Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié

Published on 22/04/2020 à 21h59 following a purchase from 14/04/2020

First order with this seller, no problem.

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Acheteur Vérifié

Published on 22/04/2020 à 21h29 following a purchase from 13/04/2020

Fast delivery despite the lockdown;

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Acheteur Vérifié

Published on 22/04/2020 à 21h00 following a purchase from 12/04/2020

Package received very quickly!

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Acheteur Vérifié

Published on 22/04/2020 à 15h09 following a purchase from 14/04/2020

Everything was as expected, we are completely satisfied.

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Acheteur Vérifié

Published on 22/04/2020 à 15h02 following a purchase from 10/04/2020

Hat conforms to the description and seems to be of quality.
Delighted with my purchase!

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Acheteur Vérifié

Published on 22/04/2020 à 14h53 following a purchase from 10/04/2020

Fast shipping and very nice quality. Very excited to order another item.

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Acheteur Vérifié

Published on 22/04/2020 à 14h25 following a purchase from 13/04/2020

I am very satisfied with your establishment. This is the second time I order from you and the result is always up to my expectations. Congratulations on the ease of navigation on your site;

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Acheteur Vérifié

Published on 22/04/2020 à 14h10 following a purchase from 13/04/2020

All good

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Acheteur Vérifié

Published on 22/04/2020 à 13h58 following a purchase from 10/04/2020

Disappointed that these visors come from China, when ordering from a hat shop, I thought they would be made in France.

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Acheteur Vérifié

Published on 22/04/2020 à 13h55 following a purchase from 14/04/2020

Very good responsiveness

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Acheteur Vérifié

Published on 22/04/2020 à 13h54 following a purchase from 11/04/2020

Easy order, fast delivery, nice cap. Very satisfied with Traclet

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Acheteur Vérifié

Published on 22/04/2020 à 13h42 following a purchase from 10/04/2020

Well-packaged hat and of very good quality

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Acheteur Vérifié

Published on 22/04/2020 à 13h34 following a purchase from 15/04/2020

Meets my expectations

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Acheteur Vérifié

Published on 22/04/2020 à 13h32 following a purchase from 13/04/2020

Very good, beautiful hat. Too bad it's made in Vietnam but that is understandable for a tropical hat

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Acheteur Vérifié

Published on 22/04/2020 à 13h32 following a purchase from 14/04/2020

Meets my expectations. Maybe add more models

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Acheteur Vérifié

Published on 22/04/2020 à 13h23 following a purchase from 10/04/2020

very good

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Acheteur Vérifié

Published on 22/04/2020 à 13h21 following a purchase from 11/04/2020

No comment

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Acheteur Vérifié

Published on 22/04/2020 à 13h19 following a purchase from 11/04/2020

Very serious, I recommend. The quality is very satisfactory.

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Acheteur Vérifié

Published on 22/04/2020 à 13h14 following a purchase from 12/04/2020

Very good site, well made and easy to use, product received in a very short time.
Good product.

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Acheteur Vérifié

Published on 22/04/2020 à 13h04 following a purchase from 14/04/2020

Fast, well packaged

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Acheteur Vérifié

Published on 22/04/2020 à 13h02 following a purchase from 12/04/2020

Item conforms to the description. Delighted with our purchase

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Acheteur Vérifié

Published on 21/04/2020 à 21h31 following a purchase from 27/03/2020

Very easy to use

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Acheteur Vérifié

Published on 21/04/2020 à 16h46 following a purchase from 13/04/2020

I am both satisfied with the quality of the hat and with the fast shipping to my home, during full lockdown. Thank you.

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Acheteur Vérifié

Published on 21/04/2020 à 12h59 following a purchase from 12/04/2020

Nothing to complain about

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Acheteur Vérifié

Published on 19/04/2020 à 10h17 following a purchase from 08/04/2020

Wide choice, fast shipping

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Acheteur Vérifié

Published on 18/04/2020 à 11h51 following a purchase from 06/04/2020

There is a missing snap on the hat, I am not satisfied

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Response from Chapellerie Traclet Published on 18/04/2020

Hello
Thank you for sending us a photo of the hat with the issue encountered at [email protected]
it is easier to contact us to find a solution together in order to move forward.
Criticism is good but it is also good to contact us.
Best regards
Traclet

Acheteur Vérifié

Published on 18/04/2020 à 04h34 following a purchase from 09/04/2020

Perfect

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Acheteur Vérifié

Published on 18/04/2020 à 00h34 following a purchase from 09/04/2020

Perfect

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Acheteur Vérifié

Published on 17/04/2020 à 22h31 following a purchase from 08/04/2020

Fast and clear

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Acheteur Vérifié

Published on 17/04/2020 à 20h33 following a purchase from 05/04/2020

It's a pity that I have to claim

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Response from Chapellerie Traclet Published on 17/04/2020

Hello
The cap has been refunded. We will check on Monday.
It would have been simpler to send us a message to get the information.
Best regards
Traclet

Acheteur Vérifié

Published on 17/04/2020 à 19h02 following a purchase from 08/04/2020

perfectly received

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Acheteur Vérifié

Published on 17/04/2020 à 17h53 following a purchase from 08/04/2020

to recommend

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Acheteur Vérifié

Published on 17/04/2020 à 16h48 following a purchase from 08/04/2020

Very well done site
Order and delivery tracking also
A little note in the package would be a plus

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Acheteur Vérifié

Published on 17/04/2020 à 16h09 following a purchase from 09/04/2020

A site I didn't know, and for a first time I am completely satisfied, super quality, fast delivery well packaged and also a little gift. I recommend

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Acheteur Vérifié

Published on 17/04/2020 à 16h02 following a purchase from 02/04/2020

Everything was perfect the site the order and the delivery and the quality of the product

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Acheteur Vérifié

Published on 17/04/2020 à 15h31 following a purchase from 05/04/2020

Impeccable fast delivery - thank you

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Acheteur Vérifié

Published on 17/04/2020 à 14h46 following a purchase from 08/04/2020

Product conforms and delivery reasonable given the circumstances...

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Acheteur Vérifié

Published on 17/04/2020 à 13h50 following a purchase from 08/04/2020

Hello, I am very satisfied with the product you delivered to me and I think I will come back to you for another purchase, as for the delivery there is nothing to complain about, see you soon

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Acheteur Vérifié

Published on 17/04/2020 à 13h41 following a purchase from 09/04/2020

As always top service

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Acheteur Vérifié

Published on 17/04/2020 à 13h36 following a purchase from 08/04/2020

Fast and careful delivery. I recommend.

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