Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Fits well with what my doctor advised me, who operated on me for a melanoma under the eye and advised me to protect my head and neck from the sun, especially in the garden. Due to the risk of skin cancer!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2019
Except for a small disappointment with an item a bit 'cheap' with frankly limited finishes... French hat-making, where are you? Thank you, less nose.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2019
Very serious.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2019
Wide range of styles and sizes of hats. Deadlines respected. Excellent quality of manufacturing.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/05/2019
Product does not exactly match the definition given by Traclet.
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Response from Chapellerie Traclet
Hello
If the product does not satisfy you, that is an opinion, but we have been selling it for several years and we have good feedback.
We do not understand your very negative message towards us when we always try to do our best.
If the product does not satisfy, it is like everything, it cannot please everyone.
In this case, it needs to be returned and we should not disparage a quality French product.
Best regards
Traclet
PS/customer review on the product
here below are two reviews on the product
Number of reviews: 2
Average rating: 5/5
Show the trust certificate
J. Laura on 05/02/2019 5/5
Very nice product, quality
C. Réjane on 15/03/2018 5/5
I like it a lot
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2019
Well-designed navigation and wide choice. Provides the origins of the hats which allowed me to choose among the Made in France.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2019
Very good site, you can easily find what you're looking for
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2019
First order and very satisfied with my items
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/05/2019
Wrong product, plastic frame covered with poor fabric, very uncomfortable..
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Response from Chapellerie Traclet
Hello
This model of sailor cap has existed for over 50 years and is still made this way.
If this does not suit you, that is possible but you cannot say it is a bad product because this model has been made for over 50 years and if it were a bad product we would have received negative feedback.
Moreover, the reviews are positive.
If the product does not suit you, we advise you to change it.
Indeed, it is an opinion but it does not call into question the manufacturing.
The information will be passed on to the manufacturing service and also to the company's lawyer as this can be considered defamation especially since we have not received any call from you to report this and no product return.
If a product does not suit, the customer returns it. That seems logical.
Best regards
Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2019
Very well packaged. Arrived on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2019
Nothing to complain about, serious, efficient, fast!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2019
Photo and size conform
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2019
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2019
Perfect,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2019
good products and good finish
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/05/2019
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2019
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2019
Super quality, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2019
Very well protected hat and superb with perfect packaging
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2019
Good product and never any surprises
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2019
Very good site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2019
My order arrived quickly and the cap was of good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2019
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2019
Good phone contact
Comfortable hat and in accordance with my request.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2019
Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2019
Efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2019
Excellent service!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/04/2019
The site is well made and the products are of quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2019
very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2019
As always, on time, well-packaged products. Impeccable.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2019
Quality products and fast delivery. I recommend.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/04/2019
I received size 60 and I received size 53
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Response from Chapellerie Traclet
Hello
Sorry but the size on your invoice is noted as 53 cm.
It is indeed possible to change it if it does not fit.
Best regards
Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2019
very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2019
Well received, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2019
Large choice of items
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2019
Perfect, I would recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2019
Very good site. Good advice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2019
Order arrived quickly as noted on the site. Quality product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2019
Excellent
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