Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié

Published on 29/06/2023 à 13h20 following a purchase from 23/06/2023

Wide choice.
I am satisfied with my purchase.

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Acheteur Vérifié

Published on 29/06/2023 à 11h23 following a purchase from 16/06/2023

Very well-made site. Impeccable service and follow-up

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Acheteur Vérifié

Published on 29/06/2023 à 10h22 following a purchase from 19/06/2023

Ultra-fast delivery

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Acheteur Vérifié

Published on 28/06/2023 à 21h36 following a purchase from 31/05/2023

If you hesitate for a hat between Amazon and Traclet Hat Shop, flee the first and go without hesitation to the second.. I highly recommend it

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Acheteur Vérifié

Published on 28/06/2023 à 20h14 following a purchase from 23/06/2023

Very good product. Order received quickly.

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Acheteur Vérifié

Published on 28/06/2023 à 16h37 following a purchase from 13/06/2023

Correct delivery

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Response from Chapellerie Traclet Published on 29/06/2023

Hello
thank you for your message, the comment does not match the rating of 1/5. If that suits you the rating is 5/5.
remaining at your disposal
best regards
Traclet Sébastien

Acheteur Vérifié

Published on 28/06/2023 à 16h14 following a purchase from 16/06/2023

I rated it average due to the delivery delay; if I order suspenders, it's out of necessity. Otherwise, good item matching my request.

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Acheteur Vérifié

Published on 28/06/2023 à 15h39 following a purchase from 19/06/2023

good service and product

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Acheteur Vérifié

Published on 28/06/2023 à 12h52 following a purchase from 15/05/2023

perfect

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Acheteur Vérifié

Published on 28/06/2023 à 09h52 following a purchase from 12/06/2023

site meets my expectations

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Acheteur Vérifié

Published on 28/06/2023 à 08h47 following a purchase from 01/05/2023

The navigation of the site is easy and simple to do. Check out is fast and efficient.

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Acheteur Vérifié

Published on 28/06/2023 à 05h27 following a purchase from 21/06/2023

The hat I ordered arrived very quickly, well packaged.
The product conforms to the description, is of good quality, and the size, defined from their description, fits perfectly.

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Acheteur Vérifié

Published on 27/06/2023 à 22h17 following a purchase from 20/06/2023

clear site

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Acheteur Vérifié

Published on 27/06/2023 à 19h16 following a purchase from 16/06/2023

Order conforms to my expectations. Fast delivery time and well-packaged hat.

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Acheteur Vérifié

Published on 27/06/2023 à 12h01 following a purchase from 19/06/2023

Well-designed site with simple navigation,
Delivery is great.

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Acheteur Vérifié

Published on 27/06/2023 à 08h25 following a purchase from 19/06/2023

Lots of choices. Efficient when asking for information.

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Acheteur Vérifié

Published on 26/06/2023 à 21h54 following a purchase from 22/06/2023

Excellent! I love my hat.

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Acheteur Vérifié

Published on 26/06/2023 à 21h29 following a purchase from 16/06/2023

*****

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Response from Chapellerie Traclet Published on 27/06/2023

Thank you for your message.

Acheteur Vérifié

Published on 26/06/2023 à 20h38 following a purchase from 20/06/2023

Perfect

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Acheteur Vérifié

Published on 26/06/2023 à 17h49 following a purchase from 18/06/2023

Correct site that meets its commitments

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Acheteur Vérifié

Published on 26/06/2023 à 17h42 following a purchase from 22/06/2023

Quality product and conforms to the announcement

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Acheteur Vérifié

Published on 26/06/2023 à 17h34 following a purchase from 22/06/2023

Very nice product. Size 60 a bit tight but I imagine the cap will form. Package perfectly presented.

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Acheteur Vérifié

Published on 26/06/2023 à 15h45 following a purchase from 12/05/2023

Delivery 1 month

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Response from Chapellerie Traclet Published on 27/06/2023

Hello
please excuse us for this delivery delay. our manufacturer had delays in production. we hope that the hat gives you and will give you complete satisfaction to partly make up for this delay.
remaining at your disposal
best regards
Traclet Sébastien

Acheteur Vérifié

Published on 26/06/2023 à 15h35 following a purchase from 23/06/2023

Very satisfied - perfect product delivered within 36 hours. Thank you.

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Acheteur Vérifié

Published on 25/06/2023 à 22h41 following a purchase from 16/06/2023

Excellent service whether it's the order or the delivery

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Acheteur Vérifié

Published on 25/06/2023 à 21h20 following a purchase from 21/06/2023

Perfect navigation

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Acheteur Vérifié

Published on 25/06/2023 à 21h01 following a purchase from 22/06/2023

Everything is great

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Acheteur Vérifié

Published on 25/06/2023 à 20h58 following a purchase from 18/06/2023

Fast shipping and well-packaged product

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Acheteur Vérifié

Published on 25/06/2023 à 20h50 following a purchase from 16/06/2023

Very satisfied

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Acheteur Vérifié

Published on 25/06/2023 à 20h27 following a purchase from 15/06/2023

After an order, hat received with a defect, a second one was sent to me quickly....

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Acheteur Vérifié

Published on 25/06/2023 à 18h42 following a purchase from 21/06/2023

Very good. Fast delivery!

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Acheteur Vérifié

Published on 25/06/2023 à 18h37 following a purchase from 07/06/2023

Very good. Thank you

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Acheteur Vérifié

Published on 25/06/2023 à 15h47 following a purchase from 18/06/2023

Found my ideal hat(s). Received quickly in a well-protected and ventilated box. Hats of good quality and finish at more than reasonable prices. I recommend!

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Acheteur Vérifié

Published on 25/06/2023 à 15h34 following a purchase from 19/06/2023

Everything is perfect.

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Acheteur Vérifié

Published on 24/06/2023 à 19h43 following a purchase from 15/06/2023

Quality item, perfect delivery, I am very satisfied with my purchase.

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Acheteur Vérifié

Published on 24/06/2023 à 17h58 following a purchase from 20/06/2023

Delivered on time

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Acheteur Vérifié

Published on 24/06/2023 à 16h32 following a purchase from 20/06/2023

Convenient path with small representative drawings.

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Acheteur Vérifié

Published on 24/06/2023 à 11h37 following a purchase from 28/05/2023

Hello, there was a small size issue and everything ended well after a first return. The after-sales service works very well. Delivery is fast.

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Acheteur Vérifié

Published on 23/06/2023 à 23h13 following a purchase from 13/06/2023

Many different models. Really very detailed description

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Acheteur Vérifié

Published on 23/06/2023 à 17h52 following a purchase from 17/06/2023

Excellent website with lots of advice :) The shop in Roanne is also worth a visit!

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