Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié

Published on 24/12/2021 à 12h33 following a purchase from 20/12/2021

Quality item, careful packaging, fast shipping, deadline respected. I am delighted

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Acheteur Vérifié

Published on 24/12/2021 à 12h20 following a purchase from 20/12/2021

Particularly fast delivery. Very nice product

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Acheteur Vérifié

Published on 24/12/2021 à 11h31 following a purchase from 03/11/2021

Beautiful quality product that meets my expectations. Serious company that I recommend.

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Acheteur Vérifié

Published on 24/12/2021 à 11h20 following a purchase from 20/12/2021

fast delivery

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Acheteur Vérifié

Published on 24/12/2021 à 09h59 following a purchase from 17/12/2021

Delivery on time but not the right product! Indeed, I ordered a sand-colored miki and received it in anthracite. Being for a Christmas gift, there is no time to return it...

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Response from Chapellerie Traclet Published on 24/12/2021

Hello, there must be an issue with the order because order 254109 concerns a Saint Nazaire miki wool hat - Color: Anthracite - Size: One size. The color we received on our site is indeed anthracite as indicated on your invoice. Please let us know if your invoice is indeed for the sand color because for us the order is for an anthracite color. It is of course possible to change the color if it does not suit you. Best regards, Traclet Sebastien

Acheteur Vérifié

Published on 24/12/2021 à 09h41 following a purchase from 15/12/2021

Choice and quality. Very nice site.

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Acheteur Vérifié

Published on 24/12/2021 à 08h37 following a purchase from 16/12/2021

Well-made site

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Acheteur Vérifié

Published on 24/12/2021 à 08h36 following a purchase from 18/12/2021

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Acheteur Vérifié

Published on 24/12/2021 à 08h12 following a purchase from 17/12/2021

Easy and clear order. Perfect tracking and delivery!

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Acheteur Vérifié

Published on 24/12/2021 à 04h32 following a purchase from 17/12/2021

Serious site, nothing to complain about

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Acheteur Vérifié

Published on 23/12/2021 à 19h35 following a purchase from 20/12/2021

Beautiful quality polar beret and fast shipping, delighted with my purchase

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Acheteur Vérifié

Published on 23/12/2021 à 18h59 following a purchase from 18/12/2021

I received my union cap, I am very satisfied, exact copy, I recommend and I will also recommend

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Acheteur Vérifié

Published on 23/12/2021 à 18h36 following a purchase from 19/12/2021

very good

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Acheteur Vérifié

Published on 23/12/2021 à 18h05 following a purchase from 06/12/2021

I have received my order before Christmas, thank you. I just have one disappointment regarding the lack of information about the French and artisanal manufacturing of the hat. I thought it would be more valued with, for example, a note attached to the order, explaining that it is a French product, in which city it was made, the name of the artisan. Or otherwise a logo, a label 'made in France'. I therefore feel like it is a scam...

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Response from Chapellerie Traclet Published on 24/12/2021

Hello, thank you for your comment, the product sheet clearly states that this product is indeed made in France. Here is the link on our site: https://www.chapellerie-traclet.com/fr/chapeaux-de-paille/11638-capeline-femme-en-paille-canina-traclet.html. Regarding the labeling, normally this hat has a Traclet logo that is associated with the size and its composition. These elements are glued to the bottom of the hat's crown. If there is nothing on it, it must have come off during transport. Remaining at your disposal and wishing you a Merry Christmas. Best regards, Traclet Sebastien

Acheteur Vérifié

Published on 23/12/2021 à 17h31 following a purchase from 18/12/2021

Order processed quickly, careful package. Clear explanations about the product.

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Acheteur Vérifié

Published on 23/12/2021 à 17h25 following a purchase from 16/12/2021

The site is well made, you immediately know if the item is available or not. Easy order and very fast delivery. The item is of good quality but has not yet been tried (Christmas gift).

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Acheteur Vérifié

Published on 23/12/2021 à 16h57 following a purchase from 13/12/2021

everything was perfect

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Acheteur Vérifié

Published on 23/12/2021 à 16h54 following a purchase from 17/12/2021

Super!! Order processed immediately, BRAVO and received very quickly. My daughter spent her day with her chapka on her head... in the house... thank you!!!

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Acheteur Vérifié

Published on 23/12/2021 à 16h49 following a purchase from 19/12/2021

one word excellent

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Acheteur Vérifié

Published on 23/12/2021 à 16h21 following a purchase from 16/12/2021

Top quality and fast delivery. Thank you, I recommend!

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Acheteur Vérifié

Published on 23/12/2021 à 16h15 following a purchase from 19/12/2021

Speed, qualitative

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Acheteur Vérifié

Published on 23/12/2021 à 15h58 following a purchase from 19/12/2021

Beautiful hat my husband loved

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Acheteur Vérifié

Published on 23/12/2021 à 15h29 following a purchase from 18/12/2021

Perfect

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Acheteur Vérifié

Published on 23/12/2021 à 15h03 following a purchase from 16/12/2021

I wanted to shrink a cap received as a gift. This head reducer from Traclet is perfect, I no longer have my cap falling over my ears. I recommend.

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Acheteur Vérifié

Published on 23/12/2021 à 14h44 following a purchase from 18/12/2021

Everything went very well, product conforms to the photos and is of very good quality and super elegance, too bad the chosen size is a bit too big but a big thank you for the exchange granted, waiting for the receipt of the right size, I am impatient, site to recommend

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Acheteur Vérifié

Published on 23/12/2021 à 14h43 following a purchase from 19/12/2021

satisfied with order, delivery and item

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Acheteur Vérifié

Published on 23/12/2021 à 14h00 following a purchase from 15/12/2021

Good navigation

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Acheteur Vérifié

Published on 23/12/2021 à 13h15 following a purchase from 19/12/2021

Product conforms. Fast delivery.

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Acheteur Vérifié

Published on 23/12/2021 à 12h57 following a purchase from 20/12/2021

Honestly, very beautiful product, and of really very good quality. I hope the gift will please but I have no doubt given the product, I almost kept it for myself lol.

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Acheteur Vérifié

Published on 23/12/2021 à 12h50 following a purchase from 20/12/2021

Perfect, order arrived very quickly, item very well packaged. I recommend 100%!

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Acheteur Vérifié

Published on 23/12/2021 à 12h34 following a purchase from 20/12/2021

Very good quality cap! Satisfied with my order.

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Acheteur Vérifié

Published on 23/12/2021 à 12h15 following a purchase from 17/12/2021

Very good site, a lot of choice and speed for shipping and delivery

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Acheteur Vérifié

Published on 23/12/2021 à 12h15 following a purchase from 19/12/2021

very good address. Price. Quality. deadline

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Acheteur Vérifié

Published on 23/12/2021 à 08h39 following a purchase from 15/12/2021

Successful delivery before Christmas, very good products, completely satisfied!

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Acheteur Vérifié

Published on 22/12/2021 à 21h47 following a purchase from 15/12/2021

Order shipped as planned. Arrived on time. It's perfect! The products are exactly as described. It's perfect!

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Acheteur Vérifié

Published on 22/12/2021 à 19h26 following a purchase from 15/12/2021

correct price, delivery conforms and fast

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Acheteur Vérifié

Published on 22/12/2021 à 19h25 following a purchase from 16/12/2021

Simple navigation... speed of processing and delivery... very good quality of products

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Acheteur Vérifié

Published on 22/12/2021 à 12h21 following a purchase from 14/12/2021

perfect

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Acheteur Vérifié

Published on 22/12/2021 à 11h43 following a purchase from 13/12/2021

I ordered the walking stick which arrived quickly, it is of very good quality and makes me want to order hats. Thank you very much

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Acheteur Vérifié

Published on 22/12/2021 à 11h36 following a purchase from 26/11/2021

The site is clear, intuitive and very complete. The delivery times are announced and accurate. The product description is completely in line with the product itself and the parcel is well packaged.

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