Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 3 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2023
my father found his hat of very good quality
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2023
I found the product I was interested in easily and quickly.
The ordered products arrived on time and in impeccable condition.
Thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2023
Very satisfied with the site and the customer service that responds quickly
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2023
beautiful hat made for my beautiful head
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2023
great
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/05/2023
Customer service impossible to reach. Emails without response and a phone number but no answer either. Otherwise, very good for a basic order.
Translated reviews
Response from Chapellerie Traclet
Hello, we can be reached at 04 77 71 40 58 from 9 AM to 12 PM and from 2 PM to 5 PM. Like many customers, if we are not available, you can leave us a message. Otherwise, we received an email on 22/05/23 at 11:28 AM and we replied on 22/05/23 at 11:38 AM. We have not received any other emails from you. We hope that the hat will satisfy you. Remaining at your disposal. Best regards, Traclet.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2023
very satisfied with the product and the delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2023
I have already had the opportunity to say how good I thought of this site Traclet
You can find very beautiful items and everything has always gone well
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2023
perfect for everything
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2023
hat that meets my requirements size color shape ...
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2023
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2023
No problem with the quality of the product, it meets my expectations.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2023
nothing to complain about
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/04/2023
Delay too long without explanation and having to call by phone not receiving emails because the address on the site is incorrect?
Information took too long to finally reach me....
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2023
Easy to access, quick response even by phone.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2023
Perfect!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2023
More than perfect both in delivery time and in product quality
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2023
Very beautiful items and the site offers us a very wide choice Fast delivery and very satisfied with my last purchase
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/04/2023
It's impossible I cannot answer your question the recipient did not go to pick up the hat.
Translated reviews
Response from Chapellerie Traclet
hello
thank you for your comment but in the case where you have not yet picked up the package. please wait to give a comment that is not based on anything.
remaining at your disposal
sincerely
Traclet
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2023
very satisfied, thank you
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/05/2023
Order received
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2023
Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2023
fast shipping and very satisfied with my order
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2023
fast delivery and the ordered hat corresponds exactly to the description.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2023
Very simple and effective
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2023
Perfect, fast and compliant item.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/05/2023
Hello, I regret to give a mediocre review as it is presumably my fault, indeed my cap corresponds perfectly to what I wanted but it is unfortunately too big.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2023
Easy navigation, clear site.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2023
Delivery was very fast and the headband is of good quality.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2023
Fast, efficient and quality.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/05/2023
Practical, user-friendly site but the photos and descriptions presented do not fully correspond to the reality of the product when you have it in hand!!!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2023
I appreciated the note that this hat runs large.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2023
Order delivered very quickly.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2023
Very professional, fast delivery and very good product.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2023
Very good, impeccable service, careful and attentive. I recommend! And give your opinion: *
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2023
Very good, easy site, fast and careful delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2023
The product is perfect, I couldn't hope for better. Congratulations.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2023
The site is easy to navigate.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2023
Very good product.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2023
Very fast and product matching my expectations.
Translated reviews
We use cookies for audience measurement and improving user experience.