Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Completely satisfied I am delighted with my purchase
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Response from Chapellerie Traclet
We warmly thank you for your positive feedback, Mrs. MARTINEZ. We are delighted to learn that you are completely satisfied with your purchase and we hope to see you soon on our "Chapellerie Traclet" site for new discoveries.
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Nathalie P.
Rating: 5 out of 5
following a purchase from 11/02/2026
Already given
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Response from Chapellerie Traclet
Dear Nathalie,
We sincerely thank you for your 5-star rating and for your positive feedback on our site "Chapellerie Traclet". Your satisfaction is our greatest reward and we are delighted that you enjoyed your experience. Please do not hesitate to reach out to us if you need advice or assistance.
Best regards,
The Chapellerie Traclet team.
J
Jérôme P.
Rating: 5 out of 5
following a purchase from 09/02/2026
Everything is perfect!
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Response from Chapellerie Traclet
Hello Jérôme,
We sincerely thank you for your flattering comment and your rating of 5/5. Your satisfaction is our priority and we are delighted that our site "Chapellerie Traclet" has met your expectations. We look forward to welcoming you again!
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Claudia B.
Rating: 5 out of 5
following a purchase from 12/02/2026
very nice product
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Response from Chapellerie Traclet
Dear Claudia,
We warmly thank you for your flattering review and for the rating of 5/5. We are delighted to learn that our product has met your expectations in beauty. Your satisfaction is our priority, and we hope to see you again soon on our site.
Sincerely,
The Chapellerie Traclet team
I
Isabelle B.
Rating: 5 out of 5
following a purchase from 11/02/2026
Very nice rain hat
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Sylvie L.
Rating: 5 out of 5
following a purchase from 09/02/2026
Quality and conformity of the product.
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Response from Chapellerie Traclet
Dear Sylvie,
Thank you very much for your positive feedback! We are delighted to learn that the quality and compliance of our products met your expectations. Your satisfaction is our priority.
See you soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
J
Jean F.
Rating: 5 out of 5
following a purchase from 08/02/2026
Beautiful mitten, large size, fast delivery
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Response from Chapellerie Traclet
Hello Jean,
Thank you very much for your flattering review and your 5/5 rating! We are delighted that you like the mitten and that the delivery was fast. Do not hesitate to contact us if you need advice on sizing for your future purchases.
See you soon at Chapellerie Traclet!
Best regards,
The Traclet team
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Francis D.
Rating: 5 out of 5
following a purchase from 10/02/2026
very nice cap
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Response from Chapellerie Traclet
Hello Francis,
Thank you very much for your flattering review! We are delighted that you like the cap. Please feel free to come back to us for your future purchases.
Best regards,
The Traclet Hat Shop team.
M
Miralda H.
Rating: 5 out of 5
following a purchase from 08/02/2026
Interesting site offering a diverse selection of quality items.
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Response from Chapellerie Traclet
Dear Miralda,
We warmly thank you for your flattering review and the score of 5/5. We are delighted that our selection of quality items pleased you. Your satisfaction is our priority, and your comments motivate us to continue offering you the best. Do not hesitate to come back to visit our site to discover our new collections!
Best regards,
The Chapellerie Traclet team
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Nathalie B.
Rating: 5 out of 5
following a purchase from 10/02/2026
Product of very good quality
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Response from Chapellerie Traclet
Dear Nathalie, we sincerely thank you for your flattering review. We are delighted to learn that the quality of our products has satisfied you. Your feedback is valuable and encourages us to continue our commitment to excellence.
M
Monique B.
Rating: 5 out of 5
following a purchase from 11/02/2026
Great
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Response from Chapellerie Traclet
Dear Monique,
Thank you very much for your warm feedback! We are delighted that you liked our hat shop. Looking forward to seeing you again soon!
Best regards,
The Traclet Hat Shop Team
T
Tony W.
Rating: 5 out of 5
following a purchase from 11/02/2026
Brilliant
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Response from Chapellerie Traclet
Hello Tony,
Thank you very much for your flattering review! We are delighted that our site "Chapellerie Traclet" pleases you. Your satisfaction is our priority, and we hope to see you again soon.
Best regards,
The Chapellerie Traclet team
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Nicolas L.
Rating: 5 out of 5
following a purchase from 09/02/2026
Fast and satisfied with my order. Top
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Response from Chapellerie Traclet
Hello Nicolas,
Thank you very much for your positive feedback and your rating of 5/5! We are delighted that you were satisfied with your order and the speed of our service. We look forward to seeing you again soon on our site!
Best regards,
The Chapellerie Traclet team
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Marie-Cruz M.
Rating: 5 out of 5
following a purchase from 09/02/2026
Quality product as expected.
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Response from Chapellerie Traclet
Dear Marie-Cruz,
We warmly thank you for your flattering review and for the rating of 5/5. We are delighted that our product has met your expectations in terms of quality. Your satisfaction is our priority, and we hope to see you again soon on our site.
Sincerely,
The Traclet Hat Shop Team.
K
Klaus B.
Rating: 5 out of 5
following a purchase from 09/02/2026
Perfect!
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Response from Chapellerie Traclet
We sincerely thank you for your flattering comment, Klaus. We are delighted to hear that you had a positive experience on our site "Chapellerie Traclet". Your satisfaction is our priority, and we hope to welcome you again soon.
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Elizabeth B.
Rating: 5 out of 5
following a purchase from 10/02/2026
Everything was perfect
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Response from Chapellerie Traclet
Hello Elizabeth,
Thank you very much for your flattering review! We are delighted to hear that your experience on our site "Chapellerie Traclet" was perfect. Your satisfaction is our priority, and your compliments encourage us to continue providing the best possible service.
Looking forward to seeing you again soon!
Best regards,
The Chapellerie Traclet team
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Philippe E.
Rating: 5 out of 5
following a purchase from 10/02/2026
delivery delayed due to bad weather no doubt but content as expected
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Response from Chapellerie Traclet
Dear Philippe,
We sincerely thank you for your evaluation and understanding regarding the delivery delay due to the bad weather. We are delighted to learn that the content of your order met your expectations. Your satisfaction is our priority, and we hope to serve you again very soon.
Best regards,
The Traclet Hat Shop Team
A
Antonin T.
Rating: 5 out of 5
following a purchase from 10/02/2026
Very good thank you
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Response from Chapellerie Traclet
Hello Antonin,
We sincerely thank you for your positive feedback and your perfect rating. It is a pleasure to know that our site "Chapellerie Traclet" has met your expectations. Do not hesitate to reach out to us if you need assistance or advice.
J
Jean-Luc T.
Rating: 5 out of 5
following a purchase from 09/02/2026
Package delivered on time, the hat meets my expectations.
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Response from Chapellerie Traclet
We warmly thank you for your positive feedback, Jean-Luc. We are delighted to learn that your hat met your expectations and that the delivery was made within the allotted time. Your satisfaction is our priority, and we hope to see you again soon on our "Chapellerie Traclet" site.
A
Alain P.
Rating: 5 out of 5
following a purchase from 09/02/2026
Quality item.
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Response from Chapellerie Traclet
Hello Alain,
We warmly thank you for your feedback and for the 5/5 rating. We are delighted to learn that you are satisfied with the quality of our items. Your satisfaction is our priority and your comments encourage us to continue offering the best to our customers. Don't hesitate to come back and see us!
Best regards,
The Traclet Hat Shop Team.
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Rade S.
Rating: 2 out of 5
following a purchase from 12/11/2025
It would have been 5 stars for the excellent cap, but waiting 2.5 months for delivery is totally unacceptable and disappointing.
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Response from Chapellerie Traclet
Hello Rade,
Thank you for taking the time to share your feedback. We are delighted to hear that you appreciate the quality of our hat. However, we understand your frustration regarding the delivery time and we apologize for this experience. Your feedback is valuable and helps us improve our services.
We hope to count you among our customers again and provide you with a better experience in the future.
Best regards,
The Chapellerie Traclet team
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Ludovic D.
Rating: 5 out of 5
following a purchase from 08/01/2026
Very good
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Response from Chapellerie Traclet
Hello Ludovic,
Thank you very much for your excellent rating and your positive feedback! We are delighted that you like our site. Please do not hesitate to reach out to us if you have any questions or need assistance.
Best regards,
The Chapellerie Traclet team
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Solenn C.
Rating: 5 out of 5
following a purchase from 08/02/2026
Quality cap, delivery in 4 days
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Response from Chapellerie Traclet
Hello Solenn, we sincerely thank you for your flattering review and are delighted to learn that you are satisfied with the quality of your cap as well as our delivery service. Your satisfaction is our priority, and we hope to see you again soon on our site "Chapellerie Traclet."
A
Anna-Livia M.
Rating: 5 out of 5
following a purchase from 06/02/2026
Very nice cap, simple and elegant, good quality fabric, however a bit less bright than in the photo. Good thing I took size 56, contrary to the various reviews that advised taking a size down (I am a woman and I wear a small 56).
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Response from Chapellerie Traclet
Dear Anna-Livia,
We sincerely thank you for your flattering review and your rating of 5/5. We are delighted that you like the cap and that you found the size choice suitable. We also appreciate your feedback regarding the color, it will help us refine our presentations. Please do not hesitate to reach out to us for any other questions or needs.
Best regards,
The Chapellerie Traclet team.
M
Michel M.
Rating: 5 out of 5
following a purchase from 09/02/2026
Impeccable product, fast delivery, company to recommend
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Response from Chapellerie Traclet
Hello Michel,
Thank you very much for your flattering review! We are delighted that you are satisfied with your product and the speed of our service. Your recommendation touches us and motivates us to continue offering the best. We look forward to welcoming you again on our site!
Best regards,
The Chapellerie Traclet team
J
Jérôme D.
Rating: 5 out of 5
following a purchase from 11/01/2026
A bit long
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Response from Chapellerie Traclet
Hello Jérôme,
We sincerely thank you for your positive feedback and for the 5/5 rating you gave us. We understand that the waiting time can sometimes seem long, and we strive to reduce these delays in order to improve our customers' experience. Your feedback is valuable and allows us to continuously improve. Please feel free to reach out to us for any other suggestions or questions.
Best regards,
The Chapellerie Traclet team
M
Maryse B.
Rating: 5 out of 5
following a purchase from 06/02/2026
Everything is perfect. The order, the delivery, the deadlines and the quality of the products
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Response from Chapellerie Traclet
Dear Maryse, we sincerely thank you for your flattering review and are delighted to learn that your experience with our site "Chapellerie Traclet" met your expectations. Your satisfaction is our priority, and we hope to see you again soon for new discoveries.
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Céline F.
Rating: 5 out of 5
following a purchase from 29/01/2026
Very nice cloche hat. Fits me perfectly. The sales service was very responsive to my request. Thank you.
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Response from Chapellerie Traclet
Dear Céline, we sincerely thank you for your flattering feedback. We are delighted to learn that your cloche hat suits you perfectly and that our sales service has met your expectations. Your satisfaction is our priority, and we hope to see you again soon on our site!
O
Olivier R.
Rating: 5 out of 5
following a purchase from 08/02/2026
perfect!
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Response from Chapellerie Traclet
Hello Olivier,
Thank you very much for your flattering review! We are delighted that you had a perfect experience on our site. Your satisfaction is our priority and it encourages us to continue offering the best possible service. See you soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
S
Stephane L.
Rating: 5 out of 5
following a purchase from 06/02/2026
Serious company, fast shipping and well packaged.
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Response from Chapellerie Traclet
Hello Stéphane,
Thank you very much for your positive feedback! We are delighted to hear that you appreciated our service and the quality of our shipment. Your satisfaction is our priority. See you soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
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Patricia C.
Rating: 5 out of 5
following a purchase from 07/02/2026
Very beautiful product, a top faux fur! Fast and careful shipping
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Response from Chapellerie Traclet
Dear Patricia,
We sincerely thank you for your flattering review and for the 5/5 rating! We are delighted that you like the faux fur and that you appreciated our fast and careful shipping service. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team
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Becs B.
Rating: 5 out of 5
following a purchase from 06/02/2026
First class.
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Response from Chapellerie Traclet
Hello Becs,
We sincerely thank you for your flattering review and your perfect rating! We are delighted that our service met your expectations. Do not hesitate to come back to see us for your future hat needs.
Best regards,
The Chapellerie Traclet team
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René T.
Rating: 5 out of 5
following a purchase from 07/02/2026
Perfect! Thank you.
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Response from Chapellerie Traclet
Hello René,
We warmly thank you for your positive review and your rating of 5/5! We are delighted to learn that your experience with Chapellerie Traclet was perfect. Please feel free to reach out to us for your future hat needs.
Best regards,
The Chapellerie Traclet team
J
Jean-Paul C.
Rating: 5 out of 5
following a purchase from 09/02/2026
Well-priced and delivery deadline met.
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Response from Chapellerie Traclet
Hello Jean-Paul,
We warmly thank you for your positive review and your rating of 5/5. We are delighted to learn that you are satisfied with our prices and the respect of delivery times. Your satisfaction is our priority, and we hope to have the pleasure of serving you again soon.
Best regards,
The Chapellerie Traclet team.
C
Christophe S.
Rating: 5 out of 5
following a purchase from 06/02/2026
Everything is perfect! Great product, great delivery! Thank you very much!
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Response from Chapellerie Traclet
Hello Christophe,
We sincerely thank you for your flattering feedback! We are delighted to learn that our products and our delivery service have fully satisfied you. Your satisfaction is our priority, and your encouragement motivates us to continue offering the best. We look forward to seeing you again soon on our site!
Best regards,
The Chapellerie Traclet team
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Lydia S.
Rating: 5 out of 5
following a purchase from 09/02/2026
Very beautiful and very serious company!
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Response from Chapellerie Traclet
Dear Lydia,
Thank you very much for your flattering review! We are delighted that you appreciate our products and our seriousness. Your satisfaction is our priority. We look forward to seeing you soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
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Patrick H.
Rating: 5 out of 5
following a purchase from 05/02/2026
serious,responsive,Delivery was fine.
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Response from Chapellerie Traclet
Hello Patrick,
Thank you very much for your flattering review! We are delighted to hear that you were satisfied with our seriousness and responsiveness. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team
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Cécile M.
Rating: 5 out of 5
following a purchase from 19/01/2026
Very good.
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Response from Chapellerie Traclet
Hello Cécile,
Thank you very much for your positive feedback! We are delighted that you like our site. Don't hesitate to come back and see us to discover our new products.
Best regards,
The Chapellerie Traclet team
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Priscillia S.
Rating: 5 out of 5
following a purchase from 04/02/2026
Fast shipping and well packaged. The ordered hat is as described and the right size. Everything is perfect, I recommend.
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Response from Chapellerie Traclet
Dear Priscillia,
Thank you very much for your flattering review! We are delighted that your experience with our site "Chapellerie Traclet" met your expectations. Your satisfaction is our priority, and we are happy that the hat you ordered suits you perfectly. We thank you for recommending our shop and hope to see you again soon!
Best regards,
The Chapellerie Traclet team
K
Kinga R.
Rating: 5 out of 5
following a purchase from 06/02/2026
The beret is beautiful, and even though I ordered from the UK, everything went smoothly and without problems. I will definitely order from you again. Thank you very much.
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Response from Chapellerie Traclet
We sincerely thank you for your flattering review, Kinga. We are delighted to hear that your ordering experience from the United Kingdom went well and that you are satisfied with your beret. We would be pleased to welcome you again on our site "Chapellerie Traclet."
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