Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2021
Excellent transaction
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2021
Very nice hat, the best part: being able to have it made to my head size and that's great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2021
Quality products, a great site and service, well done I recommend to my friends and family
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2021
Perfect! Thank you very much
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/12/2021
Still have not received my order to date
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Response from Chapellerie Traclet
Hello,
According to the tracking, the package will be delivered today
https://www.laposte.fr/outils/suivre-vos-envois?code=CB609740133FR
Best regards
Traclet Sébastien
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2021
Fast shipping, serious seller
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2021
Congratulations. From navigating your site to the ease of placing the order. The ordered hat corresponds perfectly to what is indicated on the site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2021
excellent transaction
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2021
nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2021
I knew the ordered product so no bad surprise. Quick shipping and neat packaging. Thank you very much
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2021
Pleasant and user-friendly site - The products are in accordance with the description - Order honored quickly - Well-made package - and a little extra with them is that you can leave them a little message and if it's within their possibility they respond favorably to your request for attention. More than delighted
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2021
I recommend this product very good quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2021
Amazing efficiency!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2021
very satisfied with the site and the products offered
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2021
Choice, prices in line with quality, explanations of the articles; origins, materials, advice according to the shape of your head... I have already made 2 purchases on this site and I am very happy with it. I recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2021
Order fully compliant with my expectations. Beautiful quality of purchases.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2021
This product seems to me to be of very good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2021
Very fast delivery and perfect packaging, it's a gift for December 30, we'll see if the size is good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2021
Ultra fast shipping. Package in very good condition. Easy to use site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2021
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2021
A possible improvement for the choice of accessory sizes indeed to help us with glove sizes, we only find the hat size guide!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2021
I received the item quickly and I am delighted with what I received
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2021
nothing to complain about.
everything went well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2021
Very clear site, very diverse offer.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2021
super fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2021
Perfect. To recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2021
Functional site, very fast delivery and item in perfect condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2021
impeccable service very good very fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2021
First order, received, in line with my expectations.
I will reorder.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2021
Good site. Quick response by email to a question I had asked.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2021
I hope to be as satisfied with the after-sales service if the size is not right, as I wanted to make a surprise I relied on my instinct...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2021
Pleasant and easy to use site
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/12/2021
Package not received as agreed
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Response from Chapellerie Traclet
Hello
According to the tracking colissimo 6A22547329642
the package could not be delivered today due to not being able to hand it to you in person.
An email has been sent to reschedule a delivery
remaining at your disposal.
Best regards
Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2021
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2021
nothing to say perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2021
All deadlines respected, well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2021
Very good quality!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2021
Nice cap. Good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2021
Wide choice, quality of products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2021
Well-made site, fast and careful delivery
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