Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2020
very clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2020
Perfect+++quality of workmanship, choice of items and speed of processing. Thank you. My son is so happy.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2020
Bravo and thank you for your efficiency and competence, which we sorely miss in this 'superficial' world.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2020
Careful shipping, perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2020
Well-designed site. I called for information and received a quick response. Product sent as soon as the internet order was received. I have nothing to say on my side and if needed, I will place another order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2020
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2020
Varied items and good navigation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2020
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2020
very satisfied with my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2020
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2020
Simple, rational, and easy navigation in the catalog. Exceptional responsiveness from customer service. I recommend Traclet to anyone who wears caps and hats and wants original headgear.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2020
Well advised on the phone. Product delivered matching the description and advice. Careful packaging.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 15/05/2020
Satisfied with the order but very disappointed with the bucket hat received. The shape does not meet my expectations at all. This model does not suit me at all.
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Response from Chapellerie Traclet
Hello, in the case where the model does not suit you, it is of course possible to change it for a more suitable model for you. Best regards, Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2020
I recommend this site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2020
Fast delivery--quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2020
Super straw hat, the next one is the triple straw
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2020
perfect,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2020
very good site
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/02/2020
Sorry, but I have not received my very old order, about 2 or 3 months ago. I had called to inquire about it, it was in production for one of the two berets.
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Response from Chapellerie Traclet
Hello
We have made a request for tracking the package, we will keep you informed as soon as we have a response from the post.
Best regards
Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2020
very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2020
Fast delivery, good communication.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2020
Very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/05/2020
The cap purchased is of very good quality but I had ordered it with gift options and a little note... it was wrapped in a very thin paper bag with the note written in black marker on the packaging... what a disappointment...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2020
It corresponds exactly to what I wanted. Super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2020
I am very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2020
Speed of processing and shipping despite the health situation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2020
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2020
Fast delivery, the hat was well protected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2020
I have already made some purchases at Traclet and each time I find exactly what I'm looking for. The site is very practical and the details they provide help to avoid mistakes, especially regarding size.
Hyper fast delivery, the product is perfect, what more can I say?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2020
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2020
Serious site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2020
Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2020
fast reception time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2020
Excellent site, very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2020
Very comfortable product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2020
good reception
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2020
Wide choice at all prices. Fast shipping and delivery. Nothing to report.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2020
Everything is perfect, fast delivery, item conforms to the description and the image. Thank you. I would recommend you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2020
+++VERY GOOD+++
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2020
Very wide choice of caps. Lots of information on the proposed products. Well-made site, smooth navigation, serious shop.
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