Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié

Published on 02/01/2020 à 10h14 following a purchase from 11/12/2019

Very good customer service, available and responsive. Order as expected.

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Acheteur Vérifié

Published on 01/01/2020 à 17h47 following a purchase from 19/12/2019

Very nice product and good quality. Delivery without any issues.

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Acheteur Vérifié

Published on 01/01/2020 à 16h10 following a purchase from 18/12/2019

Practical site. Easy order. Timely delivery. Item well protected in its package and arrived in good condition!

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Acheteur Vérifié

Published on 31/12/2019 à 18h57 following a purchase from 23/12/2019

site ok, delivery ok, but disappointment because discovered that the product is made in China!

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Response from Chapellerie Traclet Published on 02/01/2020

hello
the information about the production location is well noted on the product sheet (information noted: country of manufacture China) This does not mean that it is of poor quality but we also offer it because some customers want this model:
https://www.chapellerie-traclet.com/fr/bonnet/7355-bonnet-de-nuit-noir.html#/couleur-noir/taille-taille_unique
Moreover, we sell night caps made in France, in Roanne in the Loire at the price of 19 euros.
https://www.chapellerie-traclet.com/fr/bonnet/2056-bonnet-de-nuit-noir.html
It is of course possible to change it if it does not suit you.
Best regards
Traclet

Acheteur Vérifié

Published on 31/12/2019 à 16h58 following a purchase from 28/11/2019

not clear! needs improvement!

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Response from Chapellerie Traclet Published on 06/01/2020

hello, can you tell us what is not clear and what needs to be improved. Thank you for your feedback. Best wishes 2020 Regards Traclet

Acheteur Vérifié

Published on 31/12/2019 à 16h16 following a purchase from 17/12/2019

Fast delivery, item well packaged perfect

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Acheteur Vérifié

Published on 31/12/2019 à 16h04 following a purchase from 20/12/2019

Wide choice of quality products

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Acheteur Vérifié

Published on 31/12/2019 à 14h14 following a purchase from 23/12/2019

Fast delivery

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Acheteur Vérifié

Published on 30/12/2019 à 22h24 following a purchase from 22/12/2019

Very good. Fast delivery

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Acheteur Vérifié

Published on 30/12/2019 à 21h39 following a purchase from 20/12/2019

Great product, fast

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Acheteur Vérifié

Published on 30/12/2019 à 20h06 following a purchase from 21/12/2019

Pleasant and easy-to-use site!

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Acheteur Vérifié

Published on 30/12/2019 à 19h37 following a purchase from 04/12/2019

Perfect

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Acheteur Vérifié

Published on 30/12/2019 à 19h12 following a purchase from 08/12/2019

Easy order on the site, and delivery in a week.

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Acheteur Vérifié

Published on 30/12/2019 à 18h48 following a purchase from 21/12/2019

perfect

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Acheteur Vérifié

Published on 30/12/2019 à 16h45 following a purchase from 11/12/2019

Non-respect of the promised deadline

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Response from Chapellerie Traclet Published on 03/01/2020

Hello, When ordering, the size 56 cm had a delivery time of 2-3 weeks. The order was placed on 11/12/2019 09:55:13 It was sent on 23/12/2019 13:47:53 Regards Traclet Best Wishes 2020

Acheteur Vérifié

Published on 30/12/2019 à 16h20 following a purchase from 21/12/2019

Very good product, quick and careful shipping.

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Acheteur Vérifié

Published on 30/12/2019 à 16h18 following a purchase from 23/12/2019

Excellent

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Acheteur Vérifié

Published on 30/12/2019 à 15h04 following a purchase from 22/12/2019

easy to browse with many items for all tastes.

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Acheteur Vérifié

Published on 30/12/2019 à 15h01 following a purchase from 27/11/2019

Hello, I am reaching out to you because I was very satisfied with the order and the delivery

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Acheteur Vérifié

Published on 30/12/2019 à 14h54 following a purchase from 20/12/2019

Same as written in the box below. Super would recommend

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Acheteur Vérifié

Published on 30/12/2019 à 14h31 following a purchase from 08/12/2019

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Acheteur Vérifié

Published on 30/12/2019 à 13h48 following a purchase from 21/12/2019

Delivery time respected. The product corresponds to the order

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Acheteur Vérifié

Published on 30/12/2019 à 13h22 following a purchase from 10/12/2019

Satisfied with the product and the delivery

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Acheteur Vérifié

Published on 30/12/2019 à 13h17 following a purchase from 20/12/2019

Everything impeccable

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Acheteur Vérifié

Published on 30/12/2019 à 12h18 following a purchase from 18/12/2019

Suitable packaging and fast delivery. Respect for the product. Perfect.

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Acheteur Vérifié

Published on 30/12/2019 à 09h40 following a purchase from 13/12/2019

Perfect.

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Acheteur Vérifié

Published on 29/12/2019 à 21h23 following a purchase from 17/12/2019

meets my expectations

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Acheteur Vérifié

Published on 28/12/2019 à 18h07 following a purchase from 13/12/2019

efficient, serious

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Acheteur Vérifié

Published on 28/12/2019 à 18h05 following a purchase from 15/12/2019

impeccable and fast delivery

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Acheteur Vérifié

Published on 28/12/2019 à 16h48 following a purchase from 13/12/2019

In accordance with the order

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Acheteur Vérifié

Published on 28/12/2019 à 10h57 following a purchase from 18/12/2019

Everything went very well, the delivery was respected in terms of time and the product is compliant

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Acheteur Vérifié

Published on 28/12/2019 à 10h54 following a purchase from 16/12/2019

perfect - impeccable packaging and thank you for the kind attention

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Acheteur Vérifié

Published on 27/12/2019 à 21h27 following a purchase from 14/12/2019

TOP.....

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Acheteur Vérifié

Published on 27/12/2019 à 20h44 following a purchase from 19/12/2019

perfect!

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Acheteur Vérifié

Published on 27/12/2019 à 17h53 following a purchase from 24/11/2019

Delivery needs to be reviewed closely, very disappointing

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Acheteur Vérifié

Published on 27/12/2019 à 17h34 following a purchase from 19/12/2019

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Acheteur Vérifié

Published on 27/12/2019 à 17h05 following a purchase from 20/12/2019

Fast home delivery

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Acheteur Vérifié

Published on 27/12/2019 à 16h50 following a purchase from 19/12/2019

The best tips and products for maintaining my hats!

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Acheteur Vérifié

Published on 27/12/2019 à 16h36 following a purchase from 20/12/2019

I am completely satisfied with the item I purchased from the Traclet Hat Shop website. This site is reliable and I recommend it.

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Acheteur Vérifié

Published on 27/12/2019 à 15h13 following a purchase from 29/11/2019

Very beautiful hat, chic and elegant.

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