Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 3 and 5 stars

Reset filters

Acheteur Vérifié

Published on 17/09/2020 à 15h44 following a purchase from 09/09/2020

Very good

Translated reviews

Acheteur Vérifié

Published on 17/09/2020 à 15h26 following a purchase from 04/09/2020

Very good

Translated reviews

Acheteur Vérifié

Published on 17/09/2020 à 08h26 following a purchase from 02/09/2020

Reactive customer service

Translated reviews

Acheteur Vérifié

Published on 17/09/2020 à 06h52 following a purchase from 24/08/2020

Rare professionalism in this field, fair prices considering the quality

Translated reviews

Acheteur Vérifié

Published on 17/09/2020 à 06h49 following a purchase from 07/09/2020

Very good, fast, serious

Translated reviews

Acheteur Vérifié

Published on 16/09/2020 à 21h03 following a purchase from 26/08/2020

Delivery was no problem, but not the order as I had to claim for them to send it to me

Translated reviews

Acheteur Vérifié

Published on 16/09/2020 à 14h09 following a purchase from 08/09/2020

Beautiful site good delivery too bad for the defect of the ordered product

Translated reviews

Response from Chapellerie Traclet Published on 16/09/2020

Hello
please excuse us if the cap has an issue.
Thank you for sending us a photo at [email protected]
thus we can proceed with its exchange.
Best regards
Traclet

Acheteur Vérifié

Published on 16/09/2020 à 12h38 following a purchase from 05/09/2020

Order processed and arrived very quickly. Satisfaction with the product

Translated reviews

Acheteur Vérifié

Published on 16/09/2020 à 11h03 following a purchase from 05/09/2020

Very comprehensive and precise site. Easy to make the right choice the first time!

Translated reviews

Acheteur Vérifié

Published on 16/09/2020 à 10h13 following a purchase from 07/09/2020

very good

Translated reviews

Acheteur Vérifié

Published on 16/09/2020 à 09h39 following a purchase from 08/09/2020

Perfect, very satisfied.

Translated reviews

Acheteur Vérifié

Published on 16/09/2020 à 07h00 following a purchase from 05/09/2020

Fast delivery, product very well packaged and in accordance with the site and the order.

Translated reviews

Acheteur Vérifié

Published on 16/09/2020 à 06h10 following a purchase from 07/09/2020

Fast shipping. Site to recommend.

Translated reviews

Acheteur Vérifié

Published on 16/09/2020 à 00h36 following a purchase from 07/09/2020

Very good choice, I've been watching this product for about a year, this color is new and superb, thank you

Translated reviews

Acheteur Vérifié

Published on 15/09/2020 à 23h14 following a purchase from 03/09/2020

First time I ordered on your site and I am very happy and satisfied, thank you

Translated reviews

Acheteur Vérifié

Published on 15/09/2020 à 22h30 following a purchase from 03/09/2020

Perfect, fast and impeccable item

Translated reviews

Acheteur Vérifié

Published on 15/09/2020 à 18h24 following a purchase from 14/08/2020

Superb, just what I expected.

Translated reviews

Acheteur Vérifié

Published on 14/09/2020 à 09h40 following a purchase from 02/09/2020

Initially, using the Safari browser, my order did not go through twice. I switched to a different browser (Firefox) to finalize my order.

Translated reviews

Acheteur Vérifié

Published on 10/09/2020 à 15h59 following a purchase from 03/09/2020

PERFECT!!

Translated reviews

Acheteur Vérifié

Published on 10/09/2020 à 13h22 following a purchase from 02/09/2020

Clear site, wide range of items

Translated reviews

Acheteur Vérifié

Published on 09/09/2020 à 23h54 following a purchase from 01/09/2020

Easy and very pleasant

Translated reviews

Response from Chapellerie Traclet Published on 10/09/2020

thank you for your message
Traclet

Acheteur Vérifié

Published on 09/09/2020 à 22h22 following a purchase from 31/08/2020

Serious site, fast delivery

Translated reviews

Acheteur Vérifié

Published on 09/09/2020 à 19h20 following a purchase from 16/08/2020

Perfect! A nice cap of good quality at a fair price; I recommend ;-)

Translated reviews

Acheteur Vérifié

Published on 09/09/2020 à 18h05 following a purchase from 02/09/2020

nothing to say, order arrived on time, impeccable hat.

Translated reviews

Acheteur Vérifié

Published on 09/09/2020 à 17h31 following a purchase from 01/09/2020

Perfect delivery, quality product, recipient absolutely delighted.

Translated reviews

Acheteur Vérifié

Published on 09/09/2020 à 16h54 following a purchase from 02/09/2020

Ultra fast delivery and quality beret at a modest price, Clermont - Ferrand not being far from Roanne, I will visit the hat shop soon!!

Translated reviews

Acheteur Vérifié

Published on 09/09/2020 à 14h40 following a purchase from 01/09/2020

diversity. Well explained. Easy access. Perfect packaging

Translated reviews

Acheteur Vérifié

Published on 09/09/2020 à 14h00 following a purchase from 30/08/2020

Website a bit slow to open and browse!!! but maybe it's due to the network?

Translated reviews

Acheteur Vérifié

Published on 09/09/2020 à 13h59 following a purchase from 01/09/2020

Very serious site, fast delivery

Translated reviews

Acheteur Vérifié

Published on 09/09/2020 à 13h36 following a purchase from 29/08/2020

Nothing to report, perfect

Translated reviews

Acheteur Vérifié

Published on 08/09/2020 à 15h21 following a purchase from 28/08/2020

Fast service, good packaging, but the product was not delivered to the desired pickup point. No explanation provided by Traclet or Colissimo.

Translated reviews

Response from Chapellerie Traclet Published on 10/09/2020

Hello, please excuse us, we do not manage the delivery part. Colissimo indicates that they sent you an email on Sunday 30/08/2020 - 22:07, Email to Recipient: "Routing PUS to BP" Email opened. Indicating that the package could not be delivered to the chosen pickup point at the start. Best regards, Traclet

Acheteur Vérifié

Published on 08/09/2020 à 12h09 following a purchase from 30/08/2020

Product conforms to the presentation. Fast delivery. It suited me well.

Translated reviews

Acheteur Vérifié

Published on 08/09/2020 à 12h02 following a purchase from 01/09/2020

Very fast delivery

Translated reviews

Acheteur Vérifié

Published on 07/09/2020 à 23h44 following a purchase from 29/08/2020

Fast and careful shipping, quality products, very satisfied, and huge selection at very reasonable prices

Translated reviews

Acheteur Vérifié

Published on 07/09/2020 à 20h10 following a purchase from 30/08/2020

Very good

Translated reviews

Acheteur Vérifié

Published on 07/09/2020 à 16h50 following a purchase from 29/08/2020

Good site, good product

Translated reviews

Acheteur Vérifié

Published on 07/09/2020 à 12h56 following a purchase from 29/08/2020

The cap fits perfectly and was shipped quickly. Never disappointed with my hat purchases with them.

Translated reviews

Acheteur Vérifié

Published on 06/09/2020 à 09h43 following a purchase from 28/08/2020

Very serious, excellent quality product

Translated reviews

Acheteur Vérifié

Published on 05/09/2020 à 13h26 following a purchase from 25/08/2020

Good

Translated reviews

Acheteur Vérifié

Published on 04/09/2020 à 22h02 following a purchase from 19/08/2020

Serious company, very fast and careful shipping. Quality products.

Translated reviews