Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2016
Nothing to complain about. Everything went well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2016
Positive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2016
Functional and intuitive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2016
excellent quality articles, matching my expectations well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2016
very good although the price is a bit excessive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2016
Beautiful quality of the ordered hats
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2016
Very nice product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2016
Great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2016
Wide selection and fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2016
Perfect... welcome, order processing, deadlines, PERFECT §
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2016
Fast and careful shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2016
Excellent service, fast, good customer contact, perfect after-sales service after I made a mistake with the size. Only downside, I couldn't use the PayPal payment option.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2016
Excellent service
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 31/10/2016
No correct tracking of the order placed
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Response from Chapellerie Traclet
Hello
For the navy beret, we sent you an email to inform you that the navy beret is still pending.
Please excuse us for this delivery delay.
Best regards
Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2016
fast shipping, very well packaged and the product was in accordance with the description on the site, and of very good quality. I am very satisfied with my purchase and I recommend this site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2016
Very good
Well-designed site, pleasant. The items are well highlighted, with a complete description, as well as valuable help for choosing sizes.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2016
Very fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2016
deadlines respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2016
!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2016
Order received quickly, in good condition, hat well packaged, corresponds to what I wanted.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2016
super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2016
very well done site with very beautiful items, easy and quick to order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2016
very good site wide choice of hats, caps and other headgear...good prices, pleasant and very responsive customer service by email or phone, fast delivery congratulations for the best e-commerce website price 2016 well deserved !!!! very happy with my purchases on this site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2016
Very satisfied!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2016
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2016
Good job
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2016
impeccable service Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2016
very good item. Impeccable packaging?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2016
Very good packaging!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2016
fast and serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2016
very satisfied with the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2016
Very happy, impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2016
PACKAGE ARRIVED ON TIME AND IN GOOD CONDITION
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2016
fast and great choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2016
Serious, punctual and fast. You can't do better.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2016
La Chapellerie TRACLET always rhymes with quality: service, products, etc.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2016
Faithful to the description. Superb hat.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2016
Reliable site since I ordered an 80 euro order and received it without any issues a few days later!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2016
Order compliant and fast delivery. Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2016
product and packaging, very serious, very precise information
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