Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 3 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2021
Very very fast shipping, even during the holiday season. Careful packaging.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2021
Very good, superb Orange beret.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2021
Very fast delivery, in very good condition. Impeccable!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
Perfect!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2021
Excellent. Very nice product that met my expectations. Thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2021
Very good site. Easy order and delivery as planned and fast.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
First visit to this site, very well done nothing more to say
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2021
I am satisfied with my purchase.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2021
The cap is in accordance with the description. Delivery was done within the deadlines. I recommend.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/11/2021
The head entry is just a simple fabric ribbon and not a leather band with a pom-pom like in traditional hat-making for felt hats. I expected better finishing from Traclet (considering the price)...
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2021
Very well thought out site in terms of ergonomics and navigation, clear description, a lot of choices. Very careful and particularly fast shipping. Ideal for buying a nice hat with peace of mind.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2021
Very good quality beanies..
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2021
Order received quickly and matches the description
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2021
Top thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2021
Easy navigation on the site, fast delivery, very good packaging, great product quality.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/12/2021
Disappointing product in quality
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2021
Cap faithful to the photo. Very fast delivery and perfect packaging.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2021
Super
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2021
VERY NICE QUALITY
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2021
Very professional service. I recommend without any problem
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2021
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2021
Fast delivery and clear sizes
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2021
Very satisfied with both the item and the delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2021
I am happy to have received my Chapka as described, the delivery was very fast, I am satisfied, the Traclet store is very serious!!
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/12/2021
Of course, all of this is correct but see the added comment.
Translated reviews
Response from Chapellerie Traclet
Hello, thank you for your comment but we do not have information on what is wrong. Best regards, Traclet
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2021
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2021
Top product. Quality is well above what is announced. Fast delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2021
Impeccable. The XXL straps fit me, and the hat keeps my son's ears warm.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2021
Thank you for the delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
Very fast delivery and product matches the photo, very happy I will order again.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2021
Well received my package, well packaged but not yet tried because it's a Christmas gift.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2021
nothing to add, everything went well. Thank you
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/12/2021
For the colors, you have to press on a dot of the chosen color without this color being written during the selection; I chose navy blue and checked twice before confirming my cart. In the end, the delivered beanie is black even though the delivery note indicates "navy". No time to return it before Christmas.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2021
Very easy navigation.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2021
VERY GOOD
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2021
Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2021
Item as described, careful packaging, nice little message inside and fast delivery by post directly to home. Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2021
very good, quality as expected
Translated reviews
We use cookies for audience measurement and improving user experience.