Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 3 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2021
Very good value for money
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/12/2021
Delivery after a month
Impossible to reach customer service despite 2 emails on their site.
I will no longer order from this site
Translated reviews
Response from Chapellerie Traclet
Hello,
Please excuse us for the one-week delay in delivery due to the Christmas holidays for manufacturing.
Regarding our customer service, we can be reached by email, to which we only received an email on 07/12/21 and we replied on the same day as evidenced by our messages below.
We hope that the cap gives you complete satisfaction and we apologize once again for this delay, which was a bit longer due to the Christmas holidays.
Remaining at your disposal.
Best regards
Traclet
Jean Marc MACE ([email protected])
To Professionals
1 order(s) validated for a total amount of 39.00 €
Customer since: 03/12/2021
- 07/12/2021 - 11:36
Hello,
I wanted to have this cap for today as a retirement gift
I will therefore no longer need this order which is now obsolete
I request my retraction of this order
Best regards
Sébastien
Hanae TRACLET - 07/12/2021 - 17:30
Hello,
We are following up on your message.
As indicated at the time of the order, the cap is available within 2-3 weeks, so it is currently in production.
Remaining at your disposal.
Best regards
Chapellerie TRACLET
14 Impasse Bardin - 42300 Roanne - France
Phone: 04.77.71.40.58 FAX: 04.77.71.66.36
EMAIL: [email protected]
Website: www.chapellerie-traclet.com
VAT Intra: FR94823567631
Siret: 82356763100010
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2021
Quality product, coherent price,
. Good communication
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2022
Very good, very serious...
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2022
the fabric of the night cap is soft and of good quality
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2022
-
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2022
very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2022
Items conform to my order, fast delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2022
Comfortable products, fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/01/2022
Stetson cap too small and Army cap doesn't please me but fast delivery, I recommend
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2022
Super product
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2022
Very nice quality product for a very reasonable price, careful packaging and fast delivery. I recommend
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2022
PERFECT.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2022
Fast and clean delivery, I was a bit worried about the one size fits all but it fits perfectly, it's great.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2022
very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2022
Quality item, despite the 'made in China' label.. competitive price
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2022
exemplary transaction !
With all my thanks,
Yves :-)
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2022
Perfect! everything is as expected
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2022
thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2022
I want to thank you, the best you sell like an Egyptian, well done
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/01/2022
fast
Translated reviews
Response from Chapellerie Traclet
hello
thank you for your message and your rating, but what is the issue encountered?
sincerely
Traclet
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2022
Everything is perfect and it went smoothly with success! Thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2022
Very happy with my beret!
Arrived very quickly!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2022
No problem.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2022
Order delivered in record time. Product conforms to our expectations
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/01/2022
order delivered incomplete, waiting for the supplement
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2022
Fast delivery, the item corresponds well to the order, well packaged, I recommend.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2022
perfect I recommend
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2022
Very good!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2022
Irish cap Hanna Hats received quickly. Very satisfied with my purchase.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2022
Perfect site, easy to place an order and ultra-fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2022
very good, image faithful to reality
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2021
Beautiful quality, efficient.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2021
Satisfactory order, in every way
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
clear description of products
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2022
Nothing to complain about
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2021
Very good, easy to find what you are looking for
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2021
Great!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2022
I am delighted. The cap is superb! I was notified of the availability by email (my size was not available). The delivery is fast. Everything is perfect.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2022
Perfect
Translated reviews
We use cookies for audience measurement and improving user experience.