Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2019
Quite a large choice
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2019
I am already a customer of Traclet hat shop and as always all services are worthy of all praise.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2019
good quality/price ratio. very well packaged and well protected. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2019
a bit expensive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2019
The site is clear and pleasant
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/07/2019
A certain time between order and delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2019
a completely dedicated service to satisfy the customer: courteous staff on the phone: rarely seen!!!!! excellent!!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2019
As usual, Traclet offers a service of very high quality: always attentive to the customer to provide all the desired advice; particular care is taken in the realization of the package, which is shipped in record time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2019
good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2019
Easy and reliable.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2019
Hat completely conforms to the description, delighted with my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2019
site that offers a complete range of hats, easy to navigate.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2019
headband Lou, product well presented on the site, perfectly matching my expectations, delivery within the chosen timeframes
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2019
Clear, easy to use, good visuals on the products and secure.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2019
Lots of choices on the site. Hat received corresponds exactly to the description. Very beautiful hat at a very nice price.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2019
Product conforms and speed of order processing
Only downside: high price of the product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2019
Delivery made within the deadline, quality hat
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2019
Speed, product conforms to the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2019
It's perfect and thank you for the advice during my call.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/05/2019
Very long delay.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2019
Well done, user-friendly and intuitive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2019
A very clear site for sizes etc....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2019
in the process of changing the order, had to deal with customer service for advice: it is excellent, a gentleman answered me, very knowledgeable about his products, very cordial. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2019
Nothing to say about TRACLET.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2019
Very good, impeccable service, careful and attentive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2019
Regarding the site: quick processing of the order, fast shipping as well, purchase completed without problems.
Regarding my purchase: the product corresponds exactly to the description, with however the pleasant surprise of seeing a beret of superior quality to what I expected.
And finally, the delivery with collissimo was impeccable!
In conclusion, I recommend this site!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2019
Superb cap, ideal for summer. The cream color goes well with other colors
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/07/2019
Site quite confusing. Unlikely and inaccurate size for orders outside of one size.
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Response from Chapellerie Traclet
Hello, can you tell us about the issues encountered with unlikely sizes? Indeed, we make hats and caps up to size 70 cm on certain models because some customers do fit this size. If you have examples of issues, please let us know. Best regards, Traclet.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2019
very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2019
Good site; readable, with details that the competition does not always provide.
Available people, very professional. They know what they are selling.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2019
Accessible site and well organized
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2019
Conforms to the offers
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2019
The chapellerie-traclet site is one that I recommend to those around me, I am always satisfied for now.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2019
Very good contact with the shop after an incorrectly registered hat size order on the site. My modification was taken into account by phone without any problem.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2019
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2019
SEVERAL PURCHASES ALL OF VERY GOOD QUALITY
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2019
Fast and good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2019
I recommended your site to a friend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2019
everything was perfect from the order to the delivery,
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