Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2022
Nothing to report. It's clear, simple, and functional.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2022
Serious and efficient!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2022
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2022
Complete and ergonomic
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/06/2022
I like the hat (quality) but it wasn't really what I wanted, and moreover the brown is very dark.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2022
Perfect, item as described, arrived very quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2022
Perfect thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2022
Very nice wide-brimmed hat, pleasant material, true to the photo on the website, very fast delivery, I recommend this site without any doubt.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2022
Very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2022
Credit quickly granted. New order arrived on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2022
Everything was very clear and well done.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2022
no problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2022
Very clear and well-documented site, each item is presented with precision. Small tips available. Item meets my expectations. Fast and careful shipping. Serious company to recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2022
Very fast delivery, very careful packaging and excellent quality product. What more could you ask for? I highly recommend the Traclet company.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2022
perfect as usual
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2022
Product as described, fast shipping, delivery on time. Everything you expect from an online order.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/04/2022
Item as described, delivery time not respected, delivery information incorrect...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2022
The hat matches exactly my order and the size guide is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2022
thank you and perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2022
Speed and quality. Thank you
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/02/2022
Very very disappointed
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Response from Chapellerie Traclet
Hello
what is the issue with the order?
Best regards
Traclet sebastien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2022
Easy, intuitive, complete.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2022
Super quality!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2022
received quickly this is the 2nd hat I take and always of good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2022
Very good site, easy to navigate and very satisfied with the ordered product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2022
The ordered item matched well with the photo on the site and is of good quality. Fast delivery and well packaged. Serious site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2022
Having purchased several products on this site, I am very satisfied with their service, from the choice, the products, from the order to delivery including payment.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2022
Very good site, well built, nice layout. Very satisfied, I recommend it. Looking forward to making new orders with you.
Best regards
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2022
TOP deadlines
Quality in line with discretion
Nice house
I would recommend
Marcel from Brittany
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2022
Delivery as expected, just as hoped.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/06/2022
Regarding the use of the site up to the order, nothing to say, everything went well. The ordered product is of quality, now let's see how it performs in use.
The only issue in the process is the delivery by COLISSIMO. Still as catastrophic, like this company. I was almost lucky to have received my package. This is certainly the only point that will make me hesitate to order from Traclet in the future unfortunately. Unless another option allows for home delivery...
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Response from Chapellerie Traclet
Hello
thank you for your message.
Yes we also offer delivery to your home with or without signature.
best regards
Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2022
Wide choice. Attractive prices. Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2022
Very satisfied with my order. Customer service is 'top'!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2022
In line with my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2022
Deadlines and quality respected.
Site with a perfect definition of products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2022
Super hat, delivered quickly, nothing to say, it's perfect!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/06/2022
To be tested for a few months before being able to respond
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Response from Chapellerie Traclet
Hello
thank you for your message.
But can you indicate to us the reasons for this negative rating of 1/5.
The products do not satisfy you?
Such a rating is difficult to understand.
Best regards
Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2022
Nothing to say!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2022
Simply perfect !!!!
Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2022
Serious, efficient service
Quality hat
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