Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2018
Well-designed site. Fast delivery. Item very well packaged. Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2018
Precise, compliant, and of quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2018
Very clear and complete.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2018
-
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2018
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2018
Professional and of quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2018
professional, to recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2018
To each their own hat! Detailed merchandise, explanatory video if needed...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2018
Excellent! Very fast and well compliant. A big thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2018
Very well-stocked site. Small issue finding the desired product and retained, the reference number does not allow finding the product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2018
Thank you very much for your listening, an order full of surprises and joy!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2018
Perfect....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2018
Delivered quickly and hat as hoped.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2018
very good service very fast for shipping I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2018
Super delivery and very good service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2018
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2018
Satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2018
Great, plenty of products for all tastes at the top.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2018
very good always friendly on the phone and courteous Jacques Roger
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Response from Chapellerie Traclet
Thank you for your message.
Best regards
Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2018
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2018
Very good articles, a lot of choices, interesting offers.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2018
Very fast delivery and a very well-designed site with a very large selection.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2018
Very professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2018
Very good site, fast delivery, I would recommend it to people who want to order berets. Well-packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2018
perfect. thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2018
Very large selection of headgear. There is something for everyone's taste. Helpfulness and friendliness on the phone. Speed of dispatch.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2018
FAST DELIVERY - PRODUCT IDENTICAL TO THE ORDER - VERY SATISFIED
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2018
very good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2018
A lot of choices.
Respect for transport conditions.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2018
very well-made site with a large selection, I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2018
CLEAR SITE
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2018
Impeccable
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/02/2018
Delivery time not respected normally 72h and it took more than a week
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Response from Chapellerie Traclet
hello
please excuse us for this inconvenience regarding the delivery delay.
Please find below a code for a 10% discount valid for you after logging in with your credentials. Code: YNPYKQL7
Best regards Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2018
Very good reliable and fast site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2018
I am completely satisfied!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2018
After receiving good advice over the phone, my order arrived quickly within 2 days. I highly recommend this very serious merchant.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2018
Very nice item and quickly dispatched.
Thank you for recommending
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2018
Very good. Perfect hat received quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2018
I first ordered the Stetson leather cap model "Burney", which I returned due to discomfort caused by the junction bulge of the two front rings.
TRACLET hat exchanged it for the model "Mc Cook", superb product, very aesthetic, comfortable, which does not have the design flaw of the first cap.
I am very satisfied with my purchase.
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