Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2018
Impeccable. I made a mistake in the order for the size. Exchange carried out quickly by the person who received the gift that was too big...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2018
Good product. Very good packaging, very good delivery time.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/06/2018
Average, lack of product description
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Response from Chapellerie Traclet
Hello
Can you please indicate the lack of information on the product sheets in order to note more information.
As a reminder, here below are the details of the cap. What information do you need?
Thank you very much for your help.
Best regards
Traclet
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Bombé cap in Panama
Like an authentic Panama hat, this bombé cap is made from leaves of latan palm trees from Ecuador just like real Panama hats!
Light as a breath of air, it allows the scalp to breathe and is not afraid of the hottest sun.
About the Panama cap
Composition: 100% Panama straw
Cleanliness band inside
No inner lining
Available sizes for the bombé Panama cap
Size S - 54/55 cm, M - 56/57 cm, L - 58/59 cm and XL - 60/61 cm
Material Panama
Brim 5.5 cm
Color Beige
Shape Cap
Brand Traclet
Country of manufacture Ecuador
Season Summer
Washable Only the grosgrain inside (cold water and ammonia)
Size - Head circumference S - M - L - XL
Gender Unisex
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2018
Fast delivery, The ordered item matches the product presented in the offer. This item is of good quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2018
Very good fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2018
First order on the site, fast and well-packaged shipment, very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2018
Quality hat, not damaged and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2018
Richness of content, speed and care of service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2018
Listening and advice by phone followed by fast delivery: everything I needed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2018
Complete and clear.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2018
VERY GOOD SITE, A LOT OF CHOICES, DELIVERY ALWAYS VERY SERIOUS AND FAST.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2018
Quick receipt of the package, Good quality of the product; Perfect; THANK YOU
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/06/2018
No problem with delivery and product quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2018
Careful delivery to preserve the hats. Compliant with the information.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/06/2018
I paid €2 for a not very nice gift wrap...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2018
Thank you for respecting the deadline.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2018
Order received on time, excellent product quality, very good website.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2018
Everything was ok and compliant, very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2018
very complete
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2018
Perfect fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2018
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2018
serious site corresponding goods fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2018
Practical
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2018
Very nice site, easy to browse
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2018
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2018
Order compliant, delivered very quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2018
There is a lot of choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2018
very good, fast and efficient. Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2018
Pleasant navigation, easy, user-friendly; a wide choice of models and all sizes.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2018
Perfect professionals
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2018
Very fast delivery. The hats are of very good quality. Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/05/2018
Perfect transaction and of very high quality in addition to fast and careful delivery. This is my second order. I check the TRACLET site quite regularly, it's a great site where you can find original items, some rare and of Made In France quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/06/2018
Reactive and efficient team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2018
Traclet is a very good site for those looking for a nice hat. Quality of products and fast distribution. Bravo for this site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2018
Very good service. Very efficient.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2018
Good telephone reception, very clear site, order received on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2018
complete and precise site with a wide choice of products, good advice, product received very quickly, well packaged and in accordance with the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/06/2018
A lot of choice. Original.
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