17h54 following a purchase from 21/06/2023

Very good.

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Acheteur Vérifié

Published on 04/07/2023 à 16h09 following a purchase from 26/06/2023

clear and simple

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Acheteur Vérifié

Published on 04/07/2023 à 13h50 following a purchase from 22/06/2023

Very light hat, well suited for gardening, protects without bothering

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Acheteur Vérifié

Published on 04/07/2023 à 13h49 following a purchase from 29/06/2023

The site is very well done and very easy to use.
The order went very well and the delivery was very fast, as indicated on the site and above all the merchandise is great! I am very happy with my purchase and I hope my new hat will be a companion for many years!
Nothing to complain about, I recommend!

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Acheteur Vérifié

Published on 04/07/2023 à 12h05 following a purchase from 29/06/2023

Very nice hat

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Acheteur Vérifié

Published on 04/07/2023 à 09h51 following a purchase from 25/05/2023

Finishing needs to be reviewed.

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Acheteur Vérifié

Published on 04/07/2023 à 08h12 following a purchase from 26/06/2023

The shipping is fast, the hat arrived well protected in a large box. The site is very well organized and intuitive.

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Acheteur Vérifié

Published on 04/07/2023 à 00h28 following a purchase from 27/06/2023

Very very good product!

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Acheteur Vérifié

Published on 03/07/2023 à 21h46 following a purchase from 26/06/2023

Well-made site but not explicit enough.

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Response from Chapellerie Traclet Published on 17/07/2023

Hello, thank you for your message, can you indicate the type of explanation that is missing so we can see if we can provide them to better satisfy you. Remaining at your disposal. Best regards, Traclet Sébastien.

Acheteur Vérifié

Published on 03/07/2023 à 21h41 following a purchase from 24/06/2023

I would recommend with my eyes closed.

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Acheteur Vérifié

Published on 03/07/2023 à 20h50 following a purchase from 26/06/2023

Fast delivery.

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Acheteur Vérifié

Published on 03/07/2023 à 20h48 following a purchase from 24/06/2023

Perfect ...

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Acheteur Vérifié

Published on 03/07/2023 à 17h53 following a purchase from 29/06/2023

WELL RECEIVED THANK YOU TVB

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Acheteur Vérifié

Published on 03/07/2023 à 16h56 following a purchase from 26/06/2023

The site is easy to navigate, the menus are clear and the articles are well detailed. Delivery is fast and upon arrival the quality of the products is unquestionable.

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