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Rating: 5 out of 5
It fits perfectly on my husband
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Happy to have a super hat.
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A
Rating: 5 out of 5
Fast delivery, deadlines respected
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A
Rating: 5 out of 5
Nothing to report.
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
Nothing to say it's great
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A
Rating: 5 out of 5
very good, a lot of choices and very affordable prices.
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A
Rating: 5 out of 5
Fast delivery.
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A
Rating: 5 out of 5
Very good quality products. I have placed several orders and I am always impressed by the excellent quality of the product. Delivery is fast. I highly recommend it.
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A
Rating: 5 out of 5
Fast, efficient, up-to-date site regarding stock.
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A
Rating: 5 out of 5
Perfect. Fast delivery. Careful service.
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A
Rating: 5 out of 5
Very good service, good listening and good responsiveness.
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A
Rating: 5 out of 5
Good presentation of the merchandise
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A
Rating: 5 out of 5
Never disappointed
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A
Rating: 3 out of 5
Hat damaged on one side
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A
Rating: 5 out of 5
Easy navigation on the site, fast and efficient delivery, careful packaging, product as described. The item is of good quality, I am satisfied with my purchase and highly recommend Traclet hat shop!
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A
Rating: 5 out of 5
The site is very well organized. The delivery is incredibly efficient. I have been a loyal customer of Traclet hat shop for many years. And I highly recommend the store.
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A
Rating: 5 out of 5
Excellent
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A
Rating: 5 out of 5
Good, site, choice, information,...
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A
Rating: 5 out of 5
Professionals, a hat with a great quality-price ratio
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A
Rating: 3 out of 5
Funny management of relationships!
Pay and learn that the product is not available!
Finally delivered a few days later without any information.
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Pay and learn that the product is not available!
Finally delivered a few days later without any information.
A
Rating: 1 out of 5
not great
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Response from Chapellerie Traclet
Hello thank you for your message.
We are sorry for the delay but we have had supply delays.
We hope that the caps give you satisfaction.
Best regards
Traclet
We are sorry for the delay but we have had supply delays.
We hope that the caps give you satisfaction.
Best regards
Traclet
A
Rating: 5 out of 5
Good advice, fast shipping, good choice of products, thank you!
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A
Rating: 5 out of 5
Fast, well packaged, beautiful quality hat, very satisfied with my purchase
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Impeccable and very helpful customer service
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A
Rating: 5 out of 5
Very good
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A
Rating: 2 out of 5
The French colonial helmet in large size is much smaller than expected. I bought this colonial helmet which is described as adjustable for sizes 60-64. My head measures 61.5 cm, but even in its widest position, it is too tight for me. To end on a positive note: the hat was delivered quickly.
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Response from Chapellerie Traclet
Hello, for this model, normally the indicated size is BH and fits well for sizes 60-64 cm. What is the size indicated inside? Remaining at your disposal. Best regards, Traclet Sebastien
A
Rating: 5 out of 5
My straw hat was extremely well packaged, I received it very quickly. This is not the first time I order and I have never been disappointed and I recommend this professional who has all kinds of hats.
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A
Rating: 5 out of 5
Delivery as expected. Perfect packaging.
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A
Rating: 5 out of 5
Great site, package received on time.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Everything is perfect
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A
Rating: 5 out of 5
Fast delivery.
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A
Rating: 5 out of 5
perfect as usual
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A
Rating: 5 out of 5
Rigorous and serious in shipments and packaging. The packages are delivered quickly despite the distance between Reunion and the hexagon.
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A
Rating: 5 out of 5
Completely satisfied with my order, a lot of choices, interesting prices, fast delivery. +++++
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A
Rating: 5 out of 5
Beautiful invoice. Thank you
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A
Rating: 5 out of 5
Everything is in accordance with the proposal
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A
Rating: 5 out of 5
The hat fits perfectly, it is very beautiful and very pleasant to wear.
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