Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2023
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2023
Very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2023
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2023
N/A, good quality as expected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2023
Quality hat. We always have difficulties finding size 62 and on this site we had a wide choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2023
Impeccable delivery. I was notified when the product was available (it was directly in the cart) ... What more could you want!...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2023
Item conforms to the description and very good quality/price ratio. Delivery without problems.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2023
Overall satisfied. I just have a comment regarding navigation on the site: why not mention the existence of different colors on the relevant items? I am particularly thinking of the cotton nightcaps made in France. I discovered them by chance... Too bad...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2023
Very well done site, nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2023
No comments to make....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2023
no problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2023
Clear and precise site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2023
Very nice item. Order received very quickly. I highly recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2023
Thank you, everything is perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2023
Delivery time a bit long but it was +/- expected! Easy and quick contact with the sales service! Very nice quality of the product, fully compliant with its catalog description and my expectations!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2023
Very attentive 'AFTER' purchasing.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2023
This is the first time I order from your online store, the result couldn't be better, the Tyrolean hat is magnificent, and fits perfectly, the secure packaging, the transport to Belgium super fast nothing to say, I am very satisfied. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2023
well-targeted and specialized website with lots of nice references! I finally found what I wanted without going through stores often with limited references...thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2023
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2023
Very good site well stocked and reliable.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2023
simple site and easy ordering like the distribution
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2023
Everything was just perfect! Ease of ordering, fast delivery and quality product. I highly recommend Traclet for exceptional service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2023
It was perfect, easy and well done
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/02/2023
Perfect and fast service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2023
timelines and deliveries conforming, items corresponding to the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2023
User-friendly site easy to use!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2023
Order received quickly and in line with my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2023
I am very satisfied with my purchase both in terms of product quality and reception time
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/01/2023
Announced delivery time 2 to 3 weeks. After 4 weeks I send an email of dissatisfaction because no news of my order. As if by miracle, barely 48 hours after my letter, this order was sent to me, my hat was 'sleeping' somewhere, if I hadn't manifested myself I might still be waiting!!
Otherwise the ordered product is compliant, I regret the lack of information regarding its maintenance: hand wash or machine? No notice or label.
La Chapellerie Traclet had accustomed me to better.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2023
Quality products, fast delivery, attractive prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2023
I love this discreet elegance and originality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2023
Order pending for 10 days then delivered! Thank you, you saved my life!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2023
I just received my dresser.
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2023
Clear site, a lot of choices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2023
Fast delivery and the ordered items are beautiful! Soft material and good quality, as shown in the photos.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/01/2023
I am waiting to know, after having asked in the procedure, if I can yes or no return the item, after having asked for the size above....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2023
The site is serious and completely recommendable. The products are as described. Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2023
Fast delivery.
Superb suspenders! Very good quality!
Highly recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2023
Everything is as expected, order and delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2023
Fast shipping and careful packaging. The ordered items match the descriptions.
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