Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2016
Perfect, in accordance with the order, congratulations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/08/2016
Items conform to the description, fast and careful delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/08/2016
Very good, fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2016
Very complete, very serious, very reliable (availability, sizes, etc.). Generally, a lot of care and attention in the presentation, the shipping, etc.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2016
Very well-made site that allows you to find what you are looking for without any difficulty
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2016
Professional service, responsive, efficient. Hats off ;) Laszlo
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2016
very clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2016
Clear serious service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2016
Good. Just a note on the packaging: the brush might hit the hat in the box and could end up damaging it, maybe fix the brush (with tape on the individual packaging of the brush) in a corner.... A small cardboard hat support would have been appreciated...(let's say 4.5/5)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2016
flawless delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2016
Difficult site, I had to call to order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2016
I am particularly satisfied with the hat and the delivery. To nitpick I could say that the packaging could be prettier.
I recommend!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/08/2016
See below
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2016
pleasant and efficient service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2016
ergonomic, pleasant to visit
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/08/2016
Commercial and accommodating, attentive (customer service by phone)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2016
very good, clear, you quickly find what you are looking for, a wide choice (even in large sizes) for women
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2016
Fast delivery; packaging ok.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2016
Quality product. Seller available, understanding and attentive to any questions. Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2016
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2016
Very numerous and very well illustrated products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2016
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2016
Very competitive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2016
Excellent in every way.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2016
faithful to the delivery forecast, and good packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2016
In line with my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2016
Great! Quality delivered quickly! I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2016
Excellent site with many choices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2016
Good description
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2016
Product received within 3 days as described.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2016
Clean and careful delivery. Product conforms to the description.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2016
As always, nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2016
Very good site, fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2016
Responsive hotline / hat delivered on time / good quality / a bit expensive though...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/08/2016
The site works poorly from a mobile phone.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/08/2016
Easy to use. The sending of the order and delivery is slow.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/07/2016
The color did not match what was seen on the site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2016
Hat conforms, delivery time respected and item well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2016
I am very satisfied with my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2016
fast shipping
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