Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2021
Nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2021
I am extremely happy with my hats. Even though I had to return some because they were too big.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2021
Meets my expectations. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2021
The nightcaps made in France are of very nice quality, we are delighted, light, made of cotton, soft and comfortable, superb products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2021
Completely satisfied
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/05/2021
Your size 60 is too big, I will return it but the return shipping costs are at my expense, well done Traclet this is the last time I order from you
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Response from Chapellerie Traclet
Hello
Thank you for your comment.
We will recheck upon arrival but when sent, the hat measured 60cm.
What hat do you have in size 60 cm for comparison?
Remaining at your disposal
Best regards
Traclet Sébastien.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2021
Super neat
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2021
Item corresponds to my order, delivery was fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2021
Everything is perfect. The item is perfect and the delivery very fast. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2021
Fast shipping and careful packaging (tissue paper surrounds the product)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2021
A large collection of hats, each very well described, from renowned brands. The site is graphic, playful, fast, very good.
I keep the address carefully.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2021
Very clear site, answers questions quickly, fast and careful delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2021
Very good choice and very beautiful choice, fast service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2021
Package received quickly, well packaged, good quality-price.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2021
-
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2021
Fast delivery
Item corresponds to what I expected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2021
Very serious establishment
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2021
Everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2021
Finally some serious French
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2021
Satisfied with the beginning of the choice on your site to the delivery made within the days planned at the order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2021
Good explanation for the size
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2021
Item received within the announced deadlines, perfect packaging, beautiful quality of the ordered product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2021
Fast delivery. Very good choice of different hats.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2021
wide and qualitative offer, reliable delivery and deadlines
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2021
The delivery is very very careful and the hat is of very good quality, it perfectly protects the whole face from the sun. This purchase completely satisfies me. I highly recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2021
These hats are the reference
Quality of manufacture
Comfort
It’s the best hat in the world
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2021
Simple, fast and efficient!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/04/2021
Fast and careful shipping but disappointed by the hat
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2021
satisfied with the finish
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2021
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2021
Simple to use site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2021
Fast, precise, professional.
What more could you ask for?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2021
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2021
Perfect and very fast delivery
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/04/2021
Very slow delivery... more than 15 days
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Response from Chapellerie Traclet
Hello
Please excuse us for this inconvenience.
We had to send you a second
Package because the first is in the network but we were able to get more information from the post office.
Remaining at your disposal
Best regards
Traclet Sébastien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2021
Super fast delivery!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2021
Satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2021
Effective
Clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2021
Traclet always presents original and quality products. I prefer local purchases because some identical products are cheaper elsewhere.
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Response from Chapellerie Traclet
Thank you for your order and your loyalty
Best regards
Traclet Sébastien
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