Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié

Published on 29/12/2016 à 14h24 following a purchase from 20/12/2016

excellent service fast package shipping, photos match the products

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Acheteur Vérifié

Published on 29/12/2016 à 14h15 following a purchase from 17/12/2016

Beautiful product as per my wishes.

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Acheteur Vérifié

Published on 29/12/2016 à 13h54 following a purchase from 20/12/2016

a bit misleading!!

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Response from Chapellerie Traclet Published on 29/12/2016

Hello, I do not understand the message because the second order we sent in size XXL which is the largest size and is normally larger than the first delivery.
Is that not the case?
Best regards
Traclet

Acheteur Vérifié

Published on 29/12/2016 à 13h21 following a purchase from 19/12/2016

very good site, product as described and delivered quickly in solid packaging

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Acheteur Vérifié

Published on 29/12/2016 à 12h59 following a purchase from 19/12/2016

Very serious site, product matches the photo and description. I recommend without any problem

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Acheteur Vérifié

Published on 29/12/2016 à 12h58 following a purchase from 08/12/2016

great

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Acheteur Vérifié

Published on 29/12/2016 à 12h51 following a purchase from 12/12/2016

Very satisfied

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Acheteur Vérifié

Published on 29/12/2016 à 12h24 following a purchase from 18/12/2016

Serious, fast shipping.

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Acheteur Vérifié

Published on 29/12/2016 à 09h29 following a purchase from 14/12/2016

serious

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Acheteur Vérifié

Published on 29/12/2016 à 09h03 following a purchase from 17/12/2016

Choice but 1 week delay in delivery

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Response from Chapellerie Traclet Published on 29/12/2016

Hello,
The order was placed on December 17, that is Saturday, and it left our place on Monday because unfortunately the post does not work on Saturday or Sunday.
It could not be delivered on the 22nd and could only be delivered on December 23rd.
Please excuse us for this delay of a few days.
Best regards
Traclet

Acheteur Vérifié

Published on 29/12/2016 à 08h26 following a purchase from 19/12/2016

Very good, no problem with my order.

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Acheteur Vérifié

Published on 29/12/2016 à 07h49 following a purchase from 11/12/2016

very good value for money

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Acheteur Vérifié

Published on 29/12/2016 à 00h22 following a purchase from 20/12/2016

A good address to recommend without moderation. Hats delivered quickly, in accordance with the order. Beautiful finishes, I am delighted and will return for future purchases: the range of products is very varied and I am a fan of hats.

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Acheteur Vérifié

Published on 28/12/2016 à 18h57 following a purchase from 12/12/2016

Very good.

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Acheteur Vérifié

Published on 28/12/2016 à 18h42 following a purchase from 17/12/2016

Nothing to report. Perfect.

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Acheteur Vérifié

Published on 28/12/2016 à 18h14 following a purchase from 19/12/2016

Interesting site. A reference for stylish hair.

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Acheteur Vérifié

Published on 28/12/2016 à 18h09 following a purchase from 18/12/2016

Very good, fast delivery, products matching the description.

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Acheteur Vérifié

Published on 28/12/2016 à 17h44 following a purchase from 18/12/2016

Very satisfied with the order. Secure packaging.

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Acheteur Vérifié

Published on 28/12/2016 à 16h59 following a purchase from 16/12/2016

no one informed me that my package had arrived... I had to call myself

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Acheteur Vérifié

Published on 28/12/2016 à 16h55 following a purchase from 18/12/2016

Very good.

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Acheteur Vérifié

Published on 28/12/2016 à 15h51 following a purchase from 16/12/2016

Serious site, quick and careful shipping. Product matching the description.

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Acheteur Vérifié

Published on 28/12/2016 à 14h45 following a purchase from 16/12/2016

Excellent site with a choice...

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Acheteur Vérifié

Published on 28/12/2016 à 14h29 following a purchase from 19/12/2016

Speed during the holiday season.

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Acheteur Vérifié

Published on 28/12/2016 à 14h17 following a purchase from 18/12/2016

Very good site, very fast order and delivery.

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Acheteur Vérifié

Published on 28/12/2016 à 13h42 following a purchase from 18/12/2016

Simply perfect! Ultra short delivery time for a late Christmas order, packaging and protection perfect and especially a magnificent Irish cap that brought immense joy to its future wearer!!

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Acheteur Vérifié

Published on 28/12/2016 à 13h38 following a purchase from 11/12/2016

Great choice and quality.

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Acheteur Vérifié

Published on 28/12/2016 à 13h19 following a purchase from 18/12/2016

Reliable.

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Acheteur Vérifié

Published on 28/12/2016 à 12h52 following a purchase from 18/12/2016

Excellent.

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Acheteur Vérifié

Published on 28/12/2016 à 12h43 following a purchase from 17/12/2016

Very fast shipping, very satisfactory packaging and high-quality product.

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Acheteur Vérifié

Published on 28/12/2016 à 12h39 following a purchase from 20/12/2016

Efficient and fast.

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Acheteur Vérifié

Published on 28/12/2016 à 12h38 following a purchase from 18/12/2016

Product delivered within the agreed timeframe.

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Acheteur Vérifié

Published on 28/12/2016 à 12h37 following a purchase from 18/12/2016

Meets our expectations. Very good.

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Acheteur Vérifié

Published on 28/12/2016 à 12h36 following a purchase from 19/12/2016

The site is clear and easy for searches. There is a significant, varied, and quality choice.

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Acheteur Vérifié

Published on 28/12/2016 à 11h39 following a purchase from 12/12/2016

Impeccable.

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Acheteur Vérifié

Published on 28/12/2016 à 10h32 following a purchase from 14/12/2016

Delivered on time, no particular problems.

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Acheteur Vérifié

Published on 28/12/2016 à 09h33 following a purchase from 17/12/2016

Excellent

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Acheteur Vérifié

Published on 28/12/2016 à 09h05 following a purchase from 06/12/2016

Well-argued, precise information on the products.

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Acheteur Vérifié

Published on 28/12/2016 à 08h37 following a purchase from 17/12/2016

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 28/12/2016 à 08h31 following a purchase from 17/12/2016

Very good

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Acheteur Vérifié

Published on 27/12/2016 à 22h32 following a purchase from 03/12/2016

Careful work for this superb hat. A crazy class worn, I am delighted with this 100% French purchase.

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