Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2022
Delivery time respected
Quality product
I am very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2022
Item conforms to my order of very good quality, carefully packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2022
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2022
Wide choice, item conforms, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2022
Perfect product
Delivery was great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2022
Very fast shipping and perfectly packaged. A few pieces of Liège to adjust the head size. Perfect, I recommend this site and will surely make purchases here again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2022
With each purchase nothing to report, quality products, shipped quickly and well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2022
Very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2022
Satisfied with my order, beautiful quality and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2022
Wonderful experience! I quickly received 2 beautiful hats in the US in perfect condition! Chapellerie-traclet exceeded my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2022
perfect service, ultra short delay
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2022
Quality products a plus for the choice of head size very fast shipping thanks to the traclet team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2022
I am very satisfied with the tracking and delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2022
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2022
Very beautiful product with helpful advice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2022
Very wide variety of products that are well described. Delivery is fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2022
The site is well presented and there is a choice according to the budget one wishes. The cap arrived very quickly at its destination as planned, well protected in the packaging, beautiful quality of the fabric and perfect shape, I am delighted with my purchase!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2022
October 10
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2022
A lot of choices, fast delivery, good quality-price ratio
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2022
very good cap site, very beautiful and conforming to the description...very pleasantly surprised, I feel like I will order more, thank you
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/01/2022
No information regarding delivery times
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2022
I have difficulties connecting because my password (always the same) was refused.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2022
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2022
beautiful product, well packaged, express delivery. great responsiveness even though I made a mistake in the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2022
PERFECT FROM START TO FINISH
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2022
fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2022
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2022
Very easy to find.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2022
Very good, the cap fits me very well and the delivery was very fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2022
The site is quite easy to use.
There is a choice and the products are very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2022
Very professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2022
Very good thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2022
Colissimo delivery to Brussels very fast and professional packaging. Product conforms to the description well detailed and very useful on the site. Experience to renew.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2022
very good site, order received quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2022
Very good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2022
I am delighted with my order. The hat is even better than I imagined! Moreover, the customer service is very responsive and answered immediately to the question I asked before proceeding with the purchase.
I highly recommend!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 31/01/2022
I am still waiting for the delivery !!
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Response from Chapellerie Traclet
Hello
the order was shipped on February 1, 2022 under the colissimo tracking CB619860609FR
normally a tracking was sent to you by email from the Traclet hat shop but also from the Post Office.
According to the tracking, the package was received today.
remaining at your disposal
sincerely
Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2022
Everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2022
Very good, impeccable service, careful and attentive. I recommend!
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